SC

Shelby Clark

Professional Summary

Forward-thinking Human Resource graduate. Proficient in hiring, developing and motivating employees. Able to build rapport at all levels and resolve issues in timely manner. Organized and possessing strong interpersonal skills. Creates business partnerships and builds trust with managers and employees to create a positive work environment. Work History

Columbia Distributing Company - Chain Sales Representative Tumwater, WA

10/2018 - Current

Marine View Beverage - Merchandising Manager

Sumner, WA

2014 - 04/2018

ac858b@r.postjobfree.com

253-***-****

1110 183rd Street Ct E, Spanaway, WA

98387

Skills

Education

2019

Western Governor's University

Kent, WA

Bachelors of Science: Human Resource

Management: Human Resource

Management

● Achieved revenue goals from November 2018-Present Developed and delivered engaging sales presentations to convey product benefits.

●

Utilized professional sales techniques to persuasively communicate with clients.

●

● Trained and mentored 2 new sales associates.

Maintained CBA compliance through life of 2 contracts with 0 grievances

●

● Experience with both ADP and Paycom payroll systems.

● Experienced with TAM for applicant tracking and HRIS Established performance expectations and visited retailers to optimize sales and customer service.

●

● Motivated employees through Extrinsic and Intrinsic rewards Provided guidance on policies and procedures to harmonize responses to complainants and ensure appropriate investigation and resolution of grievances.

●

Updated training processes by reviewing existing documentation, leveraging feedback from associates

●

Accurately maintained payroll for 45 FT employees and 3 salaried managers

●

● Significantly reduced departmental turnover

● Implemented training programs for new and existing employees.

● www.linkedin.com/in/shelbydclark

● Talent management

● Recruitment

● Employee relations

● Problem Resolution

● Training and development

● Payroll coordination

● Workforce improvements

● Strong communication skills

● Labor relations

● Resource planning

● Conflict resolution

● Multitasking abilities

● Training programs

● Microsoft Office proficiency

Relevant Coursework: Employment

Law, Principles of Management,

Quantitative Analysis for Business,

Training and Development,

●

Marine View Beverage - Chain Sales Representative

Sumner, Washington

12/2008 - 11/2014

Certifications

Certified Beer Server: Cicerone

● Recruited top talent to maximize profitability and reduce turnover Worked with all levels of management to change, revise and implement effective policies.

●

Boosted customer satisfaction ratings by resolving issues for a speedy resolution.

●

● Devised and developed hiring and recruitment policies and strategy Participated in Interview and hiring process for V.P of Operations, V.P. of Human Resources and Operations Manager with Senior Leadership Team and Ownership.

●

● Maintained Inventory levels for Large format grocery and drug stores

● Successfully maintained 3% or more yearly sales growth. Boosted sales numbers with proactive account servicing and diligent relationship-building.

●

● Motivated team members to meet and exceed sales targets.

● Developed VIP training guide for sales to track revenue Compensation and Benefits, Project

Management

Contact this candidate