Rana Salman

ac84xw@r.postjobfree.com

647-***-****

Skilled and dependable professional with over 15 years of broad-based experience in different

countries covering a full spectrum of administrative duties including customer service, accounts, and

management. Effective communicator with ability to multitask, prioritize and resolve issues with a

high degree of integrity and dedication.

Skills

Quickbooks, Waves, Excel, CRM, Citrix, Insta HMS

Work Experience

Administrative / Account Assistant

Infranite Technology Inc - Ajman, UAE

July 2015 to June 2018

• Answered general phone inquiries using a professional and courteous manner with accurate

information

• Responsible for tracking inventory levels with handling all aspects of shipping and receiving, Issued

sales and purchase orders with accuracy

• Assisted with funds transfer to the client and for collections

• Assisted financial management for statement and reports with the help of Quickbooks

CSR/Patient Relation in ENT/Cardiology

Al-Zahra Hospital Sharjah - Sharjah, UAE

February 2016 to June 2017

• Greeted and received patient and their escorts

• Answered telephone calls and directed them to concerned departments

• Answered patients queries regarding services, medical insurance procedures from approval,

follow ups, rejection and payment procedures

• Collected, prepared and provided all documents (e.g.: patient file) required by the doctors

• Ensured patient on time appointment and in case of delays informed them

• Prepared and process medical insurance claim forms

• Data Entry into the hospital information system (Insta HMS), schedule appointments for patients,

provided confirmation of appointments and handled cancellations

• Provided a list of day's appointments to individual doctors

Customer Service Representative/Cashier

Metro Inc. - Milton, ON

September 2012 to June 2015

• Answered customers questions and provided information on procedures or policies in an exact and

customer-friendly way

• Identified prices of goods, services and tabulated bills using cash register or optical price scanners

• Itemized and totaled customer merchandise at checkout counter, using cash register and accepted

cash or charge card for purchases, process merchandise return and exchanges

• Worked on Western-Union money transfer systems and Lotteries

• Handled U-Scan efficiently

Office Assistant

Technocrat Ltd - Macau, MO

January 2006 to December 2011

• Prepared, monitored and maintained computerized accounts payable and receivables

• Compiled, sorted, and filed records of office activities, business transactions, and other activities

• Created sales and purchase Orders

• Prepared payroll

• Data entry of daily transaction

Education

BBA in Business Fundamental/Communication/Accounting/Computer Studies

(partially completed)

Allama Iqbal Open University - Islamabad, PK 1999

Diploma in Computer Studies in Fundamentals of Computing Systems, Maths,

Human Communications, Languages C++

CDS affiliated with NCC Education Services, Manchester, UK

Certifications/Licences

Certificate in Modelling for Computing with Mathematics

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