Junjun Zhuang

** ****** ******, *** ***, Toronto, Ontario

ac84a5@r.postjobfree.com

437-***-****

EDUCATION

York University – Schulich School of Business Toronto, Canada Master of Business Administration, specializing in marketing Jan 2017 – June 2018 Saint Louis University - John Cook School of Business St. Louis, US Bachelor of Science, Business Administration Sep 2008 – May 2012 Concentration in Accounting and Information Technology Management Study Abroad at Webster University - Geneva, Switzerland Fall 2010 RELEVANT WORK EXPERIENCE

Student and Alumni Assistant Jan 2019 – Current

IEP Bridging Program, York University Toronto, Canada

Provides information to current students regarding York University IEP Bridging Program certificate and program requirements in person or on the phone

Point of contact for certificate program students, prospective students and York University staff requiring information on the program; informs students, staff and faculty about curriculum, courses, policies, procedures and other general certificate information as requested and provides administrative support to student intake process including information sessions, application processes

Help organizing program events such as alumni networking events and orientation sessions

Prepare documents of academic requirements and pre-requisites to help make the final decision of enrollment of new students

Review the program master-list database with the staff team and developing tools and documentation to support database management and keeping accurate records of students and alumni successes

Update program website with time-relevant information on a regular basis Marketing Specialist Sep 2018 – Dec 2018

Campus3 International Recruitment Toronto, Canada

Assists students with application process through seven partnership universities including Toronto Film School, Marymount University, and New York Film Academy in North America develop international recruitment opportunities in predefined regions, assures that clients have the proper admissions requirements and GPA when applying to programs, ensures that students submit all required documents on time with the correct information as requested

Develops and maintains relationships with prospective and current international education agents as well as students to ensure satisfaction

Buddy Program Volunteer Jun 2017 – Aug 2018

Schulich School of Business Toronto, Canada

Effectively managed new incoming students of Schulich School of Business from over five countries, assured the students made a successful transition to university by recommending services and resources such as Peer Mentoring, the Career Centre, Clubs and Organizations, and Student Academic Advising

Provided career support by assisting students with various aspects including introducing Schulich’s career resources

Project Assistant July 2015 – July 2016

Unicepta Media Consulting Shanghai, China

Actively listened to client’s requests and interpreted research outputs for the brand based on collected data and shared the insights to clients to support Bugatti, Audi, ZF, and Group M’s marketing/PR strategy in mainland China, prepared monthly media monitoring report in English according to client needs

Monitored and consolidated social media content via journal articles, provided Audi and Bugatti with views of what their consumers perspectives on the brand was

Prepared monthly media monitoring report for ZF and Group M in Greater China Area according to client needs

The Assistant Manager of Marketing July 2014 – June 2015 Shanghai Minhui Furnishing LTD Shanghai, China

Hosted business clients in a variety of social functions such as community-driven events to establish and retain client relationships for the business corporation, and ultimately enhance sales by 30%

Managed account relationships with over 20 clients, successfully generated future sales opportunities and customers

Designed and led marketing research studies to create client insights to support marketing strategies, business plans, and programs

Created reports and presentation to executive and marketing departments, assured reports contained accurate and up-to-date information ADDITIONAL WORK EXPERIENCE

Library Assistant Sep 2011 – Dec 2012

Pius Xii Memorial Library, Saint Louis University St. Louis, US

Assisted clients with conducting research and locating resources through multiple channels of communication including in person, telephone, and email

Performed daily transactions like checking books and other resources in and out of the library

Maintained relevant records, checking IDs, and managing keys for study rooms, assured records were organized and contained up to date information

Troubleshot and provided maintenance on library supplies and equipment including: printers, scanners, and microfilm readers

ADDITIONAL SKILLS

Verbal and Written Fluent in Japanese, English, and Mandarin

Strong attention to details and always double check the results

Reliable Customer Service and Presentation Skills

Microsoft Word, Excel, Outlook, and Access Proficiency

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