Social Media Sales

David Espino, Jr.

813-***-**** linkedin.com/pub/david-espino-jr/ ********@*******.**.***

Bachelor of Sciences in Commerce and Business Administration, Graduate: May 2018

The University of Alabama, Tuscaloosa Al

Major: Management

Minor: Consumer Sciences

Specialization: Sales – Computer Science

College of Commerce Project Work:

Entrepreneurship within Human Environmental Sciences – Case Study for City of Tuscaloosa Mayor

Business Initiative within Culverhouse College of Commerce – Developing a non-profit organization for ‘HERO’ organization; Parties involved Alabama Credit Union / Peoples Bank of Greensboro

Experience:

Skillsets: Salesforce / CRM Software’s – Negotiating Tactic – Needs Analysis – Consumer Benefits – Product Knowledge – Computer Skills – Consultative Approach – B2B Experience – Product Knowledge

Shadowed: Technology Positions – Medical Positions (USF Medical)

September 2018 – Present Day Audi Brand Specialist – Reeves Import Motors Inc. – Tampa, FL

Knowledgeable in the CRM Software, understanding communication, inventory management, as well as how to effectively build sales, marketing, and customer service.

Creating a social shift, helping employ different representations and demonstrations of the Audi brand line up through example of technology thanks to intuitive processes from Google, and Apple, while exemplifying new processes through technology and engineering.

Guided clients through process of selecting the Audi model that best fits their needs and wants for their specific lifestyles

Being the main point of contact for clients and future clients, at all levels of business, properly responding to leads as walk-ins to the dealership, phone calls, and internet inquiries while scheduling appointments

Negotiated and closed lease and finance purchases with clients resulting in further sales for the company as well as the dealership of new and pre owned models, calculating the effective monthly costs for my clients to better be suited in the product selected, while accomplishing the deal within other cities such as Orlando, Ft. Meyers, and Sarasota.

Marketing the products from an interpersonal approach, creating Video content of specific products they express interest on, while directing my information and product knowledge.

Implemented e-mail testing, online surveys and customer segmentation modeling; share best practices with global teams.

May 2018 / September 2018 Brand Ambassador – Ferman Co. (Chevrolet) - Brandon, FL

*Summer Internship*

To be the voice and promote the Ferman Company name with brand awareness, product knowledge, and building relationships on and off the floor in various setting such as internet, phone, and personal interactions in the sales setting

Building engagement in the product line up and create a cohesive look and feel for what the brand stands for

Participate in event marketing, and generate focus in the brand through word of mouth marketing, social media accounts, and being a leader through the community and surrounding area

Learned about negotiation tactics, the value of product knowledge, how to communicate a point effectively, and to be able to show the value of the brand

March 2016 / July 2018 Sales - Team Leader - Buckle 324, Tuscaloosa, AL

Formulated personnel duties from morning to end of day, while reporting any conflicts from staff, and customers to senior-level management.

Assisted with the training and learning developments of new employees, making certain that they understand the resources they have available to them and to remain educated on corporate policies for each store.

Organized morning meetings with upper level management to help consolidate promotional events, and to help order products based off growing product interest.

Handling financial responsibilities of the stores EOD count out, and handling store deposits. While staying updated with ever changing corporate programs with on our calculated sales and commissions, for day-to-day progresses.

April 2015 / January 2016 Social Media Marketing / Store Marketer - EcoWater Systems Inc., Plant City FL

Communicated via social media platforms with intent to enrich the surrounding Tampa, St. Petersburg, and Clearwater areas into better understanding our products and our services, or with general Q&A moments that can garner a proper response within 24 hours.

Traveling to different storefront locations such as home improvement stores, Lowes, Costco, Home Depot, etc. To have a friendlier and familiar approach with our consumer base.

Coordination with our sales representatives was a crucial part of our day to day, making certain they knew the type of customer they were meeting with and knew how to comfort their mind when it came down to what product was necessary for them.

Involved in road shows within Central Florida to communicate the businesses “who we are for you” type of mentality and create better awareness for the business.

December 2014 / December 2017 Sever – Ruan Thai, Tuscaloosa AL

Accurately recorded orders and partnered with team to serve food and beverages that exceeded guests' expectations.

Answered questions about menu selections and made recommendation when requested.

Train new waiters, and floor staff on guest service expectations, safety procedures, proper food handling, and restaurant protocols.

Work with servers on performance with tracking systems on customer tip percentages per night, working to solve any issues they may have come across along the way

Mobile marketing through the college demographics, appealing to sales, new items, and keeping in touch with customer reviews and outreach through the applications as well.

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