Coralis Garcia Rivera
Summary
Experienced administrative professional familiar with clerical areas, accounting procedures and records management requirements. Positive, upbeat and dependable team player with analytical, resourceful and adaptable approach to solving routine and complex problems. Seeking challenging new role with opportunity to make lasting impact.
Skills
Microsoft Office proficiency
Sensitive material handling
Interpersonal communications
Appointment scheduling
Multitasking and prioritization
PC proficient
Fully Bilingual
Accounting support
Spreadsheet development
Problem resolution
Professional and mature
Documentation and reporting
Process improvements
Multi-line phone systems
Invoicing and billing
Time management
Expense reporting
Accounting skills
QuickBooks
Inventory control
Improving procedures
Organization and efficiency
Administrative support
Strong interpersonal skills
Experience
Administrative Assistant
August 2015 to Current
IComm Networks - San Juan, Puerto Rico
Develop and update administrative systems to make them more efficient as also coordinating office procedures.
Served as liaison with other service providers.
Processing customer billing as also accounts receivables and account payable . Scheduled conference calls, reserved meeting spaces and sent invitations to participants to make arrangements for meetings.
Managed daily office operations and equipment maintenance. Managed and controlled office supply inventory for timely ordering and requisition of depleted stock. Maintained open lines of communication between clients and vendors. Streamlined operational efficiencies, managing work orders, inquiry follow-ups and marketing projects. Created databases and spreadsheets to improve inventory management and reporting accuracy. Drove client feedback to deliver information to management for corrective action. Administered customer service by answering phones, responding to questions and requests, facilitating internal communications and overseeing reception.
Supported colleagues by completing daily special assignments. Maintained all office files, both electronic and hard copies. Prepared accurate, error-free memorandum, letters and other professional documentation for internal and external use.
Assessed client satisfaction and communicated issues to organizational leaders. Requisitioned office supplies, assisted in payroll, performed record keeping and tracked time cards for all departmental office employees.
Sales Assistant
March 2012 to May 2015
AeroNet Wireless Broadband - Guaynabo, Puerto Rico Prepare monthly report commissions for the sales executives Urb Villa Andalucia Calle Ronda Hills Court, 203, SAN JUAN Puerto Rico 00926 Home: 787-***-**** - *******.************@*****.*** Schedule installation route
Carrying administrative duties such as filing, typing, copying, binding, scanning etc Prepare and keep update Sales Report
Served as liaison with other service carriers
Attracts potential customers by answering product and service questions; suggesting information about other products and services.
Prepare and verified customers contract Maintaining computer and manual filing systems. Interfaced with customers, determined needs, provided recommendations and up-sold services. Supported sales personnel with technical solutions, costing and client presentations. Academic Director Assistant
November 2011 to February 2012
Mech Tech College - SAN JUAN, PR
Taking accurate minutes of meetings.
Carrying administrative duties such as filing, typing, copying, binding, scanning etc. Prepare Business Proposals.
Take pictures for students' ids.
Monitoring Nursing Inventory and Dental Materials. Processing expenses sheets and invoices.
Transcribe Exams.
Create Participation Certificates.
Assist in the coordination of seminars.
Helped program's director plan and coordinated functional activities to complete efficient program work. Set up, maintained, optimized and purged physical and electronic filing systems to keep records compliant and current.
Recepcionist
August 2008 to May 2011
Mech Tech College - Caguas, PR
Taking accurate minutes of meetings.
Accomplishes department and organization mission by completing related results as needed. Assist in the Call Center.
Carrying administrative duties such as filing, typing, copying, binding, scanning etc. Manage Electronic Applications for admission.
Participate in Institutional Events.
Assist in the organization of the institute Open House. Participate in workshops and seminars inside and outside the institution. Prepared accurate, error-free memorandum, letters and other professional documentation for internal and external use.
Directed phone calls, guests and mail to specified employees. Set up, maintained, optimized and purged physical and electronic filing systems to keep records compliant and current.
Delivered exceptional clerical support every day, including scheduling appointments, transcribing notes and mailing packages.
Attended open house events to offer information to and meet and students interested in attending the institution.
Worked closely with all members of the admissions staff to optimize the application review process. Participated in one-on-one meetings with prospective students to discuss the admissions process. Managed and controlled office supply inventory to ensure timely ordering or requisition of depleted or low-level stock.
Education and Training
MBA : Human Resources, 2016
Metropolitan University - San Juan, San Juan
Bachelor of Arts : Office Administration, 2012
Interamerican University - San Juan, San Juan
Courses
Course in Interviewing Skills
Saylor Academy
2019
Course in Accounting Foundations: Bookkeeping
LinkedIn Premium
2019
Course in Learning Sales Force
LinkedIn Premium
2019
Course in Project Management Course
E-Learning College
May 2018
Certificate in Affiliate Marketing
eMarketing Institute
2018
Certificate in Online Marketing
eMarketing Institute
2018
Certificate in Social Media Marketing
eMarketing Institute
2018
Certificate in Blogging
eMarketing Institute
2018
Certificate in E-Commerce
eMarketing Institute
2018
Course in Human Resource Management Course
Sailor Academy
2018