Project Manager
Resume:
Executive Summary
Overall **+ years of experience in implementating and support SAP, Non SAP and Governance tools like GRC and Approva. Specialize in upgrades, migrations, controls and implementations.
18+ years in SAP implementation in various industries and with all project stages including business development, project estimating, requirements determination, gap analysis, business process reengineering, issue resolution, configuration, custom code specifications, testing, training, go-live assistance and post implementation support.
10+ years as service delivery manager for Basis & Security threads in 8 SAP E2E lifecycle implementations, 9 module wise implementations, redesign, upgrade and migration projects as Senior Architect, Service Delivery manager and project lead.
Build the Strategy, Approach, solutions, finalization of controls for security, design, develop, testing, rollout, support and SOD recommendations and remediation
Ability to manage large - medium sized teams and/or work efforts
Provided guidance and support to in-progress Project Managers in the areas of project planning / project tracking, status reporting, issue management, risk mitigation and role definitions
Key customer-facing delivery roles based on engagement and practice needs. Lead the team and resources through the entire lifecycle of the project.
Compete on strategic SAP engagements & take active part in sales pursuits – putting together winning proposal, represent at Orals, designing prototypes and supporting the pursuit team till final stage.
Coach and mentor the offshore / on-site team on competency development.
Risk and decision processes, conduct deliverable reviews
Metrics reporting, communications and project planning
Excellent people and project management skills.
Effective in facilitate, conduct and lead meetings.
Key SAP Skills / Certifications
Application Security – SAP Security implementation and Risk Assessment.
ERP Systems - ECC 6.0, BI 7.3, EP 7.0, SCM 5.0, CRM 7.1, SRM 5.0, GRC- AC/PC 10.1, ADS, CPS and SOLMAN 7.2-CHARMS, HANA, SuccessFactors, Fiori, Cloud
Risk & Controls Solutions – SAP GRC 10.0/10.1 and Approva 4.1
Upgrades and Migrations.
Other Skills / Non-SAP Certifications/Membership of Professional Institutes
Operating Systems/Platforms – Windows NT, Unix and Linux
Web/Application servers – Internet Information Server
Database Servers – Oracle 9i, DB2
Directory Services – LDAP
Microsoft Certified Systems Engineer ( MCSE – 1998)
Cisco Certified Network Associate (CCNA – 1999)
Trainings attended
Project Management professional
Governance Risk and Controls
Cyber Security
AWS and Microsoft Azure cloud
Education
MBA Information Technology from Sikkim Manipal University, Manipal, India
Bachelor in Computer Applications Kakatiya University, Warangal, India
Professional Experience
Organization
Industry
From
To
Role
Cognizant Technology Services
IT
Nov’12
Till Date
Senior Manager/ SAP Security & GRC Practice location lead
Deloitte Touché & Tohmatsu
IT
Jan’06
Oct’12
ERS Manager
HCL Technologies Pvt Ltd
IT
Jun’04
Jan’06
SAP Project Lead
Software Studio Pte Ltd
IT
Aug’03
Apr’04
Basis Consultant
GWNnet Pte Ltd
May’02
Dec’02
Basis Admin
Asiatech Communications & Computers Pte Ltd
IT
Jul’01
Mar’02
Junior Basis Admin
Krystal Computer Solutions
IT
Mar’99
Jan’01
Systems Administrator
Master Chip Information Systems
IT
Jul’98
Jan’99
Systems Engineer
SAP Project Experience:
Cognizant Technology Solutions, US Nov’12 to till Date
Project Name: Horizon Duration : Jan’18 to Till date
Project Description: Sap HCM, HANA, FIORI and Bid & Award Implementation
About Client: Delta Air Lines, Inc. is a major American airline, with its headquarters and largest hub at Hartsfield–Jackson Atlanta International Airport in Atlanta, Georgia.
Client Industry: Travel & Hospitality
Project Role: Senior SAP Security Architect
Develop Strategy, approach and migrate SAP HCM, Payroll, EDM, LMS,Time, Dataviewer, Fiori and Bid&Award components on Prem and Cloud
Develop Delivery strategy for Horizon program
Build program approach layout and direction for the world class design
Develop Standard Operating Procedures for Application Security
Designed and build HANA roles and deployed system, object, package, administrative and analytic privileges
Implement security and controls where ever necessary as per the business process
Identify conflicts and risk and mitigate, build process to overcome the risks
Project schedule preparation, scope and identify Road blocks and gaps
Ensure to fulfil all its contractual obligations to the Customer in a professional, cost effective and timely manner
Ensure to meet timelines and deliver smooth product
Project Name: Levi LS&Co Duration : Jun ’17 to Dec’17
Project Description: Sap GRC 10.1 Upgrade
About Client: Levi Strauss & Co.is a privately owned American clothing company known worldwide for its Levi's brand of denim jeans. It was founded in May 1853.
