Manager Employee Relations
Resume:
INTRODUCING PAULA THEMBI MOTAUNG
Paula Thembi Motaung
South African
One daughter
Code 08 (Own Transport)
Availability - 2 weeks
**** ********* *******, ***********
073-***-**** Email: ******.*******@*****.***
SKILLS AND EXPERIENCE
Client Management & Quality Management
Staff Management & Project management
IR experience and Disciplinary procedures
HR Management and HR Generalist function
EDUCATION
Basa Tutorial Institute (Bramfontein)
Grade12 Certificate – year 2000
MSC College
Certificate In Secretarial and Professional Office Support - 2003
Seta
National Certificate in Business Management - 2000
Business Management School of Technology
Diploma Human Resource Management - (April2015)
COMPETENCIES
Project Management, Interpersonal skills, Analytical skills, Teaming, Attention to detail, Interviewing skills, Understanding clients’ needs and business acumen,
WORK EXPERIENCE
LandBank - Human Resource Business Partner
January 2016 – May 2016
Restructuring project – contract position
Facilitate the talent attraction and selection process; and manage the termination process for exiting employees:
Identify business unit skills and workforce needs and receive a request for recruitment.
Confirm with the line manager job requirements, employment equity target, salary, etc.
Prepare the necessary documentation and secures the necessary approvals. Arrange with the Administrator HR Business Partner to place internal and external advertisements.
Oversee response handling of the vacancy and compile shortlist for the recruiting line Manager. Oversee interview scheduling and preparation i.e. documents, interview guide, etc.
Conduct interviews to identify suitable candidate and arrange for psychometric assessments where applicable
Manage post selection process as per recruitment checklist and reference checks.
Process accepted offers and forward to Administrator HR Business Partner to compile letter of appointment
Notify unsuccessful candidates accordingly and maintain a comprehensive recruitment report and submit to Line Manager for approval.
Conduct an on-boarding/induction of the new recruitment on first day at work. Manage the termination process for exiting employees ensuring that the process is managed in accordance with the termination process.
Manage the talent attraction and selection process in accordance with policies, procedures and legal requirements and within process allocated time frame
Facilitate the implementation of talent retention strategies:
Assist Line managers to identify talent for retention purposes
Monitor retention in accordance with policies, procedures and legal requirements.
Coordinate Learning and Development
Manage Performance Management
Ensure all business units have performance management contracts.
Ensure performance management contracts are collected on time.
Send out reminder on quarterly performance reviews and provide advice to line management on the process
Ensure Compliance
Review and analyse current legislation and regulations to determine and confirm the areas of compliance.
Determine the areas of compliance, possible risks to the company and the impact on the business.
Identify areas of non-compliance and develop appropriate action plans to address the non-compliance. Identify risk areas and develop risk mitigates to address the risk areas.
Research and benchmark best practices.
Coordinate Employee Relations
Advice and support Line Managers in effecting appropriate industrial relations processes e.g. displinary etc.
Proactively manage employee relations matters before they escalate into grievances.
Charlene Shookrak
Human Resource Manager
Kelly - Account Manager
September 2011 – December 2015
Retrenched
Execute the sales and service strategy of the company at branch level and visit existing clients to build secure relationships.
Targeting and visiting new and prospective clients in line with company strategy. Be aware of all opportunities for increasing the client base and obtaining new business.
Manage and handle client queries and take appropriate corrective action when needed.
Perform regular business development for new clients and building existing relationships.
Ensure integrity of information pertaining to clients and candidates on internal database.
Marketing of top candidates/associates to clients. Monitor competitor movements and information and inform the Branch Manager.
Take comprehensive detailed assignments and inform clients of the terms of business.
Follow the correct Authority to Transact procedure for new clients following policies and procedures
Loading assignments on database, detailing all information, including job description, invoicing requirements, etc.
Assigning administrator to publish advertisements and advertising Jobs Online, career portals, etc. obtaining maximum response from suitably qualified candidates whilst complying with the Labour Relations Act.
