Network Technician(CCNA)

JONATHAN AMATO

973-***-**** • **********@*****.***

●Motivated college graduate with training as a Cisco Certified Network Associate and Cisco Certified Entry Networking Technician

●Strong technical skills and computer literacy with advanced training in TCP/IP, Networking and Cisco Internetworking Devices and experience in Unix/Linux Operating Systems, WAN Technologies and others

●Analytical thinker and problem solver experienced in troubleshooting technical issues and managing projects

●Extensive customer service experience with the ability to communicate with customers/clients and solve problems

TECHNICAL SKILLS

Web Development

HTML

WordPress

Microsoft Office Suite

Visual Basic

Unix/Linux Systems

Cisco Systems

Computer Hardware

Computer Software

TCP/IP

WAN Technologies

Network Topology

EDUCATION & TRAINING

Cisco Certified Network Associate March 2019

Cisco Systems: CCNA

Relevant training: Advanced training in TCP/IP, Networking and Cisco Internetworking Devices; WAN Technologies, Advanced Routing Protocols, Troubleshooting, Network Topology

Cisco Certified Entry Networking Technician Aug. 2018

Cisco Systems: CCENT

Relevant training: TCP/IP, Networking and Cisco Internetworking Devices

Associate of Applied Science, Management Information Systems Fall 2016

County College of Morris

Relevant training: Unix/Linux Operating Systems

WORK EXPERIENCE

Legends Ale House & Grille June 2017 – July 2018

Server Ledgewood, NJ

●Led company’s website improvements and updates using WordPress

●Resolved customer inquiries, provided recommendations and delivered strong customer service

Independent Contractor Nov. 2015 – Aug. 2017

Contractor Assistant

●Assisted a professional craftsman in completing remodeling and furnishings projects

●Delivered on contracts for private and government entities with efficiency and professionalism

George & Martha’s American Grille Dec. 2015 – Nov. 2016

Server Morristown, NJ

●Collaborated on a team to provide a high-quality dining experience for customers through time management, teamwork and problem-solving ability

●Communicated with customers and solved problems with strong interpersonal skills

RadioShack, Chester Shoprite Mall Nov. 2012 – Aug. 2014

Sales Associate

●Identified customer concerns and troubleshot issues with a range of technical products

●Oversaw inventory management and contributed to operations including sales and retail marketing

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