Career Administrative Professional
Resume:
Administrative professional Word/data processing Front office Office support Office management
Typing/transcription Cross-training/multi-tasking Quick study ELLIOTT CHRISTOPHER MICHAELS
*** ******** Parkway, Sandy Springs, GA 30350
Telephone: 404-***-**** or 404-***-****
E-Mail: *************@*****.*** or **********@*****.*** Web Page: http://www.linkedin.com/in/ecmichaels56
ADMINISTRATIVE PROFESSIONAL
Highly respected and goal/result-oriented Career Administrative Professional with over eighteen (18) years' experience in supporting top-level executives and department heads. Proven to deliver high quality and proficient customer services while surpassing targeted goals and deadlines. Demonstrating 70+ wpm typing and well-versed in transcribing and editing correspondence, and document management. Widely recognized for inputting and verifying alpha/numeric data and generating reports. Proficient in Windows, Word, Excel, Access, and WordPerfect; easily adaptable to new products, concepts, and work situations. Now seeking a permanent full-time position which will last the rest of my working life. SKILLS & AREAS OF STRENGTH
Word/Data Processing & Management
Document Transposition
Training, Coaching & Development
Schedule Management
Cross-Training & Multi-Tasking
Project Coordination & Management
Telephone Management
Front Office Management & Maintenance
Increasing Responsibilities
Quick & Continual Learner
HIGHLIGHTS OF MY PROFESSIONAL EXPERIENCE
Bridgewater Claim Services, Lawrenceville, GA – April 2018 to Present Transcriptionist
Transcribe insurance adjustment reports and recorded witness statements from my home computer on an as-needed basis.
Happy Faces Personnel Group, Tucker, GA – May and July 2018 Early Voting Clerk, Fulton County Board of Elections
Processed voters during early voting periods for May 2018 Georgia primary and July 2018 runoff election.
Fulton County Board of Health, Atlanta, GA – August 2012 to December 2017 Administrative Technician, High-Impact HIV Prevention Program
Built and improved a special database of HIV testing data from Fulton and DeKalb Counties utilizing Evaluation Web, for the Centers for Disease Control (CDC).
Built and improved a special database of PrEP screening data from Fulton and DeKalb Counties utilizing MS Access.
Inputted about 125,000 records in a span of over five years.
Handled manual filing of records, counting of batches of records, as well as other duties as needed and assigned.
Administrative professional Word/data processing Front office Office support Office management Typing/transcription Cross-training/multi-tasking Quick study StaffMark Agency, Atlanta/College Park, GA – April 2007 to May 2011 (intermittently) Data Entry Operator, Bank of America Lockbox Project
Inputted and verified federal income tax and estimated tax payment data according to Internal Revenue Service and Bank of America policy and procedures.
Also performed online and offline quality review and other manual data-processing tasks as needed and assigned.
Bridgewater Group, Inc., Atlanta, GA – April 2000 to March 2003 Administrative Assistant/Transcriptionist, Main Office
Assisted company President, Vice President, and Office Manager; with interface to all company staff (15) and occasionally with the public.
Typed and edited all reports and letters, and transcribed all claimant/witness statements, proofreading to ensure completeness and accuracy.
Courteously answered telephones, routed calls and/or took messages.
Efficiently handled posting, mailing, filing, faxing, and heavy photocopying. CorVel Corporation, Atlanta, GA – May 1996 to January 1999 Administrative Assistant/Transcriptionist, Case Management
Assisted Case Management Supervisor, Branch Manager, and Office Manager; with interface to all office staff (20) and occasionally with other branch offices.
Typed and edited all correspondence and documents including several Requests for Proposals, proofreading or completeness and accuracy, and meeting all deadlines.
Sent and retrieved e-mail to and from field Case Managers and branch offices.
Assisted Case Management and Accounts Receivable with spreadsheet data entry.
Politely answered telephones, routed calls and/or took messages.
Efficiently handled filing and photocopying as needed. State Board of Pardons & Paroles, West Fulton Parole Office, Atlanta, GA – December 1993 to December 1994
Administrative Assistant/Receptionist, Front Office
Assisted Unit Coordinator (Chief Parole Officer); with interface to all Parole Officers (8), administrative personnel (2), and many paroled convicts.
Typed and edited delinquent reports and letters for parole officers.
Maintained downstairs reception area, answering telephones and greeting visitors.
Efficiently handled filing and photocopying as needed. Transwestern Diversified Consultants, Inc., dba Transwestern Institute, Los Angeles/ Long Beach, CA – July 1983 to June 1990
Administrative Assistant to the Director
Assisted company President and Director of Education; with interface to all staff at two school branches (35), some students, and occasionally with the public.
Typed and edited all correspondence and documents, including numerous Requests for Proposals for JTPA-funded projects, almost all of which were approved.
Inputted and maintained master databases of student records and business contacts, improving electronic and manual filing systems.
Successfully prepared for two critical accreditation reviews/audits, both of which yielded positive results.
Generated and outputted weekly and monthly reports.
Implemented and monitored multi-address mailings.
Set appointments for Director of Education.
Administrative professional Word/data processing Front office Office support Office management Typing/transcription Cross-training/multi-tasking Quick study
Efficiently handled posting, mailing, and heavy photocopying. EDUCATION
Transwestern Institute, Los Angeles, CA – Diploma in Word Processing - 900 Clock Hours
Sheepshead Bay High School, Brooklyn, NY – Diploma with Merit
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