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Quality Assurance Manager/Engineer

Granite Bay, California, United States
April 15, 2019

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K. George Varghese

**** ******** *****, 661-***-****

Granite Bay, California. 95746


A highly effective Engineering, Operations and Performance Excellence Management Professional, who meets challenges skillfully and creates positive impact. An energetic leader with a solid reputation for reducing costs; and improving productivity and efficiency. A creative problem solver with a proven record of success setting strategic direction, executing to plan, optimizing operations, and developing and leading teams to achieve peak performance in fast paced, challenging environments.


Strategic Planning Operations Management

P&L Management Startups/Turnarounds

Data Analytics Customer and Vendor Relationship Employee Engagement, Training and Coaching Quality Assurance and Continuous Improvement

ASQ Six Sigma Green Belt ASQ Manager of Quality/Operational Excellence

ASQ Quality Auditor Auditor - ISO 9001:2015/AS9100D


Quality Assurance Engineer III

October 2017 to Nov 2017

Sierra Nevada Corporation – Folsom, California

Defense and Space Contractor company, with operations in several cities.

Interfaced and conducted conference calls with vendors. Result: Highlighted and found solutions for existing vendor control issues.

Supervised warehouse re-organization. Result: Reduction in clutter and better planned receiving/inspection/tracking of products/spares.

Performed periodic audits. Result: Better lab housekeeping, equipment calibration and tracking, including FOD, ESD, etc. This was to ensure commitment to reduce issues that are in human control.

Listed MRB cabinet equipment. Result: Started tracking and linking MRB cabinet equipment to their related Non-Conformance reports (NCR).

Started to develop vendor strategic relationship from manufacturing to commercializing products.

Inspected return products. Result: Started examining/documenting product issue, reviewed documents for MIL Standards and Customer requirement compliance.

Ensured ISO standards were followed. Result: Started reviewing evidences, processes etc. to follow ISO 9001:2015 standards.

Company Lead – Service Quality & Training

October 2013 to April 2016

Allied Horizontal Wireline Services – Houston, Texas

Advanced from Service Quality Manager through positions of increased responsibility. Led 12 high performing Service Quality/Training team members, supporting Operations in 8 Districts, each with high demanding client base.

Launched a KPI tracking system linked to daily operations work in vertical and horizontal wells. Result: Provided real time information for key personnel, including the leadership team, to monitor and make critical decisions. This was used to monitor trends, initiate and implement actions to close gaps.

Spearheaded Service Quality Blitz. Drove the effort to streamline Customer service delivery process, Operation reliability and effectiveness. Result: Reduced non-productive time, improved customer confidence, increased company operating efficiency to 98% and helped acquire new business.

Developed vendor strategic relationship from manufacturing to commercializing products. Results: Over $2 million in saving and considerable commercial advantage in the market.

Co-authored several field operation and safety manuals. Result: The manuals provided field employees the standard operating procedures to follow and be compliant with the customer’s operational requirements.

Produced several training videos and created learning modules that were posted on the intranet Training website. Facilitated classroom and hands-on training for field employees. Result: Empowered the employees to take charge of their career development.

Oversaw the launch of the Knowledge Management website for employees. Result: Created better communication between the field employees and the Subject Matter Expert. Problems were resolved in a group effort setting.

Technical Manager/Field Service Coordinator

Jan 2000 to September 2013

Halliburton Energy Services – Bakersfield-USA, Thailand, Nigeria, Algeria.

From 1984 to 2013, advanced through positions of increased accountability from Operations Engineer, Training, Safety Coordination, Business Development, Technical and Operation Management. These were in different countries and sometimes undertaking multiple roles.

Tracked and addressed 3 sub product service line employee’s hiring, operations, technical and training issues. Reviewed and approved non-compliant Technical job reports. Oversaw Electronics and Mechanical maintenance team. Result: Increased employee’s accountability.

Monitored KPI trends to identify and fix gaps. Conducted periodic Customer SQ meetings to discuss job issues, solutions and lessons learned to avoid re-occurrence. Result: Continuous small incremental improvements, with average operating efficiency maintained around 98%.

Drove the change effort in Bakersfield to streamline and turn around the Field Operation of Halliburton’s newly acquired fiber optic company, ‘Reservoir Performance Monitoring’. Result: Successfully achieved around 85% of the change target in 2 years.

Maintained cross functional relationship with material procurement, logistics and accounts departments. Was appointed the SOX asset assessor. Result: Audited asset, junked obsolete equipment, inventory control, set preventive maintenance, set MRP etc. in SAP.

Co-invented fiber optic based ‘STIMWATCH’, a pre-Frac service for Halliburton. Result: The process was awarded the Global 2005 Meritorious Engineering Award and created a new revenue stream for Halliburton.

Business account representative, working on acquiring exclusive International Oil Companies (IOC) contract in Algeria. Result: Acquired the first IOC Petronas contract for the Halliburton’s Joint Venture in Hassi Messaoud (Algeria), worth over $10M.

Conducted random local audits and participated as a member of the Houston Corporate Operations Audit Team. Result: Implemented best practices learned during audits in different locations.

Trained, coached and mentored over 50 Engineers and over 100 Operators while working in India, Malaysia, Australia, Papua New Guinea, Algeria, Thailand, Nigeria and the USA, during the Oil and Gas Industry tenure. Result: Experience working with diverse work force and culture. Groomed field employees to mid Management positions. Ensured knowledge was passed on to provide the new employees a higher platform to start and grow from.



University of California, Irvine, California.

Bachelor of Engineering, (Electronics)

Bangalore University, Bangalore, Karnataka, India.


Six Sigma Black Belt

Business Data and Analytics

ASQ Certified Manager of Quality/Operational Excellence (CMQ/OE)

ASQ Certified Quality Auditor (CQA), ASQ Sis Sigma Green Belt (SSGB)

ISO 9001:2015 Internal Auditor, AS9100D Lead Auditor


MS Office, TapRoot Analysis, SAP, SharePoint,

Basic Knowledge with all the following applications -TSQL/DBA, Salesforce App Builder, R for Data Analytics, Python, VBA, C/C++, Core Java, HTML/CSS, Java Script, Minitab, MS Project Management, GD&T, AutoCAD


American Society for Quality (ASQ)

Project Management Institute (PMI)

Automotive Industry Action Group (AIAG)

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