Employee Relations Human Resource

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HARMEET KAUR TOOR

****, *** ********** ******, *******, ON

647-***-**** ****.*******@*****.***

PROFESSIONAL SNAPSHOT

• A goal oriented professional with 4+ years’ work experience in Core Human Resource Management activities, Employee Relationship & Industrial Relations.

• Experience in handling large workforces, maintaining peaceful & amicable work environment in the organisation, and in initiating measures for the benefit of people in the organisation.

• Exposure in Employee Relations, Grievance Handling Systems, Manpower Planning & Recruitment, Reward & Remuneration System and Executive Development Performance Management.

• Abilities in handling the entire gamut of HR activities such as, manpower planning, recruitment, selection, induction and performance management activities.

AREAS OF EXPERTISE

• Recruitment & Resourcing

• Employee Relations

• Performance Appraisal

• Analytical Skills • Training & Development • Payroll Management

• Microsoft Office • Soft Skills

ACADEMIC CREDENTIALS

Human Resource Management (Postgraduate) July 2017 George Brown College, Toronto, ON, Canada

International Business Management (Postgraduate) Aug 2016 George Brown College, Toronto, ON, Canada

MBA (Human Resource) May 2010

Punjab Technical University, India

Bachelor of Commerce (Graduation) Sept 2007

Punjabi University, India

WORK EXPERIENCE

FREEDOM MOBILE

Sales Associate Aug 2017 – till Date

• Ensure high level of customer satisfaction through excellent service.

• Deal with all the complaints,grievances and ensure all the issues are resolved timely

• Ensure timely availability of merchandise for maintaining sufficient inventories

• Complete day to day store operational requirements. DOUBLE TREE BY HILTON

COOP-HR May 2017 – July 2017

• Provide administrative support in recruitment and selection

• Complete reference checks for all potential hires

• Assist in reconciliation of Issues with WSIB representative

• Assisting in managing company events

• Documentation of employee personal files and related documents

• Handling employee onboarding

2/2

ACADEMY OF CLINICAL INTELLIGENCE

Manager, HR Sep 2014 – Aug 2015

• Handled the complete recruitment life-cycle for sourcing the best talent from diverse sources after identification of manpower requirements

• Maintained manpower by ensuring timely posting and updating existing vacancies

• Conducted selection interviews & co-ordinated the interview process with respective departments

• Engaged the employees with organisational activities by proper communication and coordination

• Employee Database Maintenance – Complete documentation of personal files and related documents,

• Conducted Induction Programme of newly recruited

• Drafted Salary break-ups & Package slabs as per qualification & experience criteria SIAM TAIWA SALES LTD

Senior Executive, HR Aug 2011 – Aug 2014

• Identified training needs across levels through mapping of skills required for positions and analysis of the existing level of competencies

• Planned human resource requirements in consultation with heads of different functional & operational areas

• Approached the best job portal proposal & finalizing the same

• Ensured prompt resolution of employee grievances to maintain cordial employee relations

• Managed ESI (Employee state Insurance), Provided fund coverage & related compliance

• Insurance Policy Administration

• Ensured prompt resolution of employee grievances to maintain cordial employee relations

• Coordinated in formulation & implementation of increment, incentive & other remuneration policies

• Handled performance appraisal process and established framework for substantiating Performance Appraisal system linked to Reward Management

• Maintaining monthly manpower report, joining and leaving manpower report & calculating attrition percentage of every process monthly

Achievements:

• Rewarded twice as best employees of the company

• Promoted to Sr. Executive-HR from Executive-HR within a short span of only 3 months based on performance evaluation

ENDORASOFT SOLUTIONS

Executive HR Oct 2010 – June 2011

• Maintained Employee attendance and leave log

• Engaged in campus placements for the company

• Drafted and issued offer letter, confirmation and appointment letters for employees

• Obtained Employee Feedback time to time & arranged for Counselling Achievements:

• Honoured with appreciation letter for excellent work performance by the Managing Director of the company EXTRA CURRICULAR ACTIVITIES

• Worked as a volunteer for one NGO for providing basic education on hygiene and cleanness to families and individuals living in slum areas

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