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Director IT

Location:
Auburn, ME
Posted:
April 15, 2019

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Resume:

BRIAN WYZYKOWSKI

*** ***** **** ** • Auburn, Maine 04210

207-***-**** • ac83or@r.postjobfree.com

Innovative IT leader with solid successes creating and executing strategic programs, realizing significant cost reductions, improving efficiencies and delivering best-in-class technology systems. A dedicated team leader who demonstrates a commitment to the goals of the organization by ethical, effective decision making, growing a strong team of professionals and delivering technology solutions that reduce process time and bolster revenue.

Information Systems • Telecommunications • Budget Forecasting & Analysis •

Contract Negotiations & Vendor Relations • Leadership, Management • Directing teams of 6 to 40

Cost Reduction & Process Improvement • IT Security, Strategy & Support • Audit Remediation Project Management & Policy Development • Risk Assessment & Management

PROFESSIONAL EXPERIENCE

Unum Insurance Group, Portland, Maine • 6/2016 to 03/2019

As one of the world’s leading employee benefits providers and a Fortune 500 company, Unum helps protect more than 25 million working people and their families in the event of illness or injury.

Director - IT Delivery (Corporate Applications)

Leader and Business Partner delivering and supporting enterprise wide corporate development and system implementations. Provide leadership, direction and support for enterprise systems and applications including external and internal facing digital web and mobile platforms. Organized, motivated and mentor of agile project teams to achieve the highest level of performance and quality for delivering exceptional business value. Drive value through a strong relationship with business partners, understanding their business vision and objectives and developing and delivering technology solutions that increase revenue and improve process efficiency.

•Drive, manage and support of all Corporate Application Development for a portfolio of over 125 applications, spanning multiple business units, including the enterprise external and internal facing digital web and mobile platforms.

•Accountable for an application portfolio value of $12M.

•Accountable for development and delivery of the Technology and Delivery Roadmap.

•Accountable for project and change management and overall delivery of development solutions to the business utilizing an Agile Scrum Methodology and Lean Six Sigma tools.

•Direct management responsibility of a staff of 16 made up of Software Engineers, UX/UI Architects, Project Managers, Business Analysts, Test Engineers and Scrum Masters spread over 2 teams.

•Mentors, coaches and inspires team members to higher levels of performance, ensuring development plans are focused on enhancing skills and expertise needed within the team.

•Partner closely with leadership across capabilities to translate business strategy and roadmaps into actionable development initiatives that brings value to the business.

Achievement Highlights:

•Delivered a Supply Management development solution to automate the procurement intake, workflow and tracking of vendor contract requisitions. Eliminated manual handling and reduced overall process time by 50%.

•Lead a company acquisition initiative, within a tight timeline, to successfully integrated systems, applications, HR, Procurement, Supply Management and Payroll functions.

•Lead an audit compliance remediation effort to reduce risk exposure for developers access to Workday including implementation of Multi Factor Authentication.

•Leading a cross functional team to transform the internal Digital Intranet Platform from an on-premise Oracle solution to a SharePoint Online environment.

•Delivered a Spend Analysis and Analytics developed tool reducing manual effort by 75%, providing real time consolidation of corporate wide spend reporting and dashboarding.

•Implemented multiple data integration modules between financial vendors and multiple on premise and cloud-based Unum systems in support of General Ledger, 401K processing and claim tracking and compliance.

•Lead a team in the migration of Unum’s General Ledger data processes tracking and reporting from an external vendor partner to Unum’s Workday platform. Cross functional initiative including key partnership with business finance resources. Delivered on time with no business impact.

•Delivered an internally developed cloud-based solution to maintain compliance with UK GDPR regulations.

GreenPages Technology Solutions, Kittery, Maine • 3/2014 to 6/2016

A leading IT services organization, GreenPages offers clients design, integration, implementation and management expertise across the world’s leading technologies.

Director, Information Technology

As IT Director, I am accountable for the strategic direction of IT infrastructure, application development management, end user computing services, support, security and audit compliance and the staff responsible for delivering on these areas.

•Manage and support of all Infrastructure disciplines such as network, datacenter, business continuity, telecommunications, Active Directory, storage, backup, DBA, application development, mobile computing, audio/video communication, and end user support for 7 corporate locations.

