Manager Program

Pamela Charleston, PMP

*** ********* ***** 630-***-****

Naperville, Illinois 60565 ******.**********@*****.***

PROFESSIONAL SUMMARY

REGULATORY AFFAIRS/PROGRAM MANAGEMENT

Top performing, results driven professional with exemplary experience and outstanding achievements within pivotal leadership, operations, regulatory and project management roles supporting complex multi-million-dollar global projects. A creative, analytical thinker able to translate business needs into solutions, create budget-driven project plans, and manage client expectations in delivering practical, measurable results. Demonstrated ability to collaborate at all levels and overcome competitive challenges with exceptional motivation and ability to contribute to company strategy.

DEMONSTRATED SKILLS & COMPETENCIES

- Regulatory Affairs - Productivity and Performance Improvement

- Regulatory Policy and Management - Customer Relationship Management

- Regulatory Analysis & Compliance - Staff Leadership & Resource Management

- Corporate Environmental & Regulatory Auditing - Leadership and Team Building

- EHS Program Management - Conflict Resolution & Consensus Building

- Regulatory Knowledge - Staff/Client Training & Knowledge Expansion

- Environmental Permitting - Contract Negotiations & Administration

- Project Planning, Management and Execution - Business Development

- Projections/Forecasting and Budgets - Technical Writing/Communications

- Budget Control, Scheduling & Monitoring - 3rd Party Vendor Management

PROFESSIONAL EXPERIENCE

Exelon Corporation, Chicago, IL 2016 – present

Principal Project Manager, Enterprise-wide Solutions Responsible for managing and delivering medium and large-scale IT application projects that impact the Exelon Enterprise of high complexity, size and change management risk. Projects involve managing across multiple business stakeholders, vendors, and other IT project teams. Position plans and manages resources, finances, scope and services within a functional area of Information Technology to deliver business results. Provide IT products, services and solutions on time, within budget and with the required functionality. Establish, maintain and enhance relationships with clients. Participate in developing and implementing strategy/policy.

ComEd, Oak Brook Terrace, IL 2014 – 2016

Senior Transmission Project Manager

Managed complex transmission, substation, and distribution projects which consisted of leading cross-functional teams involving multiple engineering disciplines and multiple construction areas in execution, including contract resources. Responsible for managing the scope, schedule, budget and safety performance of multiple construction projects and programs under tight timelines. Responsible for leading project teams through the business case /capital approval process, development and execution of project plans and project closeout. Project budgets typically ranged from $1million to $60 million.

Enablon NA Corp. Chicago, IL 2011 – 2014

Senior Program Manager, Subject Matter Expert

Leveraging a broad environmental, health, safety and compliance background, successfully implemented integrated Environmental Management Information Systems for Fortune 500 companies on a global basis. Responsibilities include leading multi-disciplinary teams to develop enterprise solutions to manage environmental, health, safety, sustainability and risk programs. Responsible for all aspects of program/project management including resourcing, budgeting, scheduling and quality of deliverables. Responsible for customer interface during the sales cycle and consistently delivered multi-million-dollar contracts leading to significant financial impact and growth of the company.

Stericycle, Inc. Lake Forest, IL 2008 – 2011

Senior Program Manager, Pharmaceutical Waste

Reporting to the VP of Sales, worked with a multi-disciplinary team to develop a national program strategy for managing pharmaceutical wastes in healthcare facilities. Trained and certified all Sales and Operations staff on sales strategies, regulatory requirements and program implementation. Increased revenue potential for the Pharmaceutical Waste Business Unit by presenting educational seminars to the Healthcare industry across the Unites States. Successfully installed pharmaceutical waste programs and integrated waste solutions in hospitals by directing regional teams of Sales, Operations and Training staff. Provided consultative services to internal staff and healthcare facilities on regulatory issues. Managed external vendor/business partner relationships required to support the pharmaceutical waste initiative.