Conduct thorough research on RMS database and networking with branches in order to fill assignments.
Handle responses from candidates with professionalism and arrange interviews as per required standards and applicable labour legislation.
Ensure adherence to all client, SLA or standard business requirements and ensure payment terms of invoices, a complete statistics and financial information when required.
Gina-Lee Antonio : Branch Manager - 082-***-****
Anne Hind : Branch Manager - 083-***-****
Emmanuel Advanced – Quest/Kelly
Recruitment Team Leader - March 2009 – Aug 2011
Company Liquidated
National Sales Projects
Candidate research via internet – travelling national for the placements of candidates in the specified area ( Polokwane, Mpumalanga, Northwest etc) – Banking
Screening incoming Cv’s, conduct interviews around nationally depending on the project
Placing ads / job specs on all relevant websites, preparing of CV’s to send to clients
Working job orders (contracts & temp placements)
Sending cv’s out to clients and follow up for client interviews processes
Organising interviews for candidates to visit clients
Conduct reference checks, ITC Checks
Maintaining good client relationships
Recording daily, weekly and monthly stats
Mentoring / motivating of junior staff
Call Centre Projects
Placing of ads on relevant websites
Prepping of cv’s and doing all QA according to specified order
Screening Cv’s, conduct interviews (PTA, Gauteng and East Rand areas)
Doing all ITC Checks accordingly
Conduct disciplinary actions and liaising with senior management
Attending IR related meeting
Quality Assurance
Conduct all National sales and call centre quality management accordingly,
Systematically monitoring and evaluation of the various aspects of the project service or facility to maximize the probability that minimum standards of quality that are being attained by the production process
Requesting of PCV’s through MIE and conducting all REDS
Sending all requested documentation to relevant clients
Conduct all refence checks and ITC check
Elmien Van Schaclk
Human Resource Manager
Tlhalefang Placement
HR Administrator: Sept 2006 – Feb 2009
New opportunity
HR Administration
Weekly sorting out timesheets
Daily capturing of timesheets on spreadsheet
Liaison with Courier Company
Keeping a records of all HR related docs
Ensuring that contracts are signed and all documents are correct
Creating personal files for the candidates
Creating reports of human resource documentation
Conduct assessments, reference checks
Conduct criminal, qualification, ID and ITC checks
Assisting payroll (timesheet, invoices, payslip, etc
Personal Assistant/Recruitment
Diary management and booking of venues
Management of database
Recruitment and selection, screening candidates calls, cv’s and emails
Maintenance of website and career junction
Contracts management of all contractors & permanent employees
Sourcing suitable candidates according to job order
Informing successful candidates of start dates and details related
Attend IR related meetings
Diary Management and booking of venues
Business Mbatha : Account Manager – 078-***-**-**
Vanessa Rajah : Branch Manager – 083-***-****
Capital Outsourcing Group
March 04 – March 06 (fixed Contract)
Recruitment administrator
Recruitment and selection
Typing of CV’s and reference checks
Shortlist successful candidates
Conducts reference checks and emailing to the clients
Keeping a register of incoming and outgoing correspondence
Organising Training for Ad hoc staff
Receiving and issuing of employee and staff uniform
Administrative work
HR Administrator
Client and candidates liaison
Faxing, copying and sequentially filing documents (Contracts)
Conduct telephonic pre-screening of candidates
Typing of CV’s for different clients
Scheduling of interviews
Short listing of candidates with clients
Recruitment and placements
Organising Training for Ad Hoc staff
Receiving and issuing of employee and staff uniforms
Administrative work
Personal Assistant
Handling and screening in coming calls
Opening of employees bank accounts
Daily updating of database
Faxing, copying and sequentially filing documents
Keeping a register of incoming and outgoing correspondence
Administrative work
Assisting with reception, filing, payroll (calculating hours, timesheet, payroll etc)
Ronita Gates : Recruitment Manager - 083-***-****
Ralph Khoza or Debbie Peens : Operational Control Manager - 082-***-****
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