PERSONAL PROFILE
I am a self-motivated Office Administration graduate with a natural drive to succeed in every endeavor I pursue. Office Management is my area of interest and I am passionate about learning the ins and out of this industry. I am sharp and detail oriented individual.
My strong work ethics helps me to complete tasks swiftly and efficiently and I understand that this role requires one to be personable, professional and focused at all times.
EXPERIENCE
January 2017 – December 2017
Pilanesburg Travel Agency
Receptionist
Greeted incoming customers in a professional manner and provided friendly, knowledgeable assistances.
Coordinated travel accommodations for clients, including vouchers, agendas and transportation.
Sorted, received and distributed mail correspondence.
Answered inquiries and addressed, resolved or escalated issues to management personnel to ensure client satisfaction
Wrote letters and marketing copy.
Provided clerical support to the company employees, including copying, faxing and file management.
Kept reception area clean and neat to give visitors a positive impression of the company.
Reason for leaving: 1 year contract ended.
August 2011 - December 2013
Mmanape High School Bojanala, Northwest
Administrative Assistant
Greeted customers and visitors in-person and via telephone calls.
Complied and analyzed data using spreadsheets or other database software such as SAMS .
Helped distribute employee notices and mail around the office.
Ordered and distributed office supplies while adhering to a fixed office budget.
Input all documents into the records management.
Maintained a clean reception area.
Complied company information and related material and distributed it to candidates.
Answered and managed incoming and outgoing calls while recording accurate messages.
Prepared cash deposits from school activities and made bank deposits weekly.
Composed and drafted all outgoing correspondence reports to Head circuit.
Scanned physical files into digital records.
Managed office supplies, Vendors, organization and upkeep.
Drafted contracts, budgets, and various reports with direction from HOD’s and SGB.
Wrote professional memorandum and letters.
Placed order for all office and classroom supplies.
Corresponded with clients through email, telephone, or postal mail.
Reason for leaving: 2 years contract ended.
EDUCATION
Office Management ICB NOF level 5 and 6
January 2014 – December 2016
Boston Business City Campus (Pretoria, Arcadia)
Business and Office Administration 1,2,and 3, Bookkeeping to trial Balance, Marketing Management and Public Relations, Business Law and Administrative Practice, Cost and Management Accounting, Office Communication, Human Resources Management and Labour Relations, Management and Financial Statements.
Office Administration NQF Level 2, 3 and 4
January 2007 – December 2009
Orbit Tvet College (Rustenburg Campus)
Mathematical Literacy, English FAL, Life Orientation, Office Administration, Business Practice, New Venture Creation, Office Data Processing, and Personal Assistance.
Highest Grade passed NQF Level 4 equivalent to Grade 12
REFERENCES
Mr Jacob Mamorare (Headmaster Mmanape High School) 083-***-****
Ms S Pilane (CEO Pilanesburg Travel Agency) 081-***-****
Ms S Raper (Simulation Lecturer) 014-***-****