Store Manager Cash Handling
Resume:
HEMANT RATHORE
CHANDIGARH
*******.*******@*****.***
Mobile: 819-***-****, 988-***-****
PERSONAL STATEMENT
To outperform self in every dimension by applying thought every day. I believe that I have gained as much from interacting and working with people as from academics. I aspire to apply my knowledge of modern business flows for effective realization of the system in any environment given the proper training and infrastructure. I look for an opportunity to learn and grow in world class organization with competitive working environment.
SKILLS SUMMARY
Ability to resolve customers issues in first attempt.
Possess strong determination to excel in the task assigned to me combined with an extremely optimistic attitude towards life.
Excellence in coordination within team and cross functions.
Experience to work under tough conditions.
Expert in team handling.
PERSONAL ATTRIBUTES
Team Player
Enthusiastic, Hard Working and Persuasive.
Possesses good Interpersonal Skills.
Hard Working and Result oriented
Dedicated, Confident and Optimistic in approach
Good interpersonal relations and creative attitude
PROFESSIONAL EXPERIENCE
Since Dec 2016 as Store manager with 3M India ltd
Highlights :
Responsible for maintaining and managing customer relation at front end
Proper customer query resolution in terms of company norms services
Responsible generating revenue through sales
Taking care of all stock available in the warehouse
Assigning job duties to all team members
Responsible for maintaining account book
Taking customer feedback on regular basis
Maintain store staff by recruiting, selecting, orienting, and training
Apr 2016 – Dec 2016 as store manager in Airtel
Highlights:
Making maintenance sheet on daily basis
Taking care of attendance of employees
Responsible for activation and de-activation of customers` number
Responsible for overall working of the store
Oct 2013 – Apr 2016 as sale manager in Vodafone Essar Ltd
Highlights:
Selling postpaid and prepaid connections
Achieving assigned targets within given time frame
Cross selling of value added services
Stock maintaining and cash handling
Feb 2011 – Sept 2013 as Senior Executive in Serco BPO
Highlights:
Taking Escalation calls & solving customers` queries
Making MIS Reports
Maintaining ACHT
EDUCATIONAL QUALIFICATION
B.A From Guru Nanak Dev University
10+2 from PSEB Board.
Matriculation from PSEB board.
ACHIEVEMENTS
Get awarded for highest sale in pan Punjab in 2013 and 2014(in Vodafone).
Getting well done Certificate from Last 2years every month (in Vodafone).
Got super achiever award (in Vodafone).
Best CSE sale Award in prepaid Punjab (in Vodafone).
Management award in 3m India ltd
PERSONNEL PROFILE
Date of Birth : 01-aug-1989
Father Name : Sh. Hira Anjneya
Gender : Male
Place: Chandigarh. (Hemant Rathore)
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