Jacqueline Magdi Ibrahim Hanna

**, **** ******* *********, ******, Ontario

Cell Phone # 647-***-****

ac85dr@r.postjobfree.com

Objective:

Seeking a post within the HR and Administration field in an organization where I can demonstrate my knowledge, experience and French languauge acquired from several working years in a professional multinational environment

Computer Skills: Word, Excel, PowerPoint, Outlook, Lotus Notes

& Internet

Language Skills: Arabic - Mother tongue

English - Excellent

French - fluent

Academic background:

2005 – Human Resources Management Diploma - AUC

2000 - B.A of Arts, French department, Cairo University. 1996 - General Certificate of Education "Ecole Sainte Anne" Employment History:

September 2018 to date

Administrative Assistant

MLC College Solutions Inc.

• Assist & facilitate Quebec Division for end to end process including Registration, approval, Operations, Coordination, Setting up Facility in Quebec etc.

• Counsel prospective students regarding educational matters and/or potential challenges, such as program selection and Schedules

• Provide information about various programs

• Advise student on course selection, prerequisites, registration procedures, Plan, manage and conduct recruitment and counseling activities for students.

• Facilitating admission presentations to prospective students

• Market and manage international enrollments.

• Review admission applications, evaluate credentials, and make appropriate admission decisions

• Receive incoming calls from prospective clients. September 2015 to Present

HR Business Partner

Willis Towers Watson

Client Focus:

• Perform day-to-day GHRS workforce administration operations, functions and duties ensuring adherence to service level standards and metrics

• Administer Service Central resolutions based on assigned access and other HR systems- related support

• Assists with maintaining accurate employee records including associate personal files

• Participate in ad hoc projects pertains to Human Resources and/or office-wide issues Teamwork:

• Follow the defined processes in GHRS. Co-operate on focused process efficiency, monitoring of workload and the implementation of the improvement projects

• Identify the potential for better team efficiencies and agree with the leader on their implementation

Integrity:

• Fully responsible for keeping employee data accuracy and privacy

• Facilitate correct data entry for the new hires and keeping the data records for the existing employees and putting the changes to the HRIS

Respect:

• Sharpen expertise and deep knowledge of the HR issues to gain credibility in different areas

• Enrich the processes and the value added services for the internal customer Excellence:

• Facilitate professional excellence through quality delivery of GHRS tasks, expertise in the process mapping and the process designing.

April 2014 To August 2015,

HR & Admin. Manager

SisiGroup Egypt

July 2010 to February 2014,

HR & Admin. Manager

InterGroup Egypt

January 2009 to July 2010,

HR Manager

Univest Group

July 07 to January 2009

HR Manager

Mellon Egypt

May, 2004 to June 2007

HR Officer

TNT Company, Courier Services

July 2000 – May 2004

Assistant Head of Human Resources,

EFG-Hermes Holding Company.

Training Courses:

Strategic HR Planning, Top Business - 2011

MS Project, New Horizons – 2009

Job Evaluation, Hay 2007

New Taxation Law, HPA 2006

Behavior Oriented Interviewing, David Bowker, TNT - 2006 Time Management, Ray Jacob, TNT – 2005

Performance Appraisal, EFG-Hermes, Ms. Raghda Fawzy - 2004 Professional Secretaries, Amcham, Ms. Azza Shaaban - 2002 Personal Data

Nationality: Egyptian

Date of Birth: 28 February, 1979

Place of Birth: Giza, Egypt

References furnished upon request.

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