Client Industry: Retail & Consumer goods
Project Role: Senior Delivery Manager
Develop Strategy, approach and enhance the SAP GRC 10.1 ARQ processes
Ensure all development and testing done as per FDA compliance
Develop Standard Operating Procedures for Application Security
Implement security and controls where ever necessary as per the business process
Identify conflicts and risk and mitigate, build process to overcome the risks
Project schedule preparation, scope and identify Road blocks and gaps
Ensure to fulfil all its contractual obligations to the Customer in a professional, cost effective and timely manner
Ensure to meet timelines and deliver smooth product
Project Name: Horizon Duration : 16th Feb’16 to May’17
Project Description: Sap GRC 4.0 to 10.1 Upgrade
About Client: Delta Air Lines, Inc. is a major American airline, with its headquarters and largest hub at Hartsfield–Jackson Atlanta International Airport in Atlanta, Georgia.
Client Industry: Travel & Hospitality
Project Role: Senior SAP Security Architect / Delivery Manager
Develop Strategy, approach and migrate SAP GRC 5.3 to SAP GRC 10.1
Prepare design and document all development and testing as per FDA compliance
Develop Standard Operating Procedures for Application Security
Implement security and controls where ever necessary as per the business process
Identify conflicts and risk and mitigate, build process to overcome the risks
Project schedule preparation, scope and identify Road blocks and gaps
Ensure to fulfil all its contractual obligations to the Customer in a professional, cost effective and timely manner
Ensure to meet timelines and deliver smooth product
Project Name: Schwan’s Duration : Jun’15 to Feb’16
Project Description: Sap GRC 5.3 to 10.1 Migration
About Client: The Schwan Food Company is a multibillion-dollar private company with more than 13,000 employees who are passionate about bringing quality foods to millions of people every day. Based in Minnesota, the company sells fine frozen foods on its traditional delivery trucks, in grocery-store freezers and in the food-service industry.
Client Industry: Consumer Goods
Project Role: Onsite Delivery Manager
Project Responsibilities:
Develop Strategy, approach and migrate SAP GRC 5.3 to SAP GRC 10.1
Prepare design and document all development and testing
Develop Standard Operating Procedures for Application Security controls
Implement security and controls where ever necessary as per the business process
Enhance the current processess and build more efficient processes
Identify conflicts and risk and mitigate, build process to overcome the risks
Project schedule preparation, scope and identify Road blocks and gaps
Ensure to fulfil all its contractual obligations to the Customer in a professional, cost effective and timely manner
Ensure to meet timelines and deliver smooth product golive
Technical Environment: ECC 6.0, BI-HANA, CRM, SRM, BW,GRC 10.1
Project Name: Philips Duration : Sep’14 to May’15
Project Description: Sap GRC 5.3 to 10.1 Migration
About Client: Leading multinational manufacturer and marketer of consumer and professional products
Client Industry: Consumer Goods
Project Role: SAP Security Architect / Service Delivery Manager
Project Responsibilities:
Develop Strategy, approach and migrate SAP GRC 5.3 to SAP GRC 10.1
Prepare design and document all development and testing as per FDA compliance
Develop Standard Operating Procedures for Application Security
Implement security and controls where ever necessary as per the business process
Identify conflicts and risk and mitigate, build process to overcome the risks
Project schedule preparation, scope and identify Road blocks and gaps
Ensure to fulfil all its contractual obligations to the Customer in a professional, cost effective and timely manner
Ensure to meet timelines and deliver smooth product
Technical Environment: ECC 6.0, BI, GRC 10.1
Project Name: Reboot Duration : Mar’13 to Sep’14
Project Description: Support and Roll out
About Client: Leading multinational manufacturer and marketer of consumer and professional products
Client Industry: Consumer Goods
Project Role: Offshore Delivery Manager
Project Responsibilities:
Develop SAP Security Strategy, approach and implement and support
Project schedule preparation, scope and identify Road blocks and gaps
Prepare design and security reviews and document all development and testing
Develop Standard Operating Procedures for Application Security
Implement security and controls where ever necessary as per the business process
Identify conflicts and risk and mitigate, build process to overcome the risks
Implement the SAP GRC 10.0 for LATAN AMERICA business area.
