Professional Human Resource
Resume:
Andrea Irene Ang
Mobile: ********, Email: ac83v7@r.postjobfree.com
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RESUME
CAREER SUMMARY
Confident individual with a proactive attitude, conscientious, adaptable, ability deal with confidential matters and proven track recording recruitment of talented candidates with 18 years’ HR experience garnered from Medical Devices, Hard Disk, Telco, Logistics Supply Chain and Pharmaceutical organizations.
The valuable Human Resource experience garnered, particularly in diversity, culture, value and best practices had given me a wider perspective in carrying out the HR functions and dealing with staff. With the strong communication and interpersonal personality enable me to communicate well with all level of staff from top management to the range and file.
CORE COMPENTENCIES
Talent Acquisition and Management Compensation & Benefits Management
Human Resource Policies & Processes Employee Relation
Expatriate Management Training & Development
HRIS System General Operational Administration HR & Admin KEY SKILLS
Talent Acquisition and Management
Placement of positions within 3 weeks (actual turnaround time 4 to 8 weeks). Placement of 8-20 positions with one month.
Negotiated for the best placement fee rate with recruiters within the company budget.
Expatriate Management
One-man contribution from applying work pass for expatriate staff & family to relocate to Singapore (shifting of household furniture, items and pets)
Independently searching permanent housing and international school without agencies assistance
HRIS System
Initiated E-system to management team to cut down processes to be more time and cost effectiveness.
Familiar and able to handle HRIS system once know how to use the software (hands-on fast) ACHIEVEMENTS
Retrenchment Exercise – Preparing final payroll with retrenchment benefits, tax clearance, exit letters and administered staff exit clearance for affected staff 8 headcounts (Smith & Nephew Pte Ltd)
Recommended streamlining HR processes through implementation of ePayslip, eLeave and Time Management System link to payroll system. Generating monthly payroll, payslips and leave more cost and time effective than doing manual (Modern Montessori International Pte Ltd)
Initiate and creative methods for work pass application for short term assignees (Philip Morris International Research Laboratories Pte Ltd)
Achieved Quarter Award Champion (Jan – Mar 2013) (Hewitt HR Delivery Services)
Resulting higher efficiency and cost effectiveness for HR processes through implementation of ePayslip, eLeave and auto-inclusion of Income Tax. Software package S$30K, negotiated to S$15K using existing software to upgrade (Boehringer Ingelheim Singapore Pte Ltd)
Achieved relocating expatriate staff with their belongings back to their home country (Furniture, Equipment, Books, etc.) coordinating with external mover based on container size which allocated to expatriate staff
(Boehringer Ingelheim Singapore Pte Ltd)
Initiated the re-alignment of working hours and shift patterns resulting in annual cost savings of S$120K (A-Bio Pharma Pte Ltd)
Retrenchment Exercise – Generating final payroll, exit letters and administered staff exit clearance within one
(1) day retrenchment for affected staff 30 headcounts/day (ClearLab International Pte Ltd) Andrea Irene Ang
Mobile: 97224657, Email: ac83v7@r.postjobfree.com
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Draw up salary ranges for each category of staff according to salary category for the company. Ensure correct salary inequity between staff (WPG International (South Asia) Pte Ltd) EMPLOYMENT HISTORY
Smith & Nephew Pte Ltd (Medical Device)
Feb 2018 to Feb 2019 (Contract) – Human Resource Specialist
Talent Acquisition and Management
o Coordinate with recruiters to screen, shortlist and selected candidates o Liaising with hiring manager on interviews and feedback on interviews o Salary proposal for selected candidates. Negotiate salary proposal with candidates and hiring managers. Preparing induction program for new hires
Compensation & Benefits
o Processing monthly payroll for all local and foreign staff through 3rd party payroll vendor (110 HC) o Processing IR21 foreign staff and IR8A for all local staff through 3rd party payroll vendor o Admin approval on all claims, reimbursements and allowances on system for payroll processing
Administering Retrenchment Exercise
o Preparing final payroll with retrenchment benefits, tax clearance, exit letters and administered staff exit clearance for affected staff 8 headcounts (Executive, Managers, Directors)
Training & Development
o Quality Assurance - auditing In compliance with Company Quality Assurance policies and procedures o Registered courses for staff with approved training course with external trainer. To claim training grants from government
Other Operational
o Payroll audit: Internally - ensure payroll and workday annual salary reflecting the same. Externally - Assist with external auditor (EY) on payroll reports and Directorship Management payment. o Quality Assurance - auditing in compliance with Company Quality Assurance policies and procedures o HRIS system: Solved user issues within turnaround time (Leave application, claims, reset password, etc.)
