MARIO V. BRASWELL

*** * ********* ** ***. **** Phoenix, AZ 85014

480-***-**** – ac84n0@r.postjobfree.com

Excellent customer and highly motivated service skills – 9+ years of experience

Experienced in valuable Team work, collaboration, leadership and logistics

Exceptional and professional sales skills – 9+ years of experience

Product and service delivery expertise with attention to detail

Excellent verbal and written communication skills

Experience in applying laws, rules, regulations, policies and procedures

Az. Department of Transportation/MVD

June 2017 to January 2019- Staff Assistant: Duties include assisting staff with processing documents for the issuance of vehicle registration and title, driver licenses and permits, ID cards. Also, I retrieve and analyze data in MVD computer files and apply Arizona rules, laws and regulations to issue the appropriate licenses and documents. My duties also include handling requests from Law Enforcement, attorneys and businesses for MVD driving re

Dispute Resolutions, LLC

January 2014 -March 2015- Legal Clerk-Duties included interviewing potential parties and preparing draft legal documents for Attorney mediations and arbitrations in divorce, contract disputes, small claims and probate matters for settlements and mutual agreements.

FedEx-Smart Post

October 2012 – January 2014 Phoenix, AZ

Parcel Logistics Specialist

Duties: Utilizes hand to surface methods for all packaging, handling and shipping of merchandise to national and international destinations; accounting and documentation of units of materials moved or handled daily; utilize hand held devices and computer logistics systems to determine the optimal conveyor system to ensure efficient service to delivery, validating appropriate management of hundreds of packages daily; ensure careful and well-organized loading and unloading of packages and tracking the material to its final destination.

Gwinnett Village Community Alliance

1/2010 – 10/2012 Norcross, GA

Community Support Specialist

Duties: Provide support assisting Social Workers with clients seeking assistance with job searches and employments benefits from the state, city and local municipalities. Worked collaboratively with community members, volunteers and elected officials.

Arizona Department of Economic Security

2/2009 – 12/2009 – Temporary Position Phoenix, AZ

Unemployment Claims Adjudicator

Duties: Processed complex Claims to determine eligibility to receive unemployment insurance benefits from the State of Arizona. This involved interviewing Claimants, investigation of facts associated with their last employment, reviewing Claim history, using the department policies and procedures as well as the Federal and State Laws to pay, pend or deny benefits. Also, I conducted interviews with all parties to resolve conflicts and issues associated with the Claim. I worked with a Team of colleagues and the UI Appeals Administration to submit and review the appropriate documentation has been submitted. The position also included assisting customers over the phone, scanning documents, general office support operations and use of computer based and software programs.

NOTE: While a Student at Chandler-Gilbert Community College, I was employed and obtained clerical, Sales, and Call Center experience skills at Consumer Cellular, Cloud Blue Computer Systems, ASU Admissions Office and Lifetime

Fitness in Gilbert, AZ.

Education:

Desert Vista High School

Andrew College-Atlanta, Georgia

Perimeter College

Chandler-Gilbert Community College

Computer Skills: Proficient in Microsoft Office; Word, Power Point, Excel, Publisher and Outlook

References Furnished Upon Request

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