Assistant Social Media
Resume:
Junjun Zhuang
** ****** ******, *** ***, Toronto, Ontario
***********@*****.***
EDUCATION
York University – Schulich School of Business Toronto, Canada Master of Business Administration, specializing in marketing Jan 2017 – June 2018 Saint Louis University - John Cook School of Business St. Louis, US Bachelor of Science, Business Administration Sep 2008 – May 2012 Concentration in Accounting and Information Technology Management Study Abroad at Webster University - Geneva, Switzerland Fall 2010 RELEVANT WORK EXPERIENCE
Student and Alumni Assistant Jan 2019 – Current
IEP Bridging Program, York University Toronto, Canada
Provides information to current students regarding York University IEP Bridging Program certificate and program requirements in person or on the phone
Point of contact for certificate program students, prospective students and York University staff requiring information on the program; informs students, staff and faculty about curriculum, courses, policies, procedures and other general certificate information as requested and provides administrative support to student intake process including information sessions, application processes
Help organizing program events such as alumni networking events and orientation sessions
Prepare documents of academic requirements and pre-requisites to help make the final decision of enrollment of new students
Review the program master-list database with the staff team and developing tools and documentation to support database management and keeping accurate records of students and alumni successes
Update program website with time-relevant information on a regular basis Marketing Specialist Sep 2018 – Dec 2018
Campus3 International Recruitment Toronto, Canada
Assists students with application process through seven partnership universities including Toronto Film School, Marymount University, and New York Film Academy in North America develop international recruitment opportunities in predefined regions, assures that clients have the proper admissions requirements and GPA when applying to programs, ensures that students submit all required documents on time with the correct information as requested
Develops and maintains relationships with prospective and current international education agents as well as students to ensure satisfaction
Buddy Program Volunteer Jun 2017 – Aug 2018
Schulich School of Business Toronto, Canada
Effectively managed new incoming students of Schulich School of Business from over five countries, assured the students made a successful transition to university by recommending services and resources such as Peer Mentoring, the Career Centre, Clubs and Organizations, and Student Academic Advising
Provided career support by assisting students with various aspects including introducing Schulich’s career resources
Project Assistant July 2015 – July 2016
Unicepta Media Consulting Shanghai, China
Actively listened to client’s requests and interpreted research outputs for the brand based on collected data and shared the insights to clients to support Bugatti, Audi, ZF, and Group M’s marketing/PR strategy in mainland China, prepared monthly media monitoring report in English according to client needs
Monitored and consolidated social media content via journal articles, provided Audi and Bugatti with views of what their consumers perspectives on the brand was
Prepared monthly media monitoring report for ZF and Group M in Greater China Area according to client needs
The Assistant Manager of Marketing July 2014 – June 2015 Shanghai Minhui Furnishing LTD Shanghai, China
Hosted business clients in a variety of social functions such as community-driven events to establish and retain client relationships for the business corporation, and ultimately enhance sales by 30%
Managed account relationships with over 20 clients, successfully generated future sales opportunities and customers
Designed and led marketing research studies to create client insights to support marketing strategies, business plans, and programs
Created reports and presentation to executive and marketing departments, assured reports contained accurate and up-to-date information ADDITIONAL WORK EXPERIENCE
Library Assistant Sep 2011 – Dec 2012
Pius Xii Memorial Library, Saint Louis University St. Louis, US
Assisted clients with conducting research and locating resources through multiple channels of communication including in person, telephone, and email
Performed daily transactions like checking books and other resources in and out of the library
Maintained relevant records, checking IDs, and managing keys for study rooms, assured records were organized and contained up to date information
Troubleshot and provided maintenance on library supplies and equipment including: printers, scanners, and microfilm readers
ADDITIONAL SKILLS
Verbal and Written Fluent in Japanese, English, and Mandarin
Strong attention to details and always double check the results
Reliable Customer Service and Presentation Skills
Microsoft Word, Excel, Outlook, and Access Proficiency
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