Neesha Agarwal
******.****@*****.***
Summary
Currently working as QA Test Analyst since January’2019
* ****** ** ************ ******** in the Software testing processes.
3+ years of software development experience in various phases of a SDLC (software development life cycle).
Worked as a volunteer Teacher Assistant for 2 years in coordinating the class activities, providing instructional and recreational support to children.
Working closely with developers, business analyst, business stakeholders, testers and act as an integral part of the software development team using Waterfall and Agile Methodologies.
Working knowledge of SDLC(Software Development Life Cycle) and STLC(Software Testing Life Cycle) process.
Excellent experience in Software Quality Assurance (QA Testing) with strong interpersonal and teamwork skills.
Proficient knowledge in Software Manual Testing and well versed with analyzing Requirements, System Specifications, Use Cases and Technical specifications.
Working on defining and preparation of RTM, Test scenarios, writing different kinds of Test cases based on Users Stories and product's design description to meet the business requirements and technical specifications and executing the same.
Tested Webservices /XML / SOAP and RESTFul services using SoapUI tool.
Participating in Reviews, Defect Tracking and Reporting using various tools like Quality Center(QC), JIRA and preparing Status Report .
Experience in writing Test Plan, Test Cases for Web and Client/Server applications.
Experience working in an Agile environment.
Well versed with software Defect Life Cycle.
Experience in Black Box testing such as GUI Testing, Regression Testing, Data Driven Testing, Functional Testing, Database Testing and User Acceptance Testing.
Hands on experience in implementing QA methodologies based on Quality Standards like ISO, CMMi levels.
Familiarized with recording and replaying the automation testing scripts using UFT 11.50.
Hands on experience in
oDiversified domain application development including Telecom, Realty, Inventory Control, HealthCare, and Information System for web-based applications.
oIntegrated Development Environments (IDE’s) and tools like Eclipse and NetBeans.
Working knowledge of
oDatabase concepts, extensively wrote and executed finely tuned SQL queries, Joins to perform the back-end testing in the driver information with database servers like Oracle, SQL Server and MySQL.
oVersionOne for tracking Test Cases, Stories, Tasks and test effort while working on a project.
oWindows, Web and Client/Server application testing tools like HP tools LoadRunner, Unified Functional Testing (UFT), Quality Center(QC).
oInstalling and setup various tools on VMware player.
Good at bug-reporting and bug-tracking using Test Management tools like Quality Center, Bugzilla, VersionOne and Jira.
Skilled in handling multiple tasks, meeting deadlines, coordinating project schedules, meeting with clients and addressing their concerns.
Excellent written and verbal communication skills and co-ordination with the BA, development and testing teams.
Proven ability to contribute significantly to projects independently as well as in a team environment.
Solid analytical and dynamic troubleshooting skills.
Ability to interact with developers and product analysts regarding testing status and maintain detailed QA documentation.
Committed, result oriented and ability to learn quickly and to correctly apply new tools and technologies.
Education
MBA in IT from Symbiosis Center for Distance Learning, Pune(India) in Feb’13.
Bachelor of Technology from Kurukshetra University, Haryana(India) in May’05.
Diploma in Computer Science from State Board of Technical Education, Haryana(India) in Jul’02.
Technical Skills
Operating Systems
Windows XP/7/8/10, UNIX, Linux, Ubuntu
Testing Tools
HP QC 10.00, UFT 11.5, VersionOne Team Edition v.19.0.1.34, JIRA, SOAP UI5.5.0,
Web Servers
Apache Tomcat 6.0
RDBMS
MySQL, PL/SQL, Oracle
IDE/Modelling Tools
Eclipse, NetBeans
Language/Technologies
Java, J2EE, HTML, SQL
Project Experience
North American Med Tech Group (NAMDTG) - Atlanta, GA Jan’19 – Till Date
(QA Test Analyst)
Key Result Areas:
Reviewing the Requirement Specification and test plan documents for the project.
Creating Test Cases, Test Data and executing the same.
Performed Manual Testing, Regression Testing, Webservices and Database Testing .
Ensuring that the application is tested thoroughly, report the defects and get them fixed to deliver the bug free application to the production environment.
Manage My Patient (MMP) - Atlanta, GA
Mange My Patient (MMP ) is a web-based application developed for Doctor’s Office to manage the patient portal, insurance claim etc.
Responsibilities
In Agile environment, attended daily standup meetings, reviewed user stories.
Designed and developed Test plan based on BRD and User Stories.
Developed and Executed Test Cases in VersionOne Tool.
Tested all modules – Patient Management, Doctor, Admin and Insurance Claims.
Validated the connection and data between Admin web services and Insurance claims web services.
Written and executed SQL queries and Joins, Group By clause, having clause etc. to validate the data.
Reported and tracked the defects using JIRA tool.