Modern Montessori International Pte Ltd (Pre-School Education) Mar 2016 to Mar 2017 (Permanent) – Human Resource Manager
Talent Acquisition and Management
o Coordinate with Academic Director and Preschool Director to develop and execute recruiting plans o Liaised with recruiters for new openings and replacements of foreign staff (Filipino & PRC) o Salary proposal for selected candidates. Negotiate salary proposal with candidates and hiring managers. Preparing induction program for new hires
Compensation & Benefits
o Initiate and co-ordinate Annual / Mid-year performance review exercise o Processing monthly payroll for all local and foreign staff (Indonesia staff) o Processing IR21 for foreign staff leaving Singapore and IR8A for all local staff
Human Resource Policies & Processes
o Support development of annual Company review of HR programs, staffing, succession planning, talent management and organisation development
o Streamline of HR processes for continuous improvement
Confirmation/Performance Appraisal & Salary Increment o Coordinate and prepare information for annual appraisal for local and foreign staff o Preparation of confirmation/increment letters
Training & Development
o Organize and plan external training with outsourced training provider o Process employee training grant in compliance with Company policies and procedures o Manage employees’ training activities via with manpower requirements and projected growth
Counselling
o Responsible for grievance handling, dispute settlement and disciplinary matters Andrea Irene Ang
Mobile: 97224657, Email: ac83v7@r.postjobfree.com
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o Counsel staff who have problems with punctuality at work, absenteeism without prior approval from superiors, frequent absence of work, non-observance or violation of company’s rule, etc.
Philip Morris International Research Laboratories Pte Ltd (Cigarette & Tobacco company) Jul 2015 to Jan 2016 (Contract) – Human Resource Services Specialist o Talent Acquisition and Management (Executive to Lab Technician, salary benchmarking and on boarding) o Salary proposal for selected candidates. Negotiate salary proposal with candidates and hiring managers. Preparing induction program for new hires
o Employee Relations and Counselling (Grievance handling, Dispute settlement and Disciplinary matters) Note: Period Dec 2013 to Jun 2015 leave job employment to take care seriously ill parent. Returned to work after mum recovery.
Hewitt HR Delivery Services (BPO Office)
Dec 2011 to Nov 2013 (Permanent) - Team Leader/Account Manager - Local and Malaysia Accounts o Leading payroll processing for 14 Clients/Accounts (Singapore & Malaysia). Headcounts 4,500 – 6,000 o Conduct test checks on payroll environment - to ensure processor pay runs smoothly and successfully o Leading team of 4 Payroll Specialists in daily operational and meeting monthly KPI o Hold regular meetings with clients on Service Level Agreement (SLA) o Employee Relations and Counselling (Grievance handling, Dispute settlement and Disciplinary matters)
Boehringer Ingelheim Singapore Pte Ltd (Pharmaceutical) Aug 2008 to Dec 2011 (Permanent) - Human Resource Executive o Talent Acquisition and Management Talent Acquisition and Management (Manpower planning, Liaising with Recruiters, Jobs Advertisements, Managers to Executive Level, Salary benchmarking, Workstation allocation, etc.)
o Salary proposal for selected candidates. Negotiate salary proposal with candidates and hiring managers. Preparing induction program for new hires
o Compensation & Benefits (Full cycle payroll processing local & regional offices, IR8A, IR21, etc.), Yearly renewal insurance H&S, Personal Accident & Term Life, Yearly salary report for Waston Wyatt Worldwide o Human Resource Policies & Processes (Revising & creating new policies) o Training & Development with succession planning for next level of career progression o Implementation of HR E-System (eLeave, ePayslip & eTax) o Employee Relations and Counselling (Grievance handling, Dispute settlement and Disciplinary matters) o Expatriate Management (On & Off boarding to relocate staff to Singapore, housing, school, etc.) o HR and Company General Administration (On & off boarding staff, New staff orientation, Company facilities & management, Security alarm etc.)