Achievements: Manage to implement and support the project with above expectations and meet the deadlines before time with high quality deliverables.
Appreciation from CIO for exceptional delivery and also by internal executive management.
Technical Environment: ECC 6.0, CRM 7.0, GRC 10.0
Project Name: Ienable Duration : Nov’12 to Feb’13
Project Description: Support and Roll out of SAP for Pharma client.
About Client: Leading Health Science industry is one of India's fastest growing pharmaceutical companies
Client Industry: Health Sciences
Project Role: Senior Project Manager
Project Responsibilities:
Develop SAP Security Strategy, approach and implement and support
Prepare design and security reviews and document all development and testing
Develop Standard Operating Procedures for Application Security
Implement security and controls where ever necessary as per the business process
Identify conflicts and risk and mitigate, build process to overcome the risks
Project schedule preparation, scope and identify Road blocks and gaps
Technical Environment: ECC 6.0, CRM 7.0, GRC 10.0
Achievements: Manage to implement and support the project with above expectations and meet the deadlines before time with high quality deliverables.
Appreciation from Global steering committee for exceptional work done.
Deloitte Touché & Tohmatsu – Jan’06 to Oct’12
Project Name: MASSTAX2 Duration: Jun’11 to Oct’12
Project Description: Implementation of SAP and GRC for Department of Revenue.
About Client: Department of Revenue for the State Taxes, Massachusetts, US
Client Industry: Public Sector
Project Role: SAP Project Manager
Project Responsibilities:
Gather requirements and plan, and assign resources.
Understand the Functional, business process and design Security.
Develop Security strategy, policies and procedures as per NIST, IRS 1075 standards.
Implement security and controls where ever necessary
Prepare security project plan and ensure deliverables are met on time
Identify conflicts and risk and mitigate, build process to overcome the risks
Interfaced with management to discuss security requirements, implementation strategies and conduct security workshops to business.
Develop business process, configuration, testing and operational documentation for implemented solution.
Continuously evaluated the impact of security risks at and provided input to the management on status of security related issues
Applied the security mechanisms for the critical data like Credit Card and VIP data
Build the security for CHARMS (Change management process) in Solution Manager
Prepared and maintained the security for third party applications used by CRM
Manage the team and responsible for project plan updates
Conduct workshops and initiate meetings with business and gather information
Implement ARA, ARM and EAM components of SAP GRC
Customized the MSMP workflow with BRF+
Technical Environment: ECC 6.0, CRM 7.0, EP, TRM, GRC 10.0
Project Name: Parivarthan Duration: Dec’09 to May’11
Project Description: Implementation of SAP for IT services company.
About Client: Global IT consulting company, US
Client Industry: Technology, Media & Telecommunications, Global
Project Role: Offshore Delivery Manager
Project Responsibilities:
Understand the Functional, business process and design Security.
Develop Security strategy and policies
Implement security and controls where ever necessary
Prepare security project plan and ensure deliverables are met on time
Identify conflicts and risk and mitigate, build process to overcome the risks
Project schedule preparation, scope and identify Road blocks and gaps
Technical Environment: ECC 6.0, CRM 7.0, GRC 5.3
Project Name: PHARMA Duration: Feb’09 to Nov’09
Project Description: Implementation of SAP
About Client: Top most pharma company, which exists all over US, Woonsocket,RhodeIsland
Client Industry: Life Sciences & Health Care, US
Project Role: SAP ERP Manager
Project Responsibilities:
Understand Functional, business process, Design and Develop SAP security
Design, build and deploy new security objects related to enhancements
Develop SAP Security Strategy and implement
Prepare design and security reviews and document all development and testing
Develop Standard Operating Procedures for Application Security
Establish role ownership matrix that will maintain segregation of Duties
Change management procedure for Post production role changes
Build and map business roles to security roles and to org positions
Build stringent security for Case and complaint Management
Integration SAP CRM with CTI (Computer Telephony Integration)
Extensive Experience on *IC Win Client* and *IC Web Client* for CRM
Implement security and controls where ever necessary as per the business process
Identify conflicts and risk and mitigate, build process to overcome the risks
Support the Dev & functional teams to fix the authorization issues
Project schedule preparation, scope and identify Road blocks and gaps
Technical Environment: ECC 6.0, CRM 7.0, GRC 5.3
Project Name: KFOODS Duration: Sep’08 to Jan’09
Project Description: Implementation of SAP for giant food production company
About Client: Client is the biggest and largest food production company. It has its presence in 70 countries and sales in more than 150 countries with $40 billion revenue and approximate 103,000 employees.