•Accountable for internal and external audit compliance including maintaining SOC1 and SOC2 certification.

•Develop and manage $8M+ IT capital and SG&A budgets.

•Direct 2 IT Managers, 2 System engineers and 2 application developers.

•Coordinate and oversee third party service provider resources.

•Develop technology roadmap to meet current and future business requirements while maintaining a competitive advantage within the marketplace.

•Drive application development and execute strategic enterprise software solutions, utilizing SDLC, Agile, Scrum and Lean Six Sigma methodologies.

•Direct and implement both Cloud, mobile and traditional on-premise solutions to provide on demand access to all business systems.

•Drive strategic development and management of corporate wide area data and telecommunications network, collaboration tools and end user systems.

•Establish metrics for network and key application performance, as well as measurement of service to internal and external customers.

•Negotiate SLA contractual agreements and measure performance of 3rd party Managed Services organizations.

Achievement Highlights:

•Improved business continuity and security through re-engineering the corporate Wide Area Network to incorporate redundancies for voice and data communications.

•Architected and deployed an overall Network Security platform designed to identify and block external and internal threats to corporate assets and data.

•Realized a 40% savings in mobile telecommunications spending through vendor renegotiation and restructuring of a corporate wide mobile communications agreement.

•Enhanced organization data and file collaboration abilities by implementing a Microsoft SharePoint solution.

•Led delivery of an enterprise software solution that reduced the overall effort for customer invoice processing by 50%. Delivered project on time without project overrun.

•Improved end user experience and performance by deploying a Citrix XenApp Virtual Desktop environment.

•Reduced company travel costs by 30% through the deployment of a corporate wide collaboration tools and conferencing solution utilizing WebEx Cloud Conferencing Platform.

•Implemented hybrid public cloud technology including O365, MS Azure and Amazon Web Services.

•Designed and implemented a program for achieving and maintaining SOC2 accreditation.

SAPPI Fine Paper North America, South Portland, Maine • 12/2000 to 3/2014

Global leader in dissolving wood pulp, paper pulp, and paper-based solutions to direct and indirect customer base across more than 100 countries.

Manager, IT Systems and Operations • 10/2010 to 3/2014

Direct daily Supply Chain activities for 40 personnel and third-party service providers leading process improvements across operational and financial forecasting, inventory management, transportation planning, and supporting technology systems handling transportation management for four manufacturing facilities, three Regional Distribution Centers, and four cross dock facilities.

•Develop and manage transportation and warehousing systems operations driving optimized client services, while reducing cost and complexity.

•Perform financial forecasts, develop and manage $120M expense and $2M capital budgets.

•Applied my Lean Six Sigma, Black Belt certification for executing business strategies while leading cross functional teams. Employing best practices and system control mechanisms to bolstering project milestones and budget achievement.

•Deliver coaching and professional skill enhancement to IT and HR department Green Belts.

•Negotiate vendor and third-party service provider contracts and fees, collaborate with external customers developing cost effective and customer compliant delivery programs, and optimize uptime for technology systems supporting Supply Chain business unit including freight transportation, vendor payment, inventory tracking, and financial reporting.

Achievement Highlights:

•Reduced Distribution Services costs by 15% leading cross-functional, project consolidating service providers and technology systems supporting Regional Distribution Center environment.

•Facilitated $5M annual revenue increase by leading transformation of Customer Service Business Unit into an Insides Sales organization utilizing Lean Six Sigma methodology and tools.

•Boosted key account business 10% by leading a customer collaboration initiative that reduced working capital inventory for customer orders by 80% and enhancing Just-in-Time planning and manufacturing.

•Enhanced organization and accuracy of operations while uniquely positioning company in market, through successful implementation of electronic EDI messaging from transportation partners providing shipment status for 85% of all shipments.

Corporate Information Security Officer • 10/2007 to 10/2010

An additional role to my Regional IT Manager position, responsible for security policy and enforcement for systems, network, end user devices and physical site security. Accountable for developing and executing mitigation plans in response to internal and external audits and ensuring full compliance with Sarbanes-Oxley regulations. Directed protection of data and information systems from unauthorized access, use, disclosure, disruption, modification, or destruction bolstering confidentiality, integrity, and availability.

