Manager Sales

Grant Carlson

**** ******* **** *******, ** ***** 703-***-**** *************@*****.***

EDUCATION and CERTIFICATIONS:

Bachelor of Science: Business Management

Minor in Economics

George Mason University, Fairfax, VA. August 2014 - August 2017

summa cum laude

Salesforce Certified Platform I Developer (ID #: 19917549)

Salesforce Certified Administrator (ID #: 19693593)

WORKING KNOWLEDGE:

Strong working knowledge of utilizing Salesforce to leverage features towards organizational goals

Advanced application of automation features, both declarative and programmatic

Advanced skill with Apex code: Triggers, Classes, Test Classes, SOQL and SOSL

Advanced understanding of Salesforce Object Schema and relationships

Beginner with Visualforce and Salesforce Community features

Own and actively manage a Salesforce Enterprise License for learning and consulting

Three years of experience with Salesforce and other CRMs

BASIC KNOWLEDGE:

Understanding of Object Orientated purpose and usage; ability to learn quickly from documentation

Advanced with Adobe Photoshop and Illustrator for graphic design

Expert user of Microsoft Suite, PC and Mac operating systems

Beginner with JavaScript, beginner with HTML and CSS

Hands on experience with data analytics applications similar to Tableau

Excellent sales and interpersonal skills; can explain complexity in understandable way

Great understanding of Sales/Marketing principles and best practices

Deeply engrained business principles, such as cost-benefit analysis that influence every decision

WORK EXPERIENCE:

CDX Company, Fairfax, VA

Salesforce Consultant/Developer January 2019 - Present

Sales Cloud development, deployment and integration for B2B by freelancing and internal sales

Plan, strategize, and implement Salesforce solutions for businesses after understanding stakeholders

Assist with migrations from Salesforce Classic to Salesforce Lightning

Provide training documentation and videos to end-users to utilize the Salesforce CRM System

Focus on streamlining business workflows with automation for efficiency and simplicity

Developed and currently utilize Enterprise Salesforce CRM that leverages sales and development

Developed and deployed basic CRM and Contract application to Real Estate Agents; decreased contract writing time by automating data fields and validating entries

CityWorth Mortgage LLC. Fairfax, VA

Mortgage Loan Officer & Salesforce Implementation team September 2017 - January 2019

Key end-user for input and development for their Salesforce implementation in 2018

Used Salesforce as end-user: became passionate with Salesforce CRM, then became a principal for Salesforce adoption and implementation

Quick Learner: a top producer; in 2018, closed 49 home loans with total loan amount of $8,164,228.00

Worked closely with executives for Salesforce implementation by building trust through results

Bike and Roll, Alexandria, VA May 2011 - August 2015

Location Manager

Location manager of bicycle Rental in Old Town, Alexandria. Responsible for distributing and training patrons on a self-guided tour, generating thousands in revenue daily with minimal overhead.

Promoted to location manager after working at other locations

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