Client Industry: Consumer & Industrial Products, Chicago, Illinois
Project Role: SAP Security Manager
Project Responsibilities:
Understand SAP security Design and Develop recommendation on the same
Develop Standard Operating Procedures for Application Security including User, Role Administration in various SAP environments during the project phases
Design process flow from User request till user master record creation
CRM integration with ERP, BI SAP CRM module, SAP Exchange Interface (“PI/XI”)
Identify risk and mitigate, build process to overcome the risks
Identify the conflicts and implement SOD
Technical Environment: ECC 6.0, SCM, CRM, EP, BI, Approva, Dispute Management.
Project Name: CMS Energy Duration: Nov’07 to Aug’08
Project Description: SAP Implementation for largest power and gas production company.
About Client: Consumers Energy provides electric service to more than 1.7 million customers and serves 275 cities and villages in 61 counties. CMS provides natural gas service for heating to nearly 1.7 million.
Client Industry: Energy & Resources, Jackson, Detroit, US
Project Role: SAP Security Lead
Project Responsibilities:
Develop Sap security strategy and implement the SAP security
Develop Standard operating procedures for Application Security including user and role administration in various SAP environments during the project phases
Design process flow from User request till user master record creation
Work closely with the quality, technical and development teams to design ERP security architecture for the production environment
Setting the structure for the compliance, quality control reviews of all the process areas and aid in identifying key controls and structuring appropriate test plans
Technical Environment: ECC 6.0, PM, SCM, CRM, EP, BI, HR, Approva.
Project Name: N-OIL Duration: Jan ’07 to Oct’07
Project Description: Implementation of SAP for Oil Drilling Department of Revenue.
About Client: Corporation is a leading provider of diversified services for the oil and gas industry.
Contract drilling services is perform with the Company's fleet of 63 mobile offshore drilling units located in key markets worldwide. Houston, Texas, US
Client Industry: OIL & Drilling
Project Role: SAP Security Lead
Project Responsibilities:
Develop Sap security strategy and implement the SAP security
Develop Standard operating procedures for Application Security including user and role administration in various SAP environments during the project phases
Design process flow from User request till user master record creation
Work closely with the quality technical and development teams to design ERP security architecture for the production environment
Setting the structure for the compliance, quality control reviews of all the process areas and aid in identifying key controls and structuring appropriate test plans
Technical Environment: ECC 5.0, PM, SCM, Approva.
Project Name: AIG Duration: Feb ’06 to Dec ’06
Project Description: Implementation of SAP for Department of Revenue.
About Client: World leaders in insurance and financial services, is the leading international insurance organization with operations in more than 130 countries and jurisdictions, US
Client Industry: Financial Services, US
Project Role: SAP Security Team Lead
Project Responsibilities:
Understand SAP security Design and Develop recommendation on the same
Develop Standard Operating Procedures for Application Security including User, Role Administration in various SAP environments during the project phases
Design process flow from User request till user master record creation
Identify risk and mitigate, build process to overcome the risks
Identify the conflicts and implement SOD.
Technical Environment: SAP R3 4.7, BW, WEB-AS, FS-CD.
Project Name: AMD Duration: Jun ’04 –Jan ’06
Project Description: Implementation of SAP for largest Microprocessor company
About Client: World leaders in microprocessor and chip production. And is one of just two semiconductor companies listed on the Global Challenges Index for superior sustainability, Sunnyvale, CA, US
Client Industry: Technology, Media & Telecommunications, US
Project Role: SAP Security Global Lead
Project Responsibilities:
Worked in a huge environment consists most of the modules like PM, SD, BW, CRM, SRM, EBP, HR, FICO, MM, PS, PP, PD, SOLMON etc and third party tools like Virsa, TX-Shuttle etc.
Troubleshooting authorizations issues and daily issues.
Creating Trusting and Trusted Systems and Logical Systems.
Implemented PM (Plant Maintenance) module.
Setting up CUA and role modifications and transporting to respective systems etc
Auditing all the SAP systems and providing data to auditors and SAP.