Developed and executed test cases for RESTFUL services using SoapUI tool.
Created Test Data for QA and UAT.
Involved in Smoke Testing, Regression Testing and User Acceptance Testing.
Prepared daily/weekly status reports on Test case execution, defects, RTM etc.
Involved in planning the test execution activities, defect reporting and analyzing test metrics.
Followed Agile/Scrum Methodologies for all the project activities.
Environment: JAVA, PHP, Apache Tomcat, Dream Viewer, Java Script, HTML, SoapUI, SQL, Version One, JIRA, XML, Web Services.
Wipro Infotech, Bangalore, India Nov’06 – May’08
(Software Engineer)
Key Result Areas:
Understanding the overall business strategy and requirements for the company and for specific departments.
Identifying business challenges and opportunities for improvement and provide recommendations for solutions.
Ensuring that development projects meet business requirements and goals, fulfill end-user requirements and identify and resolve system issues.
IGRS- Application Development
The IGRS application is a “Department of Registration and Stamps (DRS)”, government owned & operated business application to carry out integrated computerization of Registration and Stamps department activities for a given state in India. This online web portal brought DRS operations under a unified electronic process & provided the facilities such as Online Registration, Property Valuation, Guideline Preparation, Slot Booking, e-Stamp etc.
Responsibilities
Involved in Requirement gathering, prototype designing for the project, requirement reviewing & rework with the client.
Part of the team in developing Client-Server Application from Design to development
Incorporated Model-View-Controller architecture in the application architecture.
Defined classes, their attribute and methods contained by the packages and subsystems and the relationships between them.
Translated Client server model to layered architecture for scalability and incorporated multi-threaded processing for improved performance.
Created high level and low level design documents and got them reviewed by internal & external team members.
Performed cross Integration with other modules.
Taken care of Exception handling framework. Utilized Log4J for debugging and logging the operations of the application.
Used Eclipse with all the plug-ins for handling Subversion for configuration Management and bug tracking.
Environment: Java, J2EE, Eclipse, MySQL, Hibernate, HTML, Apache Tomcat.
Nokia-Channel Management System (ACM-MIS)
The targeted users of the system are the Nokia Sales and Sales Support Teams and the Sales and Operations staff of the RDS and its branches. This Solution streamlined, automated and reported the primary business transactions and business support processes such as Inventory, Purchase Order, Sales Order, Accounts, Invoicing, Schemes and Rebates. It also handled the secondary business processes such as Accounts Payable, Cash Management, Sales Route Planning, and Supporting Masters.
Responsibilities:
Developed Billing, Dispatching, and Purchasing system for the internal use of the Sales department, in order to produce all reports, keep track of data and archive the database for future use, thereby improving the efficiency.
Worked with the team in developing the project using JSP, Struts, Servlets.
Modified/Upgraded the existing web-application from the legacy technology to the MVC framework using Struts framework and coordinated with the production team to resolve the issues.
Client and server side validations have been done with Validation Framework of Struts1.2.
Extensively used Eclipse for programming & used CVS for version control to maintain the repository to keep track of all the work and the changes made to the existing application.
Integrated relational database including tables, views, functions, and procedures etc.
Efficiently participated in the project go-live phase and awarded a team member for the on-time-delivery award from the client.
Used Log4j for logging and debugging.
Deployed the application using Tomcat server5.5.
Provided production support and incident management for service enhancement
Environment: Java, Struts 1.2, JSP, JavaScript, Eclipse3.2, Oracle 10g, CVS, Log4j and Tomcat Server 5.5
HCL Technologies, Noida, India Aug’ 2005 – May’ 2006
(Software Engineer)
Commercial application for a B2C model
The project is based on B2C model. Main task was to implement the existing store to web-based commercial application. Unified Process Methodology is adopted in the project.
Responsibilities:
Customizing the JSP pages as per the HTML provided by client.
Implementing the Page Layout feature for product and category pages.
Implementing instant calculator feature where user can choose custom sizes, shapes, finishing options and print materials
Creating refresh areas for updating of products on the product configurator based on the custom size.
Responsible for partial architecture, design and development of the system.
Developed a fully functional Reporting Tool to design and generate custom reports in a fraction of time.
Performed maintenance of business related tasks such as system enhancements, bug fixes, user support and training, documentation and system upgrades.
Implemented the GUI screens, which includes Data Entry, Manipulation of Data and Data Retrieval Forms using JSP, Java, HTML and JavaScript.
Participated in the design and development of database schema and Entity-Relationship diagrams of the backend Oracle database tables for the application
Developed complex SQL queries for extracting data from the database.
Actively involved in the system testing.
Responsible for providing support to customers and sales force.
Worked on resolving the UI and functional defects .
Environment: HTML, CSS, JavaScript, Spring, Hibernate, Eclipse