Data Customer Service
Resume:
George Johnson
**************@*****.***
Career Profile
Professional with a proven track record of outstanding customer service, Implementations and HRIS experience. Demonstrates superior communication skills and easily collaborates across business units to manage competing priorities to deliver mission critical objectives aligned to business strategy.
Software/ Office Skills Core Competences
Ultimate Software (Ulti Pro), ADP (Vantage, Enterprise, PCPW, PayExpert & Pay force, HR/B), Report Smith AS400, QuickBooks, Cognos, Concur, Business Intelligence, Share Point, Oracle, People Soft, Vi Desktop, iCIMS, Success Factors
Professional & Consulting Experience
Athletico Oak Brook, IL
Senior HRIS/ Implementation Analyst January 2017 – September 2018
Primarily responsible for the implementation, configurations, training, and support of ADP Vantage and ensured the functional staff received a high level of guidance and support through the implementation, and had proper expectations of timelines and responsibilities. Involved in complicated or problematic implementations to work with vendors, implementers, team leads to drive the development of solutions to non-standard problems to ensure efficient, successful, and complete system implementation.
Managed and executed all project implementation tasks adhering to vendor and/or Wise methodology that included: working with team leads to design business processes, gather functional and reporting requirements, build/configure system according to company requirements, and support testing, data conversion and integration development efforts.
Lead weekly meetings with business partners, IT resources, Consultants, and 3rd party vendor to conduct project tollgate.
Distributed written and verbal communication to inform management and employees of payroll and or any other policies.
Evaluated, analyzes, designs and maintains company Human Resources Information Systems (HRIS).
Acted as system expert on product/application; continually learn and stay current on all features/functions to provide maximum value to the client
Assisted HR project team with technical issues related to the HRIS system supporting the web and mobile based applications.
Identified new HR needs and the software products to fulfill these needs. Alters existing programs to gather and report data as necessary.
Conducted data conversion from UltiPro to ADP vantage and iCIMS platforms including all Cognos reporting needs.
Analyzed and provides information on business environment where solutions are developed and deployed to better meet the business needs.
Consulted with Information Technology regarding development and maintenance of software for use in recruiting and applicant tracking systems.
Established common SharePoint and SmartSheet knowledge based training, business procedures and SRUM Agile processes.
William Blair Chicago, IL
Interim HRIS Analyst 2016 – 2017
Provided analytical and technical oversight in the analysis, design, development, and maintenance of HR/Benefits/Payroll related solutions, in support of consistent and efficient business processes and system functionality throughout the organization using Ultimate Software(Ultipro).
Maintained Ultipro data for integrity, troubleshoot system issues and resolve.
Ultipro time management tool running reports and reporting needs involving Cognos reporting (BI) exporting certain reports for Payroll.
Responsible for using my advanced Excel skills (formulas, v-look up, pivot tables, etc.) along with strong report writing skills.
Created and running ad hoc reports, creating new reports, and fixing reports.
Working with the HR department in order to provide the information they need.
Ensured security protocols regarding information systems are in place and followed.
Entered employee data into various information systems and recalls data as needed.
Dentons Chicago, IL
Interim HRIS Specialist 2015-2016
Primary responsibilities included managing and maintaining human resource information systems and offering technical guidance and direction to management. Assist with Conversion from Ultimate Software to People Soft.
Supported the Human Resources Information Systems (HRIS).
Created Standard and Adhoc reports using Cognos Reporting (BI) to individuals and departments throughout the firm within Ultipro and People Soft.
Assisted in setting up all pertinent codes setup within PeopleSoft.
Audited Ultipro and PeopleSoft Data.
Assisted with reporting capabilities in VI Desktop.
Maintained data integrity in systems by running queries and analyzing data.
Served as HR liaison and works with business lines in defining data fields to insure proper reporting to internal staff.
Worked closely with all parties in the implementation phase of a new system. Including the query and reporting writing of all reports within the People Soft that had to be replicated from the UltiPro systems.
On Point Payroll Solutions Broadview, IL
Payroll HRIS Consultant 2012 to 2016
Responsible for managing the payroll process and planning, developing and implementing progressive solutions for efficient HRIS operations in support of Payroll and all HR functional areas. Ensured compliance with all regulatory payroll requirements including: Wage & Hour Division, FLSA, Social Security Administration, IRS, Federal and State Garnishment Laws, and other HR federal and state laws. Partners with the Employment Manager to ensure benefit welfare plans are maintained in HRIS; employment records are maintained accordingly and serve as the data steward for HR and primary point-of-contact for HRIS troubleshooting.
Oversaw and maintained data integrity of the HRIS and all modules are properly integrated.
Managed and designed the mapping of all HRIS tables to ensure accurate data capture that promotes prudent compliance and enables comprehensive reporting.
Audited payroll process to ensure accuracy of the payroll process, compile data from a wide variety of sources (e.g. time sheets/payroll, salary adjustments, tax deposits, etc.) for the purpose of analyzing issues, make recommendations regarding policies and procedures and ensure compliance with mandated requirements.
Prepared and oversee the preparation of a variety of payroll-related documents (e.g. payment adjustments, retirement plan transfers, stop payments) and research discrepancies of payroll information (e.g. time sheets, leave accruals, overpayments, underpayments, etc.) for the purpose of documenting activities and issues; meeting compliance requirements, and providing audit references.
Managed W-2 controls (reconciliation) and distribution, and auditing of the of the payroll process.
Supported the 401(k) profit-sharing plan by maintaining records and preparing reports.
Facilitated meeting for the purpose of identifying appropriate actions, developing recommendations and supporting other staff. Attends meetings for the purpose of conveying and/or receiving information required to perform functions. Respond to written and verbal inquiries for the purpose of providing information and/or direction.
Education
University of Phoenix, Chicago, Illinois
Master of Business Administration
University of Phoenix, Chicago, Illinois
Bachelors of Science in Business Management
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