Technical Environment: SAP R/3 4.6D, SQL, PM, SD, BW, CRM, SRM, EBP, HR, FICO, MM, PS, PP, PD, Windows 2K, Work Place(CUA), VIRSA.
Project Name: Singapore Technologies Pte Ltd Duration: Aug’03 to Apr’04
Project Description: Implementation and Support of SAP
Client Industry: Technology, Media & Telecommunications, Singapore
Project Role: SAP Basis Admin
Project Responsibilities:
Define and maintaining R/3 system configurations, operation modes, instances and the switching schedule, perform R/3 troubleshooting, analysis and problem resolution - view logs, short dumps and trace files
Performing security authorization and admin tasks, User creation and assignment of profiles and activity groups using the central user system and transaction PFCG
Performed client copy functions, install new SAP instances, conduct upgrades, refreshes and hot packages, apply OSS Notes, import transports, and fully document all procedures and policies associated with SAP R/3 Administration
Supporting developers and configuration teams, created and monitored background job scheduling
Performed printer and spool management activities and troubleshooting
Computing Center Management System (CCMS) configuration
Client maintenance: Client copy, client export and import and client delete
Technical Environment: SAP R/3 4.6B, Oracle8i, Solaris 2.x, Windows 2K
Project Name: GWNnett Pte Ltd Duration: May ‘02 to Dec ’02
Project Description: Implementation & Support of SAP
Client Industry: Technology, Media & Telecommunications, Singapore
Project Role: SAP Basis Admin
Project Responsibilities:
Security Management, Authorizations and Profile administration
Database and application server monitoring and tuning, Logon Load Balancing.
Authorization and Transport management system, CTS/TMS setup and transport
Computing Center Management System (CCMS) configuration
System monitoring: Alerts, workload, buffer checking and maintenance.
Scheduling & managing background jobs
Client maintenance: Client copy, client export and import and client delete
Operation modes setup & configuration, Oracle Tablespace management and reorganization, Performance monitoring and tuning
Backup and Recovery System integration SAP, OSS connection
Downloading and applying hot packages and SAP R/3 Kernel upgrade
SAP DBA tool functions and administration.
Environment: SAP R/3 4.6B, Oracle8i, UNIX, Windows NT/2K.
Project Description: Implementation of SAP Duration: Jul ‘01 to Mar ’02
Client Industry: Consumer & Industrial Products, Singapore
Project Role: Junior Basis Admin
Project Responsibilities:
Defined and maintained R/3 system configurations, operation modes, instances and the switching schedule, perform R/3 troubleshooting, analysis and problem resolution - view logs, short dumps and trace files.
Created and managed developer and object keys and send SAPNOTES via OSS.
Performed client copy functions, install new SAP instances, conduct upgrades, refreshes and hot packages, apply OSS Notes, import transports, and fully document all procedures and policies associated with SAP R/3 Administration.
Scheduled & managed background jobs
Client maintenance: Client copy, client export and import and client delete,
Operation modes setup and configuration, Oracle Table space management and reorganization. Performance monitoring and tuning.
Environment: SAP R/3 4.6B, Oracle7i, Solaris 2.x, Windows NT 4.0.
Project Description: Build network and support servers Duration: Mar’ 99 to Jan ’01
Client Industry: Technology, Media & Telecommunications, India
Project Role: System Administrator
Project Responsibilities:
Perform Oracle installation and upgrades, apply patches, and troubleshoot databases.
Resolve network connection issues relating to SQLNET, listener and tnsnames.
Carry out database creation, manage Oracle processes, manage on-line redo logs, data and control files, rollback segments, database security, database backup and recovery.
Proactive with database tuning for high volume and high transaction environments, and perform table space reorganizations
Configured the Routers and Assigned the IP addresses.
Maintain and troubles shoot the Network problems.
Installed the VLANs, Designed and implemented the Network infrastructure.
Remotely supported system integration department engineers to troubleshoot the network.
Environment: Windows NT/2K, Oracle.
Project Description: Support and build Network Duration: July ‘98 to Jan’99
Client Industry: Technology, Media & Telecommunications, India
Project Role: System Engineer
Project Responsibilities:
Troubleshooting the Network problems.
Configuring and maintaining the networks.
Updating of anti-virus software’s.
Maintaining the Servers.
Install the Wireless Networks, Cabling, Crimping and patching.
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