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Administrative Assistant

Location:
San Juan, PR
Posted:
April 17, 2019

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Resume:

Coralis Garcia Rivera

Summary

Experienced administrative professional familiar with clerical areas, accounting procedures and records management requirements. Positive, upbeat and dependable team player with analytical, resourceful and adaptable approach to solving routine and complex problems. Seeking challenging new role with opportunity to make lasting impact.

Skills

Microsoft Office proficiency

Sensitive material handling

Interpersonal communications

Appointment scheduling

Multitasking and prioritization

PC proficient

Fully Bilingual

Accounting support

Spreadsheet development

Problem resolution

Professional and mature

Documentation and reporting

Process improvements

Multi-line phone systems

Invoicing and billing

Time management

Expense reporting

Accounting skills

QuickBooks

Inventory control

Improving procedures

Organization and efficiency

Administrative support

Strong interpersonal skills

Experience

Administrative Assistant

August 2015 to Current

IComm Networks - San Juan, Puerto Rico

Develop and update administrative systems to make them more efficient as also coordinating office procedures.

Served as liaison with other service providers.

Processing customer billing as also accounts receivables and account payable . Scheduled conference calls, reserved meeting spaces and sent invitations to participants to make arrangements for meetings.

Managed daily office operations and equipment maintenance. Managed and controlled office supply inventory for timely ordering and requisition of depleted stock. Maintained open lines of communication between clients and vendors. Streamlined operational efficiencies, managing work orders, inquiry follow-ups and marketing projects. Created databases and spreadsheets to improve inventory management and reporting accuracy. Drove client feedback to deliver information to management for corrective action. Administered customer service by answering phones, responding to questions and requests, facilitating internal communications and overseeing reception.

Supported colleagues by completing daily special assignments. Maintained all office files, both electronic and hard copies. Prepared accurate, error-free memorandum, letters and other professional documentation for internal and external use.

Assessed client satisfaction and communicated issues to organizational leaders. Requisitioned office supplies, assisted in payroll, performed record keeping and tracked time cards for all departmental office employees.

Sales Assistant

March 2012 to May 2015

AeroNet Wireless Broadband - Guaynabo, Puerto Rico Prepare monthly report commissions for the sales executives Urb Villa Andalucia Calle Ronda Hills Court, 203, SAN JUAN Puerto Rico 00926 Home: 787-***-**** - *******.************@*****.*** Schedule installation route

Carrying administrative duties such as filing, typing, copying, binding, scanning etc Prepare and keep update Sales Report

Served as liaison with other service carriers

Attracts potential customers by answering product and service questions; suggesting information about other products and services.

Prepare and verified customers contract Maintaining computer and manual filing systems. Interfaced with customers, determined needs, provided recommendations and up-sold services. Supported sales personnel with technical solutions, costing and client presentations. Academic Director Assistant

November 2011 to February 2012

Mech Tech College - SAN JUAN, PR

Taking accurate minutes of meetings.

Carrying administrative duties such as filing, typing, copying, binding, scanning etc. Prepare Business Proposals.

Take pictures for students' ids.

Monitoring Nursing Inventory and Dental Materials. Processing expenses sheets and invoices.

Transcribe Exams.

Create Participation Certificates.

Assist in the coordination of seminars.

Helped program's director plan and coordinated functional activities to complete efficient program work. Set up, maintained, optimized and purged physical and electronic filing systems to keep records compliant and current.

Recepcionist

August 2008 to May 2011

Mech Tech College - Caguas, PR

Taking accurate minutes of meetings.

Accomplishes department and organization mission by completing related results as needed. Assist in the Call Center.

Carrying administrative duties such as filing, typing, copying, binding, scanning etc. Manage Electronic Applications for admission.

Participate in Institutional Events.

Assist in the organization of the institute Open House. Participate in workshops and seminars inside and outside the institution. Prepared accurate, error-free memorandum, letters and other professional documentation for internal and external use.

Directed phone calls, guests and mail to specified employees. Set up, maintained, optimized and purged physical and electronic filing systems to keep records compliant and current.

Delivered exceptional clerical support every day, including scheduling appointments, transcribing notes and mailing packages.

Attended open house events to offer information to and meet and students interested in attending the institution.

Worked closely with all members of the admissions staff to optimize the application review process. Participated in one-on-one meetings with prospective students to discuss the admissions process. Managed and controlled office supply inventory to ensure timely ordering or requisition of depleted or low-level stock.

Education and Training

MBA : Human Resources, 2016

Metropolitan University - San Juan, San Juan

Bachelor of Arts : Office Administration, 2012

Interamerican University - San Juan, San Juan

Courses

Course in Interviewing Skills

Saylor Academy

2019

Course in Accounting Foundations: Bookkeeping

LinkedIn Premium

2019

Course in Learning Sales Force

LinkedIn Premium

2019

Course in Project Management Course

E-Learning College

May 2018

Certificate in Affiliate Marketing

eMarketing Institute

2018

Certificate in Online Marketing

eMarketing Institute

2018

Certificate in Social Media Marketing

eMarketing Institute

2018

Certificate in Blogging

eMarketing Institute

2018

Certificate in E-Commerce

eMarketing Institute

2018

Course in Human Resource Management Course

Sailor Academy

2018



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