Business, Accounting, Customer Service, Autobody, Welding

Jessica Michalik

* ***** ***** ● Dominion, Nova Scotia ● B1G1K6

902-***-**** ● ****************@*******.**.**

A recent college graduate seeking employment with available skills.

Highlights

Self-motivated, reliable, accurate, organized, easy to train and eager to learn new skills.

Education

Business Administration – Accounting Concentration (2017 – Present) Sydney, NS

Currently attending Nova Scotia Community College (Marconi Campus) in the 2nd year of the 2-year course.

Completed courses include: Applied Business Mathematics, the Economic and Global Environment, Financial Accounting I, Financial Accounting II, Financial Accounting III, Managerial Accounting, Accounting Practicum, Finance I, Taxation, Business Computer Technology, Word Processing I, Spreadsheets I, Database I, Computerized Accounting I, Computerized Accounting II, the Business Environment, Contemporary Business Issues, Business Law, Management Principles, Human Resource Management, Marketing I, Marketing II, Personal Selling, Communications – Workplace Foundations, Communications – Workplace Applications, Organizational Behaviour, Introduction to WHMIS, and Introduction to NS OH&S Act.

Motor Vehicle Body Repair – Pre-Apprenticeship Program (2017) Sydney, NS

Attended Nova Scotia Community College (Marconi Campus).

Completed 8 weeks of Pre-Apprenticeship Technical Training.

Welding Diploma (2013 – 2015) Sydney, NS

Attended Nova Scotia Community College (Marconi Campus).

Completed the 2-year Welding Program.

Completed courses include: Safety Fundamentals, Shielded Metal Arc Welding I, Shielded Metal Arc Welding II, SMAW III, SMAW – Exotic, Semi-Auto Wire Welding I, Semi-Auto Wire II, Gas Tungsten Arc Welding I, Gas Tungsten Arc Welding II, Oxy-Fuel Processes, Layout and Fabrication I, Layout and Fabrication II, Blueprint Reading I, Blueprint Reading II, Blueprint Reading III, Rigging and Material Handling I, Quality Yellowbelt, Math I, Math II, Computer Applications I, Communications I, Communications II, Portfolio Work Experience and Work Experience II.

High School Diploma (2008-2011) Glace Bay, NS

Attended Highschool at Glace Bay High.

Graduated with honors (highest distinction).

Certifications

Standard First Aid, CPR and AED “Level C”

Occupational Health and Safety

WHMIS

3M Fit Test Certification

Flat, Horizontal, Vertical Up SMAW F4 CWB Welder Qualification

Flat, Horizontal, Vertical Up FCAW/MCA CWB Welder Qualification

Skills

Microsoft Office (Word, PowerPoint, Excel, Access)

Sage 50

ProFile Taxation Software

Basic understanding of HTML / CSS

Skilled with various power tools and hand-tools

Disassembling and reassembling vehicles

Waxing and buffing vehicles

Removing scratches and repairing dents

Prepping vehicles for exterior paint jobs

Operating manual or semi-automatic welding equipment

Welding processes such as SMAW, FCAW, MCA, and TIG

Working in confined spaces and high areas

Operating manual or semi-automatic flame-cutting equipment

Troubleshooting wireless services (phones and radios) and billing inquiries

Entering client information into an online database

Work Experience

Convergys (2015-2016) Glace Bay, NS

Customer Service Representative for Rogers – Answered customer calls regarding billing troubleshooting, and sales. Explained customers bills, fixed billing issues, solved troubleshooting issues, sold phones, creation, maintenance, and cancellation of customer accounts.

Stream International (2012-2012) Glace Bay, NS

Customer Service Representative for Sirius XM – Answered customer calls regarding billing troubleshooting, and sales. Explained customers bills, fixed billing issues, solved troubleshooting issues, sold phones, creation, maintenance, and cancellation of customer accounts.

Work Terms

Motor Vehicle Repair Program (2017) Various Locations

Worked 1 week at each of the following places: CARSTAR, Stevie Lewis Auto Body and Campbell Collision Care.

Assisted with autobody and collision repair work.

Welding Diploma (2014 and 2015) Lingan, NS

Worked for 2 weeks each year with Nova Scotia Power at the Lingan Power Plant.

Assisted welders with various types of welding jobs.

References

Available upon request.

Contact this candidate