Administrative Assistant Customer Service
Resume:
Dear Manager:
I am very interested in obtaining a position with your organization. Enclosed please find my resume for your review for the Administrative Assistant position.
You will find most of the necessary background information contained in my resume. However, I would like to mention that I am available for immediate employment. I am also exploring the job market to obtain a position with a firm that will appreciate my skills and willingness to work eagerly with other people. I can definitely offer longevity.
I thrive on challenge and feel that my skills and experience are easily transferable. I am self – motivated and can work independently to get the job done efficiently in the least possible time.
I would like the opportunity to discuss with you how we could mutually benefit one another. You can contact me at
859-***-****. I look forward to hearing from you.
Sincerely,
Sherril Lewis
Sherril Lewis
585 Southpoint Drive
Lexington, KY 40515
**.****@*******.***
OBJECTIVE: TO OBTAIN A ADMINISTRATIVE ASSISTANT POSITION WITH A COMPANY THAT PROVIDES OPPORTUNITIES FOR ADVANCEMENT.
QUALIFICATIONS:
Keyboarding (65wpm) Ten Key Calculations Records Management
Multi-line Phone System Microsoft Word Fax machine
Business Communications Reprographics Windows 2000&2007
Excel Quickbooks Payroll ADP/Paycor
Customer Service AP/AR Scanner/Copier
File Management Internet Management Supervisor
Cashiering Microsoft Office/Outlook Collections
Data Entry Accounting/Bookkeeping Adobe Acrobat
EDUCATION:
COMPUTRAIN –DATA ENTRY (1990)
UNIVERSITY OF KENTUCKY (1985-1989 Bachelor's Degree)
LE CORDON BLEU CULINARY ARTS (1993-1995)
EXPERIENCE:
ADMINISTRATIVE ASSISTANT/RECEPTIONIST- CREATIVE VENTURES 06/11 -Present
Lexington, KY
Assisted the Director with executing and composing letters, processing of enrollment contracts.
Assisted the director with employee payroll.
Running checks and matching them to invoices.
Scanning of all documents and contracts into database.
Conducted panel interviews for potential employee candidates.
Assisted with employee payroll, time and attendance tracking.
Preparation of new hire employee packets and orientation and benefits.
Administered and reviewed drug test, background checks.
Processing of employee insurance forms and verification of enrollment.
Processing bills and invoices in a timely manner.
Managed Directors appointments and calendars.
Maintained all employee I-9 forms.
Scheduled all staff meetings and kept track of minutes for correspondence to be expedited to staff.
Responsible for processing invoices and payments to vendors in a timely manner.
Recruitment of new employees.
Receptionist, answering multi- line phone, taking messages for the Director and staff. and greeting clients.
HR ADMINISTRATIVE ASSISTANT/CUSTOMER SERVICE SUPERVISOR– WINCORP 1/92-05/11 Marietta, GA
Supported the Vice President of HR and HR Manager with executing and composing letters, processing of contracts, invoices reports, memos, financial reports and other documents.
Scanning of documents and contracts into database.
Supervised and recruited temporary customer service employees for the inbound/outbound call center.
Scheduling of testing examinations and conducting interviews for hiring of all temporary employees.
Confidentiality matters/Employee recruiting advertisements in various media outlets.
Assisted accounting department with school billings and AP/AR with processing payments in a timely manner of vendor invoices and expense vouchers/collections.
Running checks and matching checks to invoices.
Payroll Clerk, managed employee payroll, time and attendance tracking.
Customer Service, collections, cash collections, check and credit card reconciliations and managing customer accounts.
Preparation of new hire employee packet, assisted with new hire employee orientations and benefits.
Processing and reviewing drug test and background checks.
Processing of employee insurance forms and verifications.
Managed all upper management appointments and calendars.
Maintained all employee I-9 forms.
Maintained schedule of all employee performance appraisals and employee files.
Scheduling of all company meetings, documented recordings and drafting of all board and executive committee minutes and ordering food for all company meetings, food preparation.
Preparation of agendas for all board of trustees members and staff meetings.
Processing sending/receiving faxes and mail/packages on a daily basis.
Arranged all company travels, accommodations for upper management and staff.
Event planning of all corporate events and functions.
Purchasing of all company supplies and inventory control.
Collect data and respond to print /copy issues by contacting service providers using pc applications.
Scanning of documents.
Recruitment of new employees.
Receptionist, answering and directing multi-line phone calls to appropriate staff.
ADMINISTRATIVE ASSISTANT/EVENT PLANNER - BLUEGRASS ARMY DEPOT 01/89-12/91
Avon, KY
Executed the ordering of all food and beverage items for the Thoroughbred Club.
Food preparation.
Event Planning of all company events and functions.
Maintained inventory and inventory control in database.
Arranged all repairs and updates for all company business machines.
Ordering of all company supplies.
Prepared monthly and quarterly reports.
Processing sending/receiving faxes.
Cashiering.
Customer Service.
Receptionist, answering and directing multi-line phone calls.
ADMINISTRATIVE ASSISTANT/RECEPTIONIST - IBM 03/84 -12/88
Lexington, KY
Managed the day to day operations of the reprographics department.
Maintained departmental records of all materials and copies of documents for each department.
Binding of books and documents.
Collect data and respond to print/copy equipment issues by contacting service providers using pc applications.
Prepared all monthly and quarterly reports.
Processing of mail/packages for shipping, distribution and maintaining report logs.
Scanning of documents.
Customer Service.
Managing and directing all incoming phones calls on multi-line phone system.
Ordering of all company supplies and inventory control.
Creative Ventures
Sylvia Duncan – Director
Wincorp, Inc
Iman Williams-HR Manager
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