Product Manager

Cel. 503-***-****

***********@*****.***

Michael Liggett

Product Manager

Soft Skills

Analytical & Research-Oriented

Strong Public Speaker

Strong Presentation Skills

Tech Savvy

Proactive Problem-Solving

Great at Improvising Under

Pressure

Strategic Planner

Creative

Experience

Product Requirements Analysis

Market & Competitive Analysis

Go-To-Market Launch Planning

Product Roadmaps

Cross-Functional Team

Leadership

Presentations, Webinars &

Networking

Developing Strategic

Partnerships

UI/UX Design

Troubleshooting & QA

Summary

Energetic Product Manager looking to leverage 4+ years in Product Development and Marketing experience. Managed multiple cross-functional teams and vendors to bring to market and maintain profitability of a catalog of more than 130 SKUs. As a Product Manager, I want to bring my energy, creativity and experience to your team so that I can experience the excitement of building new products and the joy of seeing their success in customers' hands!

Employment History

Product Manager

Jan 2018 - Apr 2019

• Product Manager of Accessories for B2B Projector and Large Format Interactive Flat Panel Manufacturer

• Led multiple cross-functional teams to bring products such as Wireless Presentation Systems, Control Software and Projector & Panel Mounts to market

• Create content for and perform in webinars, videos and other marketing and instructional content to drive product knowledge and awareness internally and externally

• Attend and perform at industry trade shows, meeting with suppliers, dealers and end-users to promote entire product line and company

Field Sales and Support Engineer

Feb 2015 - Dec 2017

• Worked with Regional Sales Teams, regularly traveling on-site as needed to provide assistance in pre-sales and sensitive Customer Satisfaction situations across the US

• Identifying competition and price point information for Product Management Team

• Gathering feature and product feedback from end users for Roadmap influence and implementation of our collaboration and display products

Lead Video and Communications Support Rep

Mar 2014 - Feb 2015

• Advanced Support of Collaborative Display Hardware and Software, handling high volume of incoming calls and emails with a consistently large caseload

Customer Support Representative

Sept 2013 - Mar 2014

• Assisted customers with troubleshooting, in and out of warranty repair requests, as well as informational requests in a high-volume call environment

InFocus Corporation

Portland, OR

Sept 2013 - Apr 2019

Michael Liggett https://www.linkedin.com/in/michael-liggett-b4848577/ Cel. 503-***-****

***********@*****.***

Michael Liggett

Product Manager

Technical Experience

Video Conferencing

Zoom, Skype, Google Hangouts,

GoToMeeting, SIP, H.323

Audio/Video

Interactive Flat Panel Displays,

Video Walls

DLP/LED/Laser Projectors

Digital & Analog Audio Systems

Remote Desktop, MDM &

Casting

TeamViewer, LogMeIn Rescue,

Radix Viso, VNC

Airplay, Miracast, Other DLNA

Applications

Graphic Design

PowerPoint, Photoshop, GIMP on

PC

Procreate, Adobe Draw, Pixel

Paint on iOS

Operating Systems

Win7/8/10, iOS, Android, Chrome

OS, Linux/Ubuntu, Raspberry Pi

Employment History

(Continued)

Product Development, Design, Marketing

Founding Partner

• One of three founding partners

• Developed product ideas for casual mobile device gaming market as well as for B2B software development contracts

• Created assets for app UI, web site design, marketing images for two publicly available entertainment apps (DidgIt, Super StarPong) and one B2B service (CareGiver Capture)

• Created company logo and branding conventions for company materials (promotional swag, business cards, web site, etc.)

• Contributed to QA and bug reporting efforts

• Developed and refined UX and workflow processes for apps and web sites

Stargazer Creative

Solutions

Beaverton, OR

Jan 2017 – Dec 2018

IP Support Representative

• Customer Support for Internet and Phone services

• Assisted customers in network configuration and troubleshooting Comcast Cable

Beaverton, OR

Mar 2009 – Nov 2012

Data Information Project Coordinator

Freightliner, Portland, OR

Apr 2008- Aug 2008

• Coordinated migration of Dealer Database to new system Asset Management & Procurement Consultant

Microsoft, Bothell, WA

Mar 2007 - Apr 2008

• Purchased infrastructure equipment and services for majority of Microsoft business groups based on submitted orders with unique and varying requirements

Ciber, Inc.

Bothell, WA -

Portland, OR

Mar 2007 – Aug 2008

Michael Liggett https://www.linkedin.com/in/michael-liggett-b4848577/

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