Manager Sales
Resume:
*.*******@**********.***
K. Yakaiah
Operations Management/ Relationship Management
Resume
Date of Birth Nationality Location
SKILLS
Strategic Planning
Business Development
P & L Management
Branch Management
Strategic Alliances
Team Building / Training
CAREER ACCOMPLISHMENTS
Successfully addressed the queries/ requests and issues of walk-in customers as per Service Level Agreements (SLAs).
Pivotal at attaining Turnaround Time (TAT) of 70% as against the set benchmark of 90%.
Successfully launched new branches across Tamil Nadu region to take the total footprint to 21 branches.
Instrumentally involved in expanding branches from 3 to 21 branches across Chennai.
Distinction of emerging as a leading cluster in fee business.
Contributed in Chennai region doubling the fee revenue over the past financial year by 2018.
Played a vital role as the Branch Head for enhancing and sustaining the branch position among top 5% performance for sales and operations with a year-on-year (YOY) growth of 10% revenue.
Pivotal at establishing new Branch set up and cementing healthy customer relationship with high level clients, thereby enhancing business.
Carried out review of pay / VRS reports of all the branches as well as scrutinized timely dispatch of ledgers.
Adhered to all statutory requirements and all other compliances.
PROFILE SUMMARY
An astute leader professional with nearly 22 years of rich experience in Branch Operations, Relationship Management, Business Development and Account Management across Financial Services Sector.
Sector Manager of Sahara India (A Group of Company), Chennai.
Demonstrated strong abilities in currently administering 21 branches across Chennai and expanding financial business from 3 to 21 branches across Tamil Nadu.
Cemented healthy customer relationships and addressing customer queries & grievances related to Technical Department.
Pivotal at maintaining relationships with key clients, administering large volume of transactions and monitoring clearing process.
Distinction of being a part of the Six Sigma Process for enhancing quality and efficiency.
Conversant with Windows, MS Office, FoxPro, MS DOS and other Internet Applications.
An effective communicator with excellent relationship building skills; being at ease with deadlines and high pressure situations.
EMPLOYMENT
Sahara India (A Group of Company), Chennai
The Growth Path:
1997 – 2003 Accounts Officer
2003 – 2005 Branch Manager
Since 2005 Sector Manager
Playing a vital role in supervising 21 branches across Chennai and administering Six Sigma Process operations for improving quality and efficiency.
Handling the accounting of cheques and proposals received at the branch on a daily basis.
Carrying out cheque verification and fax cheque data maintenance (PID, IMD chq.).
Conducting reconciliation of accounts receivable with general ledger control account.
Stellar at ascertaining timely debtor’s collections & ensuring timely payments to suppliers for materials & services.
Scrutinizing the portfolio performance of clients and adhering to compliance with statutory requirements laid by acts governing banking regulations.
Liaising with the Sales Team for attaining additional information in case of changes or deviations in the proposals.
Facilitating support and following up with the Sales force for required guidelines.
Spearheading the department operations for timely dispatch of products to customers, verifying clauses, warranty & conditions attached to the policy as well as for exercising proper control/revenue stamps with a record of undelivered policy.
Nearly 22 years
Since Aug’97
PERSONAL DETAILS
Name
K. Yakaiah
Fathers Name
K. Venkataiah
Marital Status
Married
Address
Preferred Locations
No.28 Anna Salai, VijayalakshmiPuram, Ambattur, Chennai – 600053
Chennai, Hyderabad & Vijayawada
EDUCATION
M.Com. from Osmania University, Hyderabad, Telangana
B.Com. from Kakatiya University, Warangal, Telangana
1997
1995
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