COURTNEY E. HILL

252-***-**** – ac83u2@r.postjobfree.com – Charlotte, NC

https://www.linkedin.com/in/courtney-hill-b04b45139/

RELATIONSHIPS OF TRUST CLINICAL BACKGROUND SERVICE-FOCUSED ADVOCACY

Passion for improving patient quality of life, speed to recovery, and overall well-being.

Natural Leader, Resourceful Problem Solver & Engaging Communicator who leverages hands-on healthcare and wellness experience, a solid work ethic, an authentic concern for people, and business acumen as a foundation for consistent contribution. Self-starter who quickly adapts to new environments, challenges, and responsibilities. Adds value as an individual performer while also elevating the effectiveness of a team setting. Positive, approachable professional who quickly builds relationships of trust across diverse cultures, organizational levels, and functions. Embraces new ideas, values the contributions of others, and effectively gains buy-in.

Relationship Building – Project/Program Management – Process Improvement – Cross-Functional Collaboration

SELECT PROJECTS & ACHIEVEMENTS

•Gained valuable clinical experience across diverse settings by shadowing OT/PT specialists over a 12-week term. Participated in patient therapy sessions, observed treatment protocols, and assisted practitioners to ensure efficient/effective process.

•Supported children’s hospital resource center by conducting research and developing materials (information on support groups, summer camps, screenings/testing, workshops) for families and patients facing the challenges of sickle cell anemia.

•Recognized as a top performer for family-owned service business with high seasonal volumes. Quickly advanced to take on added responsibility for new hire training and opening/closing procedures.

LEADERSHIP, RESEARCH & PROFESSIONAL EXPERIENCE

Diagnostic Sales Consultant, MAKO MEDICAL LABORATORIES, Charlotte, NC July 2018 –

Performed full range of responsibilities. Played integral role as the exclusive sales force in a new territory for a company labeled the fastest growing company in North Carolina three years in a row. Provided account management and support for signed accounts. Built business by gaining an excellent relationship with physicians and key clinicians.

Intern, DJI CONSULTING, Charlotte, NC February 2018 – Present

Selected to support healthcare consultant on a wide range of projects. Participates in client calls regarding process improvements, strategy, sales best practices, and change management; accompanies consultant on speaking engagements.

Special Instruction Provider, 123 GO KIDZ, Morehead City, NC May 2017 – July 2017

Leads community-based intervention therapy programs to enhance cognitive, physical, behavioral, self-help, socio-emotional, and language skills for infants and toddlers with special developmental needs.

Community Skill Builder, AUTISM SOCIETY OF NC, Greenville, NC November 2014 – May 2017

Provided individual social and communication instruction to adolescent on the autism spectrum. Strengthened skills including self-awareness, self-control, responsiveness, and relationship building. Documented all transactions through OnTarget system.

Intern, VIDANT FAMILY RESOURCE CENTER, Greenville, NC Spring 2017

Provided health-related research and resources to families and patients served by the Maynard Children’s Hospital. Created monthly newsletters to communicate information on diagnoses, prevention methods, and available services.

Clinician Shadowing, MOORE ORTHOPEDICS & SPORTS MEDICINE, Morehead City, NC Summer 2016 (25 hours)

Observed OTs/PT during patient visits and examinations to broaden clinical exposure. Assisted practitioners as requested.

Clinician Shadowing, CAROLINA THERAPY SERVICES, Morehead City, NC Summer 2016 (20 hours)

Accompanied contracted traveling pediatric OT to preschools and homes; participated in sensory motor group.

ADDITIONAL EXPERIENCE & MEMBERSHIP/VOLUNTEER CONTRIBUTIONS

Diagnostic Sales Consultant/Account Manager, MAKO MEDICAL LABORATORIES, Charlotte, NC July 2018 – Present

Server, AMOS MOSQUITOS RESTAURANT, Atlantic Beach, NC March 2013 – Present

Member, PRE-OCCUPATIONAL THERAPY CLUB, Greenville, NC August 2015 – May 2017

Volunteer, PITT COUNTY SCHOOLS ADAPTIVE P.E. PROGRAM, Greenville, NC Spring 2015

EDUCATION

B.S., Family & Community Services, East Carolina University, Greenville, NC, 2017