NETTY GUZMAN

*** ********* *****. **

CALGARY, AB T2Y 4K7

PHONE: 403-***-****

ac83y3@r.postjobfree.com

EMPLOYMENT OBJECTIVE

To obtain an Administrative Assistant/Receptionist position that will provide the opportunity to maximize my skills and abilities

SUMMARY OF QUALIFICATIONS

Highly developed computer skills (MS Word, Excel, Outlook, Power Point, Electronic Mail, Postage meter machine, Internet Browsers)

Ability to prioritize multiple tasks and assignments, while prioritizing those with the highest urgency

Know-how to effectively deal with sensitive and confidential issues

Proven ability to work independently or in a team environment

Professional and pleasant r in greeting guests and working with others

Expert in customer service

Cooperative, cheerful and calm disposition under pressure

Maintained the front desk and receptionist area in a neat and organized fashion.

Received commendation for “outstanding work, responsibility, and organizational skills”

Creative thinking and able to provide innovative solutions.

WORK EXPERIENCE

2015 – To date Millrise Retirement Concept-Receptionist (Casual)

Answer and transfer phone calls to staff and residents with professionalism

Greet visitors and residents, ensures safety procedures are followed regarding sign in/sign out.

Maintain control of petty cash funds

Receive, sort and distribute mail within the departments or residents

Coordinate work schedules to ensure coverage of the office as required. Ensure all the shifts for HCA, LPN, RN, etc. are covered

Support the Administrative team .

2016 – 2017 Alberta Central – Corporate Receptionist/Administrative Assistant

Greeted visitors and clients in a professional manner

Screened, answered and transferred calls using VOIP Skype for Business phone system

Organized catering for board members and executive team

Prepared and updated Alberta Central monthly phone book directory

Set travel arrangements for executive team (flights, hotels and vehicle rentals)

Prepared monthly expense, cash reports and credit card statements.

Ordered office supplies, ensure an appropriate stock of high usage supplies for all departments

Managed Executive and Administration calendars in MS Outlook, reviewed meeting appointments etc.

Supported the Administration team in organizing AGM, and Trimestral Board of Directors meetings.

NETTY GUZMAN

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2015-June 2016 Fluor Canada – Calgary Alberta Office/Facilities Assistant – Receptionist

Prepared weekly and monthly HSE Reports for Human Resources and Facilities departments

Performed office duties such as filing, photocopying, merging documents and spreadsheets

Created and updated ID badges, using Win DXS system

Screened and transferred phones calls, greeted clients, visitors and new hires

Worked with the Facilities Department on internal moves: organized placement of user office space and set up computers

Prepared and organized new hires “welcome package”

Helped to settled parking for employees and visitors

Arranged and prepared Fire Warden and First Aiders meetings and training

2007-2015 H&R Block Inc. – Calgary, AB/ Receptionist --Administrative Assistant

Coordinated, scheduled and prepared boardroom for meetings

Provided administrative and clerical support to Managers and the Executive Team

Helped organized meeting and webinars

Assisted organizing corporate events (Stampede breakfast, Octoberfest, golf tournament, Christmas, etc.)

Prepared correspondence; created/updated Excel spreadsheets or PowerPoint

Booked and arranged travel for Directors and Executive team

Supported the Finance department (AP sorted, coded and entered invoices)

Managed calendar through MS Outlook for Directors and Executive team.

Answered, screened and transferred phone calls using Avaya phone system

Performed general office duties such as filing, faxing, photocopy, creates, merging documents, etc.

Cross training sent and received mail and courier.

RELATED EDUCATION

First Aid and AED CPR - Certificated

Records Information Management (RIM) - Certificated

Anti-Money Laundering & Terrorist Financing (AMLTF) - Certificated

WHMIS - Certificated

Telephone Etiquette – Chinook Learning Services - Certificated

Computer Business Administration - SAIT - Certificated

Office Administration Procedures – Academy of Learning – Calgary - Certificated

Executive Secretary – Diploma – “Institute Technologic of Lima” - Peru

REFERENCES UPON REQUEST

Contact this candidate