Giovana Diaz

ac836p@r.postjobfree.com

Summary

Energetic professional gifted at analyzing issues on service calls and finding effective solutions. Courteous and cordial with expertise in building client rapport.

Skills

Quick learner

Positive learning process

Excellent communication

Excellent with kids

Medical terminology knowledge

EKG set up and monitoring

Vital sign monitors

Bilingual in English and Spanish

HIPAA guidelines

Certified in CPR

Experience

November 2010

to

November 2011

Bill Miller Bar-B-Q San Antonio, TX

Food Server

Welcomed guests with personable attitude and smile, offering to bring beverage orders while reviewing menu options.

Vacuumed carpets and swept floors to clear of debris.

Prepared salads, appetizers and cold dishes, portioned desserts and brewed coffee.

Kept eating areas clean and neat by collecting trays, wiping up spills, restocking supplies and removing trash.

Ensured full guest satisfaction at all points during dining experience to promote customer satisfaction and loyal base of business.

August 2013

to

October 2015

Cricket Wireless LLC San Antonio, TX

Sales Representative

Demonstrated products at customer locations, answering questions and redirecting objections to close deals.

Forecasted sales for different accounts and managed inventory to ensure sufficient products at each site.

Developed relationships with customers and presented promotions that increased shelf space, sales and profit.

Educated customers on suitable products and services depending on age, needs.

Built strong, professional relationships through identification of client needs, which increased overall sales and opportunities.

February 2016

to

Current

Texas MedClinic San Antonio, TX

Medical Assistant

Cleaned and disinfected chairs and equipment according to facility policy.

Carefully prepared, reviewed and submitted patient statements.

Assisted patients in preparation for examinations, assessing and recording vital signs.

Conducted patient interviews to gather health history, vital signs and information about current medical issues.

Educated patients about medications, procedures and physician's instructions.

Obtained and recorded patient vital signs; escorted patients to examination rooms and documented medical histories.

Kept facility stocked with necessary supplies, equipment and instruments.

Assisted physicians by preparing patients for procedures, including but not limited to EKGs, phlebotomy, glucose testing and pulmonary function tests.

Performed preliminary physical tests, such as taking blood pressure, weight and temperature, accurately recording results in patient history summary.

Led patients to exam rooms, answered general questions and prepared patients for physician by explaining process.

Experienced in front and back offices, controlling patient flow, collecting payments and assisting in delivery of quality healthcare.

Answered appointment calls.

Education and Training

2013

East Central High School San Antonio, TX

Texas A&M San Antonio

Bachelor of Science: Kinesiology, Pre-Physical Therapy

I'm a current student at Texas A&M, majoring in Kinesiology Pre-Physical Therapy.

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