DOROTHY YOUNKEN

860-***-**** 860-***-****

ac840c@r.postjobfree.com / linkedin.com/in/dottie-younken-855b3a40 ADMINISTRATIVE ASSISTANT

Administrative Assistant with expertise in the food distributor industry providing in-depth administrative support to C-Suite executives, notables include: learning new JPMorgan Chase PaymentNet program and conducting group training sessions facilitating the understanding and accurate use of the program to regional management saving the company in additional training costs; human resource experience and audit compliance, Employee of the Year, professional event planner of meetings, award banquets, golf tournaments and designing corresponding flyers/invites/sales brochures savings thousands in the outsourcing of these services, experienced in various accounting functions. SYSCO CONNECTICUT, Rocky Hill, CT September 2016-April 2019 Accounts Receivable Coordinator

Initiated a new process to manage all cash application functions (in-house checks/cash, wires, EFT/ACH, remotely scanned checks, intercompany transfers), weekly research and apply any unallocated cash, resulting in a system that saved time and a reduction in labor cost.

Perform daily and monthly reconciliations to balance.

Process NSF and applicable fee to customer account, process bad debt and reconcile process.

Collaborate with Credit Department to resolve customer issues. Merchandising Administrative Assistant April 2013-August 2016

Answers/screen incoming calls and record messages, switchboard duties as needed.

Support department staff by sharing knowledge of clerical tasks and special projects.

Design and publish quarterly company newsletter.

Introduced and maintained monthly/annual Broker/Sample Master List and followed up with Broker to ensure reimbursement dollars for the sample; worth approximately $500 annually.

Donation order processing, tracking of donation spend each month; reduced spend by a hundreds of dollars annually by only choosing 2 organizations that met the company values and beliefs. COMPASS GROUP NORTH AMERICA, Middletown, CT September 2004-October 2011 Executive Assistant/Event Planner to President and CFO

Write external and internal correspondence; proof and edit other documents (legal, HR, etc.),

Prepare out-of-pocket expense reports, mileage reports, and payroll.

Prepare and process documentation for salaried and nonexempt salaried new hires according to company, state and Federal requirements.

Responsible for processing employee transfers, promotions and preparing associate counseling reports and terminations.

Event planner of management meetings, training seminars, award banquets, client appreciation golf tournament, special events and all travel arrangements associated with same. Senior Administrative Assistant, 1982-08/2004

Audit charge card purchases for Regional Vice President, Regional Controller and their 16 direct reports and complete said transactions via JPMorgan Chase PaymentNet.

Audit and process annual and interim performance evaluations and merit increases within company timeframe and guidelines for approximately 50 salaried associates.

Setup office and filing systems for CEO and CFO in Farmington, CT and Division President and Division Controller in Braintree, MA. Negotiate and contract office equipment for offices.

While working in said offices interview potential Executive Assistants and put forth two final candidates for C-Suite executives in both offices to choose from.

Process new hire paperwork for chosen candidate and train him/her in company policies and programs.

DOROTHY YOUNKEN

860-***-**** 860-***-****

ac840c@r.postjobfree.com / linkedin.com/in/dottie-younken-855b3a40

Design sales proposals and promotional flyers for four account executives,

Developed database for Rhode Island Vending Association, collected and deposited yearly dues, pay bills, prepare quarterly Treasurer’s Report, and provide to NAMA the Officer’s and annual membership report.

Bookkeeper/Secretary

Reported directly to Manager responsible for a $5M Commissary. Duties included: Prepare weekly operating report, inventory, payroll, schedule staff, order food product, cost out 4-week cycle menu, design/print product labels, and analyze production vs. waste reports and adjust accordingly. PRATT & WHITNEY, Middletown, CT

Dining Services Manager

Profit and loss responsibility for a $500.0k cafeteria and 2 satellite locations at Pratt & Whitney with 15 direct report employees. Direct responsibility for hiring and training employees, purchasing, payroll, inventories, bank deposits, weekly operating report, cash controls, marketing, and implementation of standards, programs and policies. TRAINING/PROFESSIONAL DEVELOPMENT

Project Management Certification

Workplace Harassment Certification

Appreciating Differences Training Program

Time Management – This Business of Planning Class

Dealing with Difficult Attitudes Course

More Than a Gut Feeling – Interviewing Skills Class EMPLOYEE OF THE YEAR AWARD (excerpt from The Northeast Star)

“One employee is recognized for outstanding performance, contributions and commitment to excellence. Dottie Younken, Northeast Regional Administrative Assistant, exemplifies these traits. Her positive attitude and ability to get the job done makes her indispensable to not only V.P. Bob Kelley and Controller Peter Ward, but to the entire Region. Dottie brings professionalism and creativity to all aspects of her job. Dottie’s willingness to help others and sharing of creative ideas to make things happen makes her a Compass favorite both with internal associates as well as our many customers. Author: Matt Tenza, 4-Time Be-A-Star Chairman.

RECOMMENDATIONS:

“Dottie is a "Doer" she gets things done. She is very reliable, trustworthy, and has the utmost integrity in all the work she performs. The volume of work that comes from her on a daily basis in a timely and accurate manner is superior to anything I have seen in my 25 year career, most of which was in a Senior Leadership role. She is a person that you want on your team and I highly recommend her.” October 3, 2012 / Peter Ward, Controller at Sacred Heart University / Managed Dottie at Compass Group North America

“In a company of "can do" people, Dottie is one of the finest. Not only was she always willing to tackle any challenge, she was extremely good at accomplishing the tasks put before her, often in my case tasks that were unfamiliar to her. She is smart, dedicated, top 1% efficient, great sense of humor and literally never failed to come through with great results in a timely manner. There is no one I would recommend more highly for the type of work Dottie does. / Mike Page, Vice President, LCS” November 2, 2011 Mike Page, VP, Sales, Compass Group North America / managed Dottie indirectly at Compass Group North America

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