SYLVIA ANN MURPHY
**********@*****.***
Office Skills: Telephone Communication, Reporting, Scheduling, Training, Filing, Data Entry
Computer Skills: Windows XP, Microsoft Office, Word, Excel, Salesforce, Outlook, iConnect
Seeking Administrative Assistant/ Receptionist/Data Entry
PROFESSIONAL EXPERIENCE
ROBERT HALF OFFICE TEAM (TEMP)
MARCH 2019-PRESENT
PADNOS RECYCLING GRANDVILLE
FRONT DESK RECEPTION
AXIOS PROFESSIONAL STAFFING (TEMP)
Quality Air-Kraft Avenue, Grand Rapids, MI
Data Entry
Assisted in inputting data from older software to new program.
Northwestern Mutual-55 Campau Street, Grand Rapids, MI
Front Desk Reception
answered phones
scheduled meeting rooms
greeted visitors
1/2019-3/2019
K-FORCE PROFESSIONAL STAFFING & SOLUTIONS (TEMP)
Front Desk Reception
Presidio, Caledonia, MI
9/2018 - 11/2018
Answered main office phone: directed calls.
Reserved conference rooms for meetings and visitors.
Point of contact for catered meetings.
Distributed mail, photocopying, and faxing.
Managed parts of office inventory.
LUIS & ANDREW PALAU EVANGELISTIC ASSOCIATION
Administrative Assistant
CityFest Office, Cornerstone University, Grand Rapids, MI
4/2018 - 9/2018
Worked with the Grand Rapids CityFest Team: 2 day event with over 400 participating churches and 30,000 people in attendance.
Answered incoming phone calls, made outgoing calls to churches, businesses, and event attendees.
Set appointments for CityFest Director.
Performed data entry in Salesforce database.
Hosted CityFest booth at various events including Unity Fest in Muskegon.
Assisted with Women’s Luncheon and Business Civic Lunch; both luncheons had 1,000 attendees.
Trained and supported event and office volunteers.
Photocopying, faxing, emailing.
ROBERT HALF STAFFING (TEMP)
Administrative Assistant
Chapel Hill Cemetery, Grand Rapids, MI
9/2017 - 4/2018
Data entry and filing for a special internal audit on 35,000 customer files.
SALES DRIVEN SERVICES
Telephone Caller
Worked From Home
12/2012 - 9/2017
Conducted calling to prospects to set appointments; followed up with emailed correspondence.
Used spreadsheets to contact and record prospect information
Represented multiple businesses, including: accounting firms, hedge fund broker, golf courses, hospitals, IT Cloud based companies, metal casting foundry, nationwide engineering firm for railroads, city municipalities, and oil / gas divisions.
ACE MEDICAL SUPPLY
Sales Representative
Fort Wayne, IN
3/2007 - 4/2013
Sale of diabetic shoes and medical supplies to diabetic patients in The Greater West Michigan Area.
Called on senior citizens on Medicare within assisted living, nursing homes, and private residence.
Conducted educational programs for senior citizens on topics such as the Medicare diabetic shoe program, diabetic supplies, and current diabetes topics.
BERLEX LABORATORIES
Senior Sales Executive
Wayne, NJ
12/1983 - 8/2003
Called on OB/GYN, Family Practice, Internal Medicine and Cardiologists, pharmacies, and hospitals in the West Michigan Area.
Promoted products by face to face meetings and speaker dinner programs.
Organized 2 Women’s Health Fairs in Grand Rapids and in Kalamazoo: 20 vendor’s participated and over 300 women attending.
District Sales Trainer for 2 years: introduced new products and marketing materials to territory sales reps for Michigan, Ohio, and Indiana.
EDUCATION
WESTERN MICHIGAN UNIVERSITY, Kalamazoo, MI
B.S. Biology
KELLOGG COMMUNITY COLLEGE, Battle Creek, MI
Associates Degree, Medical Laboratory Technician MLT ASCP
DAVENPORT UNIVERSITY, Grand Rapids, MI
Advanced Microsoft Word, Gold Mine, Excel, Power Point, Outlook
AMERICAN SCHOOL OF PROTOCOL, Atlanta, GA
Certified to teach children and adults manners and etiquette
PERSONAL INVOLVEMENT
BETHANY CHRISTIAN SERVICES, Grand Rapids, MI
September 2015-March 2018
Trained & licensed as a refugee foster parent
CALEDONIA MICHIGAN VILLAGE PLANNING COMMISSION-Commissioner and recording secretary
2016 – Present
Offer recommendations on the original district zoning for example when considering land development.
CHRISTIAN CARDIO CLASS INSTRUCTOR, Spirit of Life Church, Caledonia, MI
September 2017-present
My daughter and I conduct a weekly exercise dance class during the fall and winter months using Christian music for local residents at no charge.