A-Bio Pharma Pte Ltd (Pharmaceutical)
Sep 2007 to Aug 2008 (Permanent) - Human Resource Executive o Talent Acquisition and Management (Manpower planning, Liaising with Recruiters, Jobs Advertisements, Salary benchmarking, Workstation allocation etc.)
o Salary proposal for selected candidates. Negotiate salary proposal with candidates and hiring managers. Preparing induction program for new hires
o Compensation & Benefits (Full cycle payroll processing local & regional offices, IR8A, IR21, etc.) o Employee Relations and Counselling (Grievance handling, Dispute settlement and Disciplinary matters) o HR General Administration (On & off boarding staff, New staff orientation, etc.)
ClearLab International Pte Ltd (Medical Device – Contact Lens) Jul 2006 to Aug 2007 (Contract) - Human Resource Specialist (Compensation & Benefits) o Talent Acquisition and Management (Manpower planning, Liaising with Recruiters, Jobs Advertisements, Salary benchmarking, Workstation allocation etc.)
o Compensation & Benefits (Full cycle payroll processing local & regional offices, IR8A, IR21, etc.) o Employee Relations and Counselling (Grievance handling, Dispute settlement and Disciplinary matters) o HR General Administration (On & off boarding staff, New staff orientation, etc.)
Teledata (Singapore) Limited (Telecommunication) Jul 2004 to Aug 2005 (Permanent) - Senior Human Resource Executive (Full Spectrum) o Talent Acquisition and Management (Manpower planning, Liaising with Recruiters, Jobs Advertisements, Salary benchmarking, Workstation allocation etc.)
Andrea Irene Ang
Mobile: 97224657, Email: ac83v7@r.postjobfree.com
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o Salary proposal for selected candidates. Negotiate salary proposal with candidates and hiring managers. Preparing induction program for new hires
o Compensation & Benefits (Full cycle payroll processing local & regional offices, IR8A, IR21, etc.), Yearly renewal insurance H&S, Personal Accident & Term Life
Regional Offices: Malaysia, Philippines, Thailand, Australia, Vietnam, Indonesia and Singapore. Total 150 headcounts
o Employee Relations and Counselling (Grievance handling, Dispute settlement and Disciplinary matters) o HR Polices & Processes (Review, revised, edit polices according to Company and government requirement for Regional Offices and Singapore Office) o HR General Administration (On & off boarding staff, New staff orientation, etc.) EDUCATION QUALIFICATIONS
Mar 2017 – Oct 2017 WSQ Advanced Certificate in Training and Assessment (ACTA) Institute for Adult Learning (developing a trainer/facilitator) Certificate number: 17Q000000040253
Jun 2000 – Jan 2004 Bachelor of Commerce (HRM and International Business & Marketing) University of Tasmania, Australia
Jun 1996 – Oct 1998 Diploma in Business Management Victoria University of Technology, Australia
Jan 1986 – Dec 1990 Bedok North Secondary School COURSES
2011 - 7 Habits of Highly Effective People, Targeted Selection Workshop
2009 - Developing Competency Based Interviewing Skills Workshop, International Effectiveness & Gender Intelligence, Compensation & Benefits Management
2008 - Developing an Employee Handbook
1998 - Internal Quality Audit Program, Management Quality Enhancement Program, ISO 9000 COMPUTER LITERACTY
Ms Office - Word, Excel, PowerPoint & Lotus Notes
Payroll Software - Times Software, ProSoft Software, EPE - Sage e-portal, Ready-Pay & Ready-Staff, SAP (initial stage) and Info-Tech Software (with Time Attendance Report) REFERENCES CHECK
Applicant will provide references contact upon request. Thank you. Availability: Immediate
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