Loghman (Kevin) Aghaei
*** * ******** **, *** ***0, Chicago, IL 60605
Phone: 312-***-****
Email: ******.******@*****.***
Education
Master of Business Administration (Finance) May 2020 Southern Illinois University, Edwardsville, IL
B.Sc. in Industrial Management July 2010
University of Tehran, Tehran, Iran
Skills
Professional Skills:
• Interpersonal skills
• Meticulous work approach
• Quick decision-making ability
• Training and development
• Collaborative team player
• Leadership and coaching
• Extremely strong organizational skills
• Communication knowledge
• Negotiation skills
• Inventory control
• Business Planning
• Budgeting
• Computer Software: Microsoft Office Suite, Web Browsing, Kronos Payroll system, VAW (Fleet Control Software), ARPD (Revenue System), HLES& DASH Software
• Languages: English (Advance), Farsi (Native), Kurdish (Native), Turkish (Advance) Work Experience
Branch Manager February 2018-Present
Hertz System Inc., Chicago, IL
• Coordinates daily operations of the office, maintaining awareness of deadlines and planning work projects in accordance with overall objectives
• Provide financial reports and interpret financial information to managerial staff while recommending further courses of action
• Analyze costs, pricing, variable contributions, sales results and the company’s actual performance compared to the business plans
• Host sales meetings or events to promote the company and branch location
• Continue to increase the market penetration of the branch and increase revenue
• Actively participate in the training, coaching, and mentoring of the Management Trainees, Managers and Sales and Service Associates.
• Maintain and update HR files for each unit employee and maintain confidentiality
• Complete performance reviews on Management Trainees, Managers and Sales and Service Associates and hold a meeting with the individual to discuss strengths and weakness
• Maintain a high level of customer service such that the Net Promoter Score for the store is at or above the location's goal.
Assistant Manager July2015- January 2018
Lockwood Restaurant, Palmer House Hotel by Hilton, Chicago, IL
• Assisted the General Manager in his day to day operations.
• Assigned duties to HOD's and observed performance to ensure adherence to hotel policies and established operating procedures.
• Produced and balanced daily and weekly sales reports to assess and coordinate staff, while subsequently improving organizational profit.
• Received and resolved or assisted the General Manager in resolving guest complaints and service recovery process.
• Responded to audits to ensure continual improvement is achieved.
• Monitored maintenance progress and FF&E (Furniture, Furnishings, and Equipment) conditions and provide status report to General Manager.
• Built owner loyalty through proactive communication, setting and managing expectations and delivering solid business results.
• Ensured effective, timely and accurate communications flow with regards to hotel policies and procedures.
• All Other duties as assigned by the General Manager or Management. International Sales Manager May 2013- March 2015
Korkmaz Inox Inc., Sivas, Turkey
• Developed business plan and strategy for multiple product line markets that ensures attainment of company international sales goals and profitability.
• Prepared action plans by individuals as well as by team for effective search for international sales leads and prospects.
• Initiated and coordinated development of action plans to penetrate international markets.
• Provided timely, accurate, competitive pricing on all completed prospect applications submitted for pricing and approval, while striving to maintain maximum profit margins.
• Maintained accurate records of all international pricings, sales and activity reports and controlled
• expenses to meet budget guidelines.
• Created and conducted proposal presentations to dealers, customers, and internal staff.
• Insured that all international sales personnel meet or exceed all activity standards for prospecting calls, appointments, presentations, proposals and closes.
• Maintained contact with all customers in the international market area to ensure high levels of
• customer satisfaction.
• Supported global agents with technical, project and marketing information.
• Worked closely with the Project, Design, Marketing and Production teams to ensure customer requirements were met on a timely basis.
• Leaded and Coordinated all international shipping, distribution and delivery with Supply Chain group