Achievement Highlights:

•Achieved consistent excellent Sarbanes Oxley audit results by implementing and enforcing controls including implementing internal and external audit resulting in zero material control deficiencies found throughout tenure.

•Lead a global initiative in the development, testing, and implementation of cost-effective global/enterprise-wide disaster recovery plan supporting readiness for catastrophic event.

•Lead a cross functional team in developing compliance processes to meet the Massachusetts Privacy Regulation 201 CMR.

Regional IT Manager • 12/2000 to 10/2010

Led strategic direction for IT infrastructure coordinating internal staff and third party service provider resources across three continents. Developed technology roadmap ensuring network anticipation of future business requirements maintaining competitive advantage within marketplace. Accountable for all Infrastructure disciplines such as LAN/WAN network, data center, telecommunications, Windows, Unix, storage, backup, DBA, service center, desktop support, mobile computing, and audio/video communication. Driving business delivery utilizing an Agile Scrum/Kanban methodology.

•Directed 20 Network Engineers, Telecom Engineers, a Desktop Support Analyst, Financial Analyst, Server Engineers, Help Desk Analysts, End User Supervisor, and Data Center Operations Supervisors and 3rd party providers managing 3000 square foot data center consisting of 300 servers, and Corporate Hub for data communications and Telecommunications supporting 3000 end users.

•Established metrics for network performance and effective service to internal customers, forecasted and maintained $2M IT capital and $4M SG&A budgets.

•Fostered and leveraged strategic partnerships promoting innovation and shared problem solving for emerging network issues.

•Designed and launched network and telecom infrastructure, creating a Network Business continuity plan and Network Disaster recovery plan.

Achievement Highlights:

•Delivered $2.5M annual network cost reduction with zero reduction in service level by leveraging overall global spend reducing cost by initiating a global data network communication RFP.

•Lead the integration of the IT infrastructure, telecommunications and collaboration systems of an acquired manufacturing company of over 800 employees.

•Lead a cross functional team in the migration of a on premise SAP environment to a shared hosted platform utilized by the global enterprise.

•Delivered a 25% reduction in operating costs by successfully relocating the Corporate Data Center and consolidation of multiple offices. Responsible for facility lease negotiation, office and data center design, construction as well as the migration of the North American Regional data network hub, server and telecommunications environment plus an office staff 220, all accomplished within a six-month timeframe.

Director, IT • O’Sullivan Communications Company • West Caldwell, NJ

Sr. Manager, IT • Metropolitan Opera • New York, NY

Sr. Manager, IT Financial Operations • American Express Company • New York, NY

Director, IT • NJ American Water Company • Short Hills NJ

EDUCATION Bachelor of Art in Communication, Minor in Computer Science

Seton Hall University – South Orange, New Jersey

CERTIFICATIONS

Six Sigma Black Belt • ASTL Certification in Transportation Logistics

Certified Supply Chain Professional

TECHNICAL SKILLS

Workday • ServiceNow • Citrix XenApp/XenDesktop v7.7 • VMware ESXi • vSphere • vCenter •

VMware Horizon View • Virtual SAN • NSX • EMC Storage -Symmetrix • Equalogic • Cisco UCS •

Netscaler • Hyperconvergence • CMaaS • Software Defined Data Center • MPLS • TCP/IP Cisco IP

Routing • BGP • OSPF • EIGRP • Spanning Tree Protocol • Multicasting • DNS • DHCP • UNIX • AIX •

AS400 • Autotask • Jira • Minitab • Windows Server v2012R2 • MS Exchange v2010/2013 • MS Office

Suite • MS Power BI • MS Dynamics • Microsoft Windows v7/8/10 • SharePoint 2013 • SharePoint

Online • Wordpress • NGINX • Drupal • Varnish • Sophos Antivirus • Simplivity • Veeam • AWS •

Microsoft O365 • Microsoft Azure • MacOS • FileMaker • SAP • SAP Business Objects • SQL• Cognos

• Project Management • Lean Six Sigma • Agile/Scrum • Cisco LAN / WAN • IEEE • IEEE 802.3 /

802.xx • Cisco ASA • Cisco Catalyst switches • VPN • Cisco Aironet • Cisco Meraki Cloud Managed

Platform • Cisco Call Manager v8.5 • Cisco Unity Connection • Cisco Contact Center v9 • Avaya

Communication Manager



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