Sales Manager

SUMMARY

SKILLS

EXPERIENCE

RS RICARDO SALCE

********@*****.*** / H: 347-***-****

*** ******** ******, ********** ****, NJ 07660

Multi-tasking, self-motivated leadership professional with expertise on expanding network connections, persuasively introducing products, implementing pricing models, inventory control and projections, territory development and revealing customer needs to deliver solutions.

Resolution-oriented

Strategies and goals

Sales process

Product knowledge

Team building

Key account development

Social media savvy

Brand-building strategies

Problem-solving

Project management

Cheerful and energetic

Proficient in MS Office

Effective team player

Store maintenance

Superb sales professional

Store planning and design

Inside Sales Representative / US Standard Products - Englewood, NJ 12/2018 - 04/2019 Maintained high level of professionalism and calmness with all personnel, even in high-stress situations. Monitored multiple databases to keep track of all company inventory. Listened to customers' comments, responded appropriately and forwarded issues to appropriate department. Demonstrated exceptional consultative selling skills throughout the sales cycle, from initial rapport to needs assessment to solution delivery.

Exceeded aggressive sales goals.

Project Manager / Veterans Worldwide Maintenance - Hackensack, NJ 03/2018 - 07/2018 Improved project completion time by multitasking on heavy equipment. Maintained vital business function throughout unexpected events and managed disaster recovery. Identified the source of issues to plan and initiate the correct courses of action and remediation. Directed development of project scope, including estimates, budgets and schedules. Provided strong program leadership to improve development and drive continuous improvement of project delivery process.

Supervised crew to facilitate top quality and achievement of project milestones. Paralegal Office Manager / Law Office of Marcia S. Kasdan - Hackensack, NJ 03/2016 - 02/2018 Delivered an exceptional level of service to each customer by listening to concerns and answering questions. Organized and executed extensive court calendar with up to 25 cases daily. Coordinated subpoena deliveries and other day-to-day support activities for legal office with 3 on-staff attorneys. EDUCATION AND TRAINING

LANGUAGES

Mitigated project gaps by training staff on legal best practices and protocols. Acted as court liaison, facilitating efficient communication between judges, court administration, government agencies and attorneys.

STORE MANAGER / THE STARTING LINE - NEW YORK, NY 01/2007 - 01/2016 Taught junior employees how to meet operational and sales goals with proactive strategies. Served in the capacity as keyholder to ensure the store was opened and closed on time. Organized new stock for floor placement.

Negotiated and worked with local vendors to keep costs low and build community relations. Conducted job interviews, led employee performance evaluations with constructive feedback and rewarded top sales performers to attract and retain top-quality personnel. Increased profits 30% by restructuring store layouts, enabling more efficient inventory management, financial planning and sales performance metric analysis.

Prevented store losses using awareness and attention to detail to detect gaps for corrective action. RESTAURANT MANAGER / BETTER BURGER - NEW YORK, NY 01/2003 - 01/2007 Efficiently resolved problems or concerns to the satisfaction of all involved parties. Estimated supply requirements based on historical needs and projected business levels by accounting for special local events or sports games.

Handled escalated customer complaints to provide full resolutions and promote loyalty. Improved annual productivity by 25 percent.

SALES ASSOCIATE / THE STARTING LINE - NEW YORK, NY 01/1996 - 02/2003 Collaborated with fellow sales team members to achieve group targets, frequently exceeding quotas 60% or more.

Maintained up-to-date knowledge of customer buying habits. Articulated Product value and explained options and differences to maximize customer satisfaction while driving sales.

Set up customer accounts in computer system with complete information. Implemented a consultative selling approach on all inbound calls. Institute of Audio Research - New York, NY 2009

Associate of Arts: Recording Arts

Fluent in Spanish

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