Sales Administrative Assistant

ANITA EGYIR

# *** ********* **. **.

Phone: +587*******

Calgary, Alberta, T2A 7P2

Email: *************@*****.***

PROFILE

A vibrant and organized individual with over 4 years of experience in providing quality and unparalleled customer care services, maintaining client's relationship, providing essential advice and immediate solutions to the clients on financial needs. Quick at developing rapport and engaging clients, strong ability to spot opportunity, converting to sales or making quality referrals whenever possible. Strong ability to work with diverse set of people (physically challenged people inclusive), patient, always ready to help and a strong team player.

SKILLS

Quality customer-centric experience, providing quick and prompt response to clients’ needs

Sales Skills, ability to spot opportunity and quickly close sales, experience offering products and services

Cash handling experience

Strong communication skills

Ability to work effectively as a team member

Experience in the use of Microsoft Office

Experience in conducting Client’s activities and managing Client’s surveys.

Enthusiastic and active team member with extensive experience playing an active role in multidisciplinary teams, as well as having a great deal of experience working independently under numerous time constraints

Excellent presentation, team work, verbal and written communication skills used daily in identifying and providing relevant assistance to the clients.

Highly organized, flexible and innovative with a strong ability to adapt to dynamic environments with multiple and changing deadlines.

Exudes professionalism and integrity in dealing with many levels of management, diversified teams, and clients.

EDUCATION

Bachelor of Science, Banking and Finance July 2012

University College of Management Studies.

PROFESSIONAL EXPERIENCE

Societe-General Bank Gh. Apr.2015 - Jun 2018

Customer Service Representative

Spotting opportunity, making quality referrals to the Sales Teams

Ability to profile clients, identify their financial needs and introduce financials solutions that fit their needs

Ability to identify clients’ needs, goals and objectives; comfortable asking customers about their experience with the Bank

Cross-sell products that enables clients to enjoy some banking offers ultimately reducing their banking fees

Engage in conversation that result into sales, build quick rapport and handle objections

Ability to identify clients’ needs, goals and objectives; comfortable asking customers about their experience

Cash Handling and transactions processing for clients

Preparation of Cashier checks and handling foreign cash transactions

Produce Buying Company Ltd. Aug 2013- Mar. 2015.

Client Support Staff

Ø Perform Clerical duties and keep clients data base

Ø Analyse clients data and keep client records

Ø Implement changes in policies and programs of the faculty

Ø Coordinating clients activities and program data

Ø Partner with the finance team to determined and established a comprehensive financial plan and budget for the Unit.

Ø Provided analysis and recommendations on client’s profile to enhance the objective of the program

Racho School Complex.

Kumasi, Ghana Feb. 2012 – July. 2013

Administrative Assistant

Ø Perform clerical work

Ø Keep Students’ data base

Ø Analyze overall School performance viz-a-viz with other Schools in the city.

Ø Help in implementing programs and policies if the government to enhance student performance

Ø Interact weekly with finance department of budget implementation

Ø Keep files and summaries important activities for the School Management.

VOLUNTEER EXPERIENCE

NATIONAL YOUTH SERVICE

Aug 2013- Aug 2014

Accra, Ghana

Ø Carry out environmental sanitations

Ø Engage in community based teaching services

AWARDS AND ACHIEVEMENTS

Award of Excellence, Accra Ghana.

REFERENCES

To be provided on request

Contact this candidate