Alcatel-Lucent, Naperville, IL 2000 – 2008

Project/Program Manager

Directed the delivery of multi-million-dollar wireless solutions within the telecom industry. Consistently applied project management principles and controls to ensure successful deployment in a live customer environment. Responsibilities included monitoring project schedule, quality, risks, and budget throughout the project lifecycle. Required overcoming significant resource challenges using successful negotiation and mitigation strategies, “out-of-the-box” thinking and creative deployment strategies to meet customer expectation.

BP Amoco, Warrenville, IL

Liability Manager- Amoco Remediation Management Services, Inc. 1997 – 1999

As a direct report to the President, responsible for cost effectively managing all aspects of the environmental remediation process under federal/state-led Superfund programs for a multi-million-dollar portfolio of contaminated properties. Responsibilities included: general project management, development of site clean-up strategy, serving as liaison with legal department, budgeting/forecasting of spending, regulatory negotiations with U.S Environmental Protection Agency (US EPA), remedial design and construction, serving as corporate representative on Potentially Responsible Party (PRP) Group, settlement negotiations and payment, and contractor oversight. Developed the corporate Waste Management Program which led to the improved management, tracking and disposal of hazardous wastes generated by corporate facilities.

WMX Technologies, Oak Brook, IL

Regulatory Affairs Analyst 1996 - 1997

Monitored, analyzed and developed corporate waste management policies regarding new and existing Federal/State regulations to all corporate facilities to assist with the development of local compliance programs. Developed corporate position statements and regulatory comments on proposed regulations to regulatory agencies. Led industry groups in discussions on regulatory interpretation and compliance strategies ultimately leading to proactively negotiating these corporate/industry strategies with EPA officials prior to proposed regulations becoming finalized. Instrumental in developing action plans to assist corporate facilities with addressing existing compliance issues and implementation of compliance programs in support of new regulations.

Environmental Auditor 1994 – 1996

Conducted environmental, health and safety audits of all corporate hauling/disposal facilities for the purposes of recognizing, evaluating, and controlling environmental/safety hazards and minimizing hazardous exposure to human health and the environment. These audits also served to minimize liability and risks for the corporation.

Baxter Healthcare Corporation, Deerfield, IL

Manager of Environmental Projects 1992 – 1994

Developed and managed environmental compliance programs for the company’s 60 distribution facilities which included: developing a Division environmental compliance manual, developing a Division communication tool, developing a database for maintaining facility environmental information, training field personnel on environmental issues, reviewing facility-level environmental plans and programs, participating in the due diligence process for acquisitions and divestitures, developing waste minimization programs and goals, ensuring compliance with corporate and regulatory requirements, preparing annual environmental reports for Senior Management. Also responsible for managing facility-level environmental personnel.

EARLY CAREER 1987 - 1992

Began engineering career as an Environmental Auditor of chemical manufacturers for compliance with the Toxic Substances Control Act and other environmental regulations for USEPA, Region V. Required the ability to interpret regulations and audit their practical implementation among manufactures for compliance with the law. Later as an Environmental Engineer consultant, leveraged the knowledge gained from USEPA to conduct numerous Phase I and II environmental assessments, lead remedial design projects, provide consulting services on managing environmental issues and prepare environmental permit applications for clients across various industries.

EDUCATION

M.S. Business – Enterprise Project Management - Stevens Institute of Technology (SIT), Hoboken, NJ – 2018

MBA/MPA – Operations Management – Illinois Institute of Technology (IIT), Chicago, IL – 1995/97

M.S. – Environmental Engineering – Illinois Institute of Technology (IIT), Chicago, IL - 1991

B.S. – Biomedical Engineering – Mississippi State University (MSU), Starkville, MS - 1987

CERTIFICATIONS AND TRAINING

Project Management Professional (PMP® - 294659), September 2005

HONORS

2018 Inductee to Beta Gamma Sigma, International Business Honor Society

PROFESSIONAL MEMBERSHIPS

Project Management Institute (PMI®)

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