LILAS ABBOUD

**** ***** ***** ***********, ** L5V 2W4

647-***-****

ac84wp@r.postjobfree.com www.linkedin.com/in/lilas-abboud

HUMAN RESOURCES ASSISTANT

High focused and motivated HR Assistant with over four years of experience in HR general affairs. Proven ability to provide valuable consultative services as a motivated self-starter who takes the initiative, and who can work with minimal supervision. Committed to achieve superior HR processes and services. Seeking to leverage background and experience to take next career step in human resources with a highly respected organization focused on creating strong internal teams.

On Board Talents & Qualifications Includes:

●HR Administration

●Savvy and Productive Communicator

●Training & Development Coordination

●Performance Management

●Hiring, On-boarding

●Results and Details Oriented

●Payroll & HR Budgeting

●Positive Attitude and Problem Solver

●Health and Safety

●Effective Relationships Building Skills

●Advanced Reporting and MS Office Skills

●Adaptable, Flexible and Fast Learner

●HRIS and Data Accuracy

●Independent and Team Player

PROFESSIONAL EXPERIENCE

Staffing Specialist/Recruiter 2018 till Present

Avery Human Resources, Mississauga, Canada

Avery HR is a leading staffing firm providing full service customized recruitment and HR solutions.

●Established positive working relationships with the internal and external clients.

●Shortlisted suitable candidates and conducted different modes of interviews.

●Scheduled and attended career fairs as to generate qualified applicants.

●Designed and developed recruitment forms and recruitment process tracking reports.

●Accurately managed the recruitment data and records and prepared hiring statistics.

●Maintained background checks and verifying the references, work experience and academic qualifications of applicants.

●Monitored and evaluated recruiting metrics such as daily call volume, new applicants, new enrollments and retention.

HR & Administration Assistant 2017

Mustang Global Employment, Brampton, Canada

Mustang Global Employment Inc (MGEI) is a full-service staffing agency committed to providing quality services; specializes in the placement of skilled and semi-skilled workforce.

Human Resources:

●Assisted the recruitment team in screening and interviewing candidates in addition to client relations.

●Managed the candidates data base and system entries.

Administration:

●Coordinated and maintained all the functions related to the office administration.

●Created and modified various documents using Microsoft Office.

●, works well in a team oriented environment. Strong organizational skills,

HR Officer/Generalist 2015 – 2016

Al Mal Capital PCS – Dubai Investments Group, Dubai, U.A.E

Al Mal Capital provides a comprehensive range of financial services such as Corporate Advisory, Investment Management and Direct Investment across the MENA region.

Recruitment & On-boarding:

●Saved 15% of the recruitment budget by designing a referral policy.

●Professionally handled full-cycle recruitment and on-boarding for various grades and managerial levels positions.

●Centralized and reduced interviews by 30 %.

●Successfully closed opened positions before deadlines.

Passionately designed and delivered orientation presentations to new hires and added them to the HRIS and benefits plans.

Training & Development:

●Developed the training policy and business education program and designed new training evaluation tools.

●Worked collaboratively with senior managers for training nomination within their teams and setting the annual training plans.

Payroll & HR Budget:

●Processed and filed the payroll on monthly basis, answered the related questions and concern and ensured data accuracy and the compliance with the HR and company policies.

●Proposed the annual HR budget.

●Automated the payroll function by linking the HRIS with the Finance system. Employee Relations:

●Effectively attended employees concerns and questions related to the HR policies. Performance Management:

●Delivered performance management guiding presentations to ensure that the team members were aligning their objectives and KPIs with the company new strategy.

HR Coordination & Administration:

●Worked on planning, developing and coordinating the provision of Human Resources policies and programs.

●Maintained periodic HR reports for senior management and internal/external stake holders.

●Coordinated management training and developed the training evaluation procedure.

HR Executive 2012 – 2014

National General Insurance – ENBD Group, Dubai, U.A.E

NGI is one of the leading composite insurers in the UAE. NGI offers multiple ranges of products such as motor, health and general insurance.

Recruitment & On-boarding:

●Reduced the employee turnover rate by 7% by developing new selection criteria.

●Maintained the on-boarding process and coordinated the new hires joining with the concerned departments.

●Participated in writing and designing the Employee Handbook. HR Administration & Services:

●Achieved a reputable positive attitude in providing the employees with high quality HR services and support.

●Designed and developed HR documentations, forms and letters.

●Maintained the employees’ files and their data in the HRIS. Payroll:

●Accurately maintained the payroll processing, filing and employees related questions.

Employee Relations:

●Handled employees’ complaints and conflicts. Performance Management:

●Developed the company's performance review forms and processes. HR Reports & HRIS:

●Provided periodic accurate statics and functions track reports related to HR to the senior management.

●Worked closely with an support the IT team to design an HR Information System.

●Maintained and designed checklists and tracking reports for HR functions.

HR Administrator (Co-op) 2011

Ericsson – Branch of Syria

Ericsson Branch of Syria is a provider of telecommunications equipment and related services

●Created and maintained a data base for all employees, and managed their personal files in a proper manner and provided support to the HR Manager when required.

EDUCATION

Bachelor in Management Science/Human Resources

The Higher Institute of Business Administration, 2011

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