Experienced Systems Engineer/Administrator

Maureen Smith

**** ****** *****, ********, ** ***30

Phone: 614-***-****

Email: *****.*******.****@*****.***

Professional Summary

Skilled IT Professional and Manager who is eager to share my years of experience with technology and managing technology professionals, seeking to help a growing organization gain and maintain its edge. Dedicated to the primary purpose of IT: to provide the tools people need so they can achieve their goals, and making technology experience as seamless as possible.

Professional Experience

TS Tech USA Corporation 2006 – Present

IT Assistant Manager (2011-2016)

IT Manager (2016 – Present)

●Manage a team of experienced network administrators and application developers

●Directly supervise, and personally maintain as needed, all computer, server, and network system operations including VMWare, Cisco, Windows Server, Linux, and Nimble and EMC SAN arrays

●Create and maintain IT Department business plans and budgets

●Provide top-tier technical support to internal customers

Achievements

● Designed, purchased, and implemented VMWare vSphere and Cisco Unified Communications

● Specified and oversaw implementation of SQL Server AlwaysOn cluster for production data

● Designed, purchased, and implemented Nimble CS300 and CS3000 SAN arrays

● Implemented Cisco FirePOWER Internet filtering

Network Administrator (2006-2011)

●Ensured uptime of all computers and related equipment on production lines

●Built, deployed, and troubleshot Windows servers, PCs, and Cisco switches

●Set up and maintain Linux and UNIX (AIX) servers and workstations

●Provided mid- and top-tier technical support to internal customers

●Built, maintained, and troubleshot Linux-based network monitoring systems

Achievements

●Built and deployed new Windows servers for new critical production applications

●Designed and implemented new core network infrastructure

●Laid groundwork to migrate the physical server farm to a VMWare vSphere virtual infrastructure.

The Worthington Libraries 2001 – 2006

Network Administrator

●Designed, deployed, and maintained Windows PCs, servers, and Cisco network infrastructure

●Provided technical support to both staff and patrons across two sites

●Managed PBX phone system

●Investigated, tested, and implemented new technologies for both staff and public use

Achievements

●Single-handedly migrated from NT 4 domain to Active Directory

●Single-handedly migrated Exchange 5.5 to Exchange 2003

●Redesigned network to separate public and staff resources and increase security

Education

DeVry Institute of Technology, Columbus, OH

Bachelor’s of Science in Electronics Engineering Technology (1999)

●GPA: 3.89/4.0

●Member of local IEEE chapter

●Completed Bachelor’s degree in 3 years (July 1996 through June 1999)

Skills Summary

●VMWare vSphere 4.1 through 6.5

●EMC and Nimble SAN

●Microsoft Windows Server 2000 through 2016

●Cisco routing and switching (Catalyst, Nexus, and Meraki)

●Cisco Unified Communications (8.5 through 11.5)

●Active Directory (setup, maintenance, etc.)

●Group Policy creation, management and troubleshooting

●Microsoft Exchange Server

●Dell Server and PC hardware

●Cybersecurity tools (FirePOWER, Trend Micro, Cisco Umbrella, etc.)

●Microsoft SQL Server 2000 through 2016

●Linux (Red Hat/CentOS, Debian)

●Veritas NetBackup

●Veritas Backup Exec

●Network design and implementation

●IT management and supervision

●IT Budgeting and business planning

●Presenting to top management

●Project management

●Cat5 and Cat6 wiring

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