Assistant Front Desk

Tracy Jones

916-***-****

**************@*****.***

My goal and passion is to apply my education and experience from all levels of senior care to enrich their lives. I am very excited to share my creativity, energetic personality and empathetic nature in my work. I have strong interpersonal skills while working and interacting with seniors. I am able to build trust in relationships and always aware of their individual needs.

WORK EXPERIENCE

Activity Assistant Casa Aldea Senior Living. June 2017 - August 2018 Collaborated to set up activity department and created activities for new Senior Living Community opening.

Developed and execute various music sessions: Music Reminiscence Therapy, Guitar Sing A Longs, Rhythm and Movement, Rhyme Time Song Writing.

I successfully execute the following responsibilities: Collaborate and plan monthly Activity Calendars for Assisted Living and Memory Care Communities, lead all calendar activities, schedule entertainment, highlight residents through presentation of Life Line Posters I create in collaboration with families, train new employees in other departments to support activities, help cover and support front desk duties and restaurant service, House Photographer responsible for maintaining Casa Aldea online presence through current facebook postings and for family engagement. Activity Director Olivenhain Guest Home. November 2015-January 2017 Created monthly calendars with themes, activities, social events and entertainment. Led activities for small and large groups and one on one. Created weekly schedules for Activity Department employees with Hospice and Memory Care activities. Trained activity department employees in daily activities, communication and motivational skills, specifically for Memory Care, Parkinson’s and non cognitive residents. Conducted Reminiscence Music sessions and Guitar Sing A Longs. Activity Assistant-on call Whitney Oaks Care Center. June - August 2014 Conducted activities for Skilled Nursing residents and Rehabilitation Depts. In Home Caregiver/Manager September 2009 - August 2014. Coordinated schedules and communication between caregivers. Managed medication distribution, appointments, physical and cognitive activities and nutrition requirements. Managed transition into senior community. Home Improvement Advisor Sears. November 2011 - June 2012. Customer Service Representative Rainbow. 2010 - 2011 VIP Dealer, Senior Dealer and Total Program Instructor.

Restaurant Owner/Manager. SRO, Inc. June 1995 - July 2011 Front Desk Coordinator. SMF. November 1995 - September 1997 Front Desk Supervisor. Women’s Healthcare Associates. 1991 - 1995 Front Desk Coordinator. Seattle Women’s Clinic. 1987 - 1991 Sports Instructor Supervisor. The Oahu Club. 1984 - 1987 Volunteer

Guitar & Singing Entertainment. 2014 - 2015

Activity Assistant & Guitar. American River Care Center. 2013 - 2014 Activity Assistant & Guitar. Sunrise Senior Living. 2013 - 2014 Education

Associates Degree, Recreation Administration. ARC. 1984 Gerontology Reminiscence Therapy Course. ARC. 2015 Activity Coordinator California State Certification. ARC. 2013 Activity Assistant. American River Care Center. 2013 - 2014 Activity Assistant. 2013. Sunrise Senior Living. 2013