Business Analyst

Frederick Lilley

Auburn, CA *****

https://www.linkedin.com/in/frederick-lilley-664b0564/• [+1] 916-***-**** • ****.*.******@*****.***

Business Intelligence Consultant

15+ years' success improving operations through in-depth business data analysis.

Data driven decision maker, Business Analyst and eCommerce practitioner with more than 10 years’ experience of overseeing and managing key business areas including five years in an eCommerce company. Expertise conducting cost/benefit analysis, monitoring and evaluating business metrics, and controlling supply chain operations. Adept at leveraging technical skills and knowledge with business acumen to optimize market opportunities and drive business performance improvement. Dynamic team player, forging solid relationships with partners and building consensus across multiple organizational levels. Bilingual: English/Spanish.

Strategic Planning • Business Analysis • eCommerce • Operations Management • Project Management

Team Building & Leadership • Trends Analysis • Training & Development • Digital Marketing • Supply Chain Management• Performance Management • Relationship Management • Budget Management

TECHNICAL PROFICIENCIES

Software

Microsoft Office Suite including advanced Excel knowledge,Tableau, Microsoft Visio, Visual Studio, Asana/Basecamp

Programming Languages

SQL, PL/SQL, No SQL, Python, R, HTML/CSS, Visual Basic, Java, C/C++/C#, COBOL

Cloud Technologies

Google Analytics, Google Data Studio, Power BI, SAP B1

PROFESSIONAL EXPERIENCE

Chief Operations Officer (2015 - Present) SlideBelts, El Dorado Hills, CA

Play key role in strategic planning, budgeting, and goal-setting processes to optimize business performance and profitability. Monitor and evaluate business metrics from all departments to enable informed decision making. Lead process improvements, coordinating cross-departmental initiatives and staff development. Conduct cost/benefit analysis for multiple projects, processes, and vendor changes. Direct and oversee Technical, Logistical, and Digital Marketing teams, sourcing, hiring, and training key business leaders. Led ERP migration from multiple systems to SAP B1. Led multiple successful crowdfunding campaigns.

Key Achievements:

Collaborated with key stakeholders to lead SlideBelts to back to back placements (2016,2017) on Inc. 5000 list of fastest growing companies and Outside magazine’s list of best places to work.

Spearheaded continuous service-quality improvement, conducting performance reviews for company leaders and coaching, administering corrective actions, and terminating under-performing staff.

Developed and implemented performance strategies and business growth initiatives, increasing sales from approximately $700k to $12m.

Established and managed digital marketing team responsible for 10% decrease in cost and 40% increase in sales.

Operations Manager (2014 – 2015)

Promoted to Chief Operations Officer following year of exemplary performance. Managed all aspects of supply chain operations, actively monitoring trends, metrics, and shipments, playing key role in initiating and establishing inventory control protocols to ensure optimal stock levels. Trained and developed team in new control protocols. Cultivated strong relationships with 100 B2B customers, managing wholesale orders and maintaining communication networks with five national sales reps.

Key Achievements:

Oversaw Amazon third-party seller listings, auditing listings, managing promotions, and stocking Fulfillment by Amazon (FBA) warehouses.

Optimized work performance by developing inventory control protocols aligned with corporate structure as well as training and developing team to effectively utilize protocols.

Boosted brand awareness by planning, organizing, and executing trade show staffing as well as setting up and taking down company materials at trade shows.

General Manager (2002 - 2014) Vans Inc., Folsom, CA

Oversaw and managed day-to-day operations and planning for one of company’s top-20 stores, achieving sales targets and reducing shrink. Sourced, hired, and trained associates and store management.

Key Achievements:

Increased overall productivity and achieved corporate goals by leading HR tasks to employ best candidates, improving personnel skills through training and coaching.

Led multiple locations to top 20 annual sales performance; reduced annual shrink by 50%.

EDUCATION & CREDENTIALS

Bachelor of Science, Computer Science (2015)

Baker College, Flint, MI

Associate of Science, Computer Science

Sierra College, Roseville, CA

Associate of Arts, Liberal Studies

Sierra College, Roseville, CA

Certificates

Graduate, Leadership Breakthrough One, Rapport Leadership International

Adwords Certification, Google

Object Oriented Programming, Sierra College

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