Joel A. McLaughlin

**** ***** ********* **. * Springfield, OH 45503 * 937-***-****

I have over seventeen years of experience in the field of public relations. Some of my experience includes a Youth Pastor position, a Sales Rep for the Yellow Pages (at L.M. Berry Company), and also an Assistant Manager at Family Christian Stores. As a Youth Pastor I constantly and consistently worked with people and dealt with various problems. I had to be self-motivated, organized, prepared, faithful, goal-oriented, and always a people person. I was placed in a position of responsibility of teaching, counseling, and training young adults, as well as, older adults. I was required to schedule and arrange activities, plan monthly calendars, and work as a team member with the Pastor and members of the church.

My position at L.M. Berry Company as a Yellow Page Account Representative provided me with highly trained sales techniques along with valuable customer service skills. The majority of my service was by phone, fax, and the internet. I was responsible for daily, monthly and annual account filing all of which were completed and submitted within strict deadlines. The job required a self-motivated, highly energetic, self-disciplined, self-managing, organized, and flexible individual. There I managed and maintained hundreds of accounts at one particular time. The skills that were most required was creativity, perseverance, and keeping a positive attitude with other clients and with my fellow employees.

As Assistant Manager of Family Christian Stores I supervised and motivated a nine person staff. I was responsible for filing daily, monthly, and annual financial reports all of which were completed and submitted within deadlines. I was in charge of overall daily management of the store and many of its operations, to include but not limited to; hiring, training, scheduling, and termination when appropriate.

I am an enthusiastic, detail oriented, high output, and conscientious team worker. I learn quickly and I am dedicated to getting any and all tasks completed. I have worked successfully with budgets and deadlines. I have worked with difficult people and situations in a very fast paced environment. I am always expanding my knowledge in the field to better myself. I have extensive knowledge of all office procedures and machinery, to include but not limited to; MS Excel, Publisher, Power Point, and Word (typing 40+ wpm).

I am extremely interested in this position, and I believe I would be a great match for the job description. Thank you for your time and consideration.

Best regards,

Joel A. McLaughlin

Joel A. McLaughlin

2362 N. Limestone St

Springfield, OH 45503

937-***-****

Summary: Adaptable and enthusiastic professional with over 14 years of experience with sales and customer service related jobs. Excellent communication and customer relationship skills. Flexibility to work non-standard business hours if required. Reliable, dependable, committed. Works well under pressure. Outstanding attendance and safety records. I have a great attitude and manage myself well.

Experience:

Sept 17- Current. The Concrete Protector

Sales Manager/ Coach

●Managed 12 salespeople through sales coaching

●Daily ran goals and reported to Sales Manger

●Training and public speaking

●Provided sales training to employees and our customers

●Product trials and applications

Dec. 06- August 17 Ohio Edison, Springfield, OH

Meter Reader

●Safely read, and recorded meter readings accurately.

●Identified / recorded problems or issues and provided necessary follow up.

●Interacted and communicated professionally with customer, responding to questions and inquiries.

●Completed all forms and reports accurately, neatly, and on time.

Jan 05- Dec 06 Sears, Springfield, OH

Major Appliance Sales Counselor

●Continuing knowledge and sales of appliances while meeting required quotas.

●Followed up with customers and ensuring proper delivery and installation.

●Team worker in the department keeping proper signage and displays.

Oct 03- Dec 04 Mission to Iraq, Middletown, OH

Missionary / Public Speaker

●Traveled across the states raised support for mission through public speaking.

●Scheduled weekly appointments and arrangements to introduce the work.

●Traveled to Middle East to train nationals.

●Communicated needs of mission, informed, and encouraged people.

Education:

Aug 12- May 13 Clark State University, Springfield, OH

Aug 99- May 03 Grace Bible Institute, Middletown, OH

Aug 95- May 97 Baptist Bible College, Springfield, MO

Aug 94- May 95 Miami University, Middletown, OH

References Available Upon Request

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