Employee Relations Office
Resume:
MARJON FRITTS
Collinsville, OK 74021
918-***-**** (H) / 918-***-**** (C)
************@*****.***
Production/Third Party Liability/Coordination of Benefits, Community Care Health Insurance 2018 – 2019 Working within three departments to gather, process, organize and communicate with outside resources and effectively maintain and create documents to assist with member’s insurance concerns. Production department: run reports, organize and maintain excel worksheets and verify information is correct, deliver to appropriate departments for processing. Third Party Liability department: Create documentation to help with subrogation between members and outside parties on settlement of case work.
Coordination of Benefits department: Make calls to members and other healthcare company and providers to verify information is up to date and correct as to process member claims and pertinent information for timely claims processing.
Faxing, filing, reporting, typing documents, identify payments to their respective departments. Summer Camp Coordinator / Youth Services Manager, The Bridges Foundation, 2014 – 2018 Working with families to insure their child/children with special needs have an engaging and safe environment to fulfill their summers
Insure individuals served are safe in the camp environment and engage in participation at all times Utilize quality supervisory skills to counselor, train, teach, model and mentor individuals in the camp setting.
Exhibit professional marketing skills in seeking meaningful event planning for individuals served Complete staff time sheets, data collection, incident/accident reports and job site specific documentation
Ensure that all paperwork is completed thoroughly, accurately and submitted in a timely manner Ensure compliance with all policies and procedures of The Bridges Foundation Provide training support to all camp counselors assigned to designated groups both at the beginning and end of camp. Provide technical assistance support to all counselors in the area of behavioral management of campers placed in their care
Work Adjustment Training Program / Instructor & Coordinator, The Bridges Foundation, 2012 – Current Teaching high school students important skills to prepare them for transition from high school to the work force, i.e.
Soft Skills: such as Hygiene and dress; Interpersonal skills; Communication skills; Employee/Employer relationship; Appropriate peer relationships; Conflict resolution; Behavioral management Life Skills: such as cooking, cleaning; laundry; self-determinations; transportation; health and safety; money skills; community resourcing
Employment Skills: such as resume writing; job applications; interview skills; job hunting and the application process; gathering qualified references and networking Job Coaching; individualized skills instruction and assist clients in preforming job tasks Start up and management of a small baking business with-in the organization Office administration for our North and South campus’s Transportation services for clients and staff when needed Statistical Secretary III, St. John Broken Arrow, ED, 2010-2012 Prepare, maintain and file all patient records, communications, manuals and documentation Support Data Entry Clerk with entering patient charges Create and maintain word processing/computer documents Assist with preparation, scheduling and minutes for meetings Demonstrate knowledge of experience with intricate billing procedures in order to coordinate effectively with business office
Prepare and coordinate paperwork required to meet provider application, certification, and other informational needs
Initiate organizational coordination of workshops, seminars and meetings as requested by management and implement necessary paperwork/documentation required Assume responsibility in maintaining competency in all areas of assigned duties. Maintain billing information and processes for the emergency department. Educate staff on charges and documentation
Assemble new charts, maintain medical records, and assist with admission process Run Cerner reports and manage data for presentation to staff Develop graphs and spreadsheets from statistical data into reports for departmental and facility meetings Data Analyst, St. John Medical Center Tulsa, 2009-2010 Medical record data abstraction and maintenance of the Nursing Administration Service department reporting information
Collect, organize, and maintain information obtained from hospital unit activity, logs, computer databases, and patient charts
Collects unit data for research, national nursing databases, national hospital databases, and quality improvement activities.
Secretary for numerous committees and councils, directors, managers and unit supervisors. Coordination and consultation for directors within the nursing administration department; works with travel and educational organization to schedule and confirm nursing personnel travel and business meetings
Employee Relations, NORDAM Corporate Services, Tulsa, OK 2005-2009 Apply comprehensive knowledge of administrative concepts, practices, and procedures. Detailed knowledge of industry standards and government regulations related to Company retail store operations, employees and community relations, special events planning and execution. Including management and operation of the Company store, planning, and execution of logistics for organization meetings, special events, trade shows and company events, coordination, and consultation for all volunteer functions within the organization. Works with travel organization to schedule and confirm executive travel and business meetings for corporate management.
Benefits - Administrator, NORDAM Human Resources, Tulsa, OK 2000-2005 Process owner of online systems related to 401(k), Profit Sharing Plans. Delta Dental, VSP, United Health Care online enrollment systems, and COBRA administration; enter data into United Health Care online systems for administration. Present new hire orientation enrollment and presentation meetings; process forms and applications for all benefits processes and eligibility. create, maintain and transition all new and established employees files and data into SAP software systems. Assist in documentation of and retention of “IR” Injury Reports for employees Workman‘s compensation processing.
Office pool to assist in filling for coworkers who are out and cover receptionist on breaks. Customer interface at all levels of NORDAM to resolve benefits, retirement, and disability and FMLA issues.
Quality Assurance Administrator, NORDAM, Tulsa, OK 1996-2000 Administratively processed: Material Review Processes (MRP) and Material Repair Reports
(MRR) and (FAA) Federal Aviation Administration documentation. Controlled and maintained (FAA) Federal Aviation Administration compliance manuals, training records, timecards, corrective actions, complete vendor interface and material tracking.
Functional knowledge of computer programs; ManMan, ASO400, Barcode Tracking, MS office suites
Standard office duties - filing, scheduling trips, etc. Professional references on request
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