Christy Binu

: 647-***-****

: Christy**.joy @gmail.com

IT/Data Analyst

Automation and Testing

PROFILE SUMMARY

Creative, innovative & results driven technology leader with more than 4 years of experience in the arena of:

Change & Release Management Upgrade & Integration Software Development/Maintenance

Client Relationship Management Automation and Testing Data Analysis & Reporting

IT Engineer with experience in installation, upgradation, configuration, integration & administration

Steering the successful rollout of projects with the accountability of setting timelines, analyzing requirements, prioritizing tasks, identifying dependencies and evaluating risks & issues.

Self-motivated with expertise in driving product vision & solution road mapping across various assignments; designing technical specifications, keeping in view the functional specifications provided by the clients

Distinction of working closely with the business for defining the process & enhancements needed for the business systems; strong experience in consulting & customer relation management while ensuring effective communication & change management

Diligent & self motivated technical professional with the distinction of working in a multi-cultural environment and executing projects.

Automation and Testing projects for critical and confidential client deliverables in Law firm.

Handling end to end support and maintenance of tools and reports.

Worked on Payroll processing and Admin related activities.

SKILL SET

Technical

Well versed with:

oBloodhound Application and Cyber query Reporting tool

oExcellent knowledge of Excel,Visio,Powerpoint

oSQL, PL/SQL

oExperience in HRMS ResourceLink and BTO

oWorked with automation tools like GUI,Web Application, Selenium, Quality Center

oWorked on SAP BI module

oPen testing tools like Qualys.

oKnowledge in JIRA,Sharepoint,ITIL,Servicenow

ORGANIZATIONAL EXPERIENCE

Feb’17 – Dec31st 2018 with Dobberstein Law Firm, Wisconsin, USA as IT Engineer/Data Analyst

Recent Project:

Period: Jan’17 – Dec’18

Client: Confidential Clients (multiple)

Technologies: Bloodhound, Cyber Query, Quality Center, Qualys (Pen testing)

Role: Project Engineer

Description: Working in the IT Department of a Law firm involves dedication where data is preserved, developed for enhancements and automated. Queries are generated for Leadership to understand the impact on any given client and reports are generated on a weekly basis.

Responsibilities:

SME for Bloodhound Automation and Ad hoc reporting tool Cyber query

Execute ad-hoc reports for management to decide critical business decisions that will improve the efficiency of the company

Managing project management activities including planning, effort, design, scope, estimation, resource coordination and delivery, as per specified timeframes for new clients.

Convert data into actionable insights by predicting and modelling future outcomes(ETL)

Downloaded data from FTP site, integrate data to a database and extract data for analysis.

Built and maintained SQL scripts, indexes, and complex queries for data analysis and extraction for varies projects.

Wrote and executed SQL queries in CYBERQUERY to provide custom reports for clients.

Good Knowledge of applications under test Handling Day to Day activities of executing Test scripts and Test data preparation

Implementing SDLC activities such as development, testing, implementation, warranty and support activities

Edit, customize scripts, testing and upload them for processing.

Knowledge and experience in QA and software testing methodologies, processes and knowledge in Selenium testing tool.

Fort iGATE Firewall policy related activities, group management policies, detection alerts.

Responsible for virtual environment set up and maintenance.

Knowledge and experience in QA and software testing methodologies, knowledge in Selenium testing tool.

Understanding Test Requirements and analyzing the Application under Test (AUT).

Generating Test Cases (Test Scripts) using Selenium Element locators and WebDriver API Commands.

Creating Test Cases (Test Scripts) using Selenium Web driver.

Parameterization, Synchronization and define Test results along with analyzing the test results.

Defect Reporting and Tracking using any Defect Management Tool.

Modifying Tests and performing Regression Testing.

Documents test results to support the efficient resolution of problems and to capture defect data.

Provides reports and feedback to end users and Business users.

Noteworthy Accomplishments:

Distinction of upgrading the contract software in Bloodhound and customized it according to new requirements of the clients.

Received several laurels & appreciations for the hard work and effort shown in meeting the project deadlines within the time constraint for consistent success of the organization

Nov’16 - Jan’17 with Wheaton Franciscan Healthcare, Wisconsin, USA as Inventory Specialist

Responsibilities:

Compiling and maintaining records of value, type and quantity of company's supplies, updating details into their management system.

Coordinating the inflow and outflow of inventory.

Working with excel sheets and reporting of data in their inbuilt software system.

Specialized in Healthcare domain for inventory related activities

Noteworthy Accomplishment:

Successfully manage the team with customers from different domains – Healthcare, Retail

Jan’14 - April’15 with Daniel Associates (Remote), Bangalore, India as Associate

Responsibilities:

Handling incoming sales calls and scheduling appointments for outside sales professionals.

Customer service activities and Vendor management for inventory.

Procurement of goods and supply chain logistics and data entry.

Assisted in setting up meetings for clients and management.

Mobile updates for invoice collection

Uploading data into SharePoint and scheduling follow up meetings.

Organizing outlook and invites

Managing logistics within the company, printers and handling client relationship

Feb’13 - Oct’13 with SM Net Serve Technologies, Bangalore, India as Process Associate/ Analyst

Responsibilities:

A thorough understanding of the Software Development Life Cycle. Experience in the development of Client-Server and Web-Based Applications.

Skilled at reviewing test cases making sure they are in accordance with requirements, and assist the overall testing process by activities such as Change and Defect Management and conducting User Acceptance Testing.

Strong understanding of various SDLC methodologies such as RUP, Waterfall and Agile with hands on experience in all of them.

Prepared documents for data entry, verified, updated and corrected source documents

Entered data into designated database and forms

Excellent communication skills and adept at facilitating walkthrough and training sessions.

Worked on invoices, tax payments and its calculation entry into an internally developed invoice management tool including examining data files, forms, reports and operational needs of customers.

Documented various documents including the Business Requirements Document and the Use Case Specification Documents

Gathered business requirements through sessions and analysis by interviewing users and Subject Matter Experts (SME).

Supported BTO tools for internal team and provided client relationship building through calls, emails and chats.

Ensured process adherence based on ITIL process.

Imported data using JavaScript and built plug-in to import data from Microsoft Excel. Wrote scripts for importing data into BTO tools using Java.

Implemented BTO tools (installed and configured), integrated with 3rd party tools and upgraded when required.

Performed MS SQL DB configurations with BTO tools.

Created process documents, HLD and LLD (functional), process workflows using MS Office Suite of products.

Validated and report generation for all transactions.

Verified and approved invoices for payment using BTO (internal software).

Noteworthy Accomplishment:

Awarded best associate for the quarter.

Was the few of the many associates to handle multiple domain customer base.

Worked on variety of tools sets and was a bridge between the development team and testing team

Oct’12 - March’13 with Nexus Info (Remote), Bangalore, India as Software Developer

Responsibilities:

Developed a college management system with modules and forms.

Roles included college management system login (admin, student, and employee).

Created the following forms: student registration, fee form, id form, detail form, salary form, courses form.

Managed the college management system report (student, employee, course detail, fee detail).

Ensured database connectivity with MS SQL server.

Tested and validated the applications.

Worked on manual testing, QTP (automation) and Quality Center.

Performed the life cycle development for college management system.

Generated reports documents.

Apr’12 - Dec’12 with Northgate Arinso Pvt. Ltd., Kochi, India, as Process Associate/Analyst

Responsibilities:

SAP ID Creations, credentials, user role addition in BI Module

Support in all issues related to SAP

Export and manipulate data using SQL or Excel VLOOKUP's to produce sales reports including basic statistical analyses on a daily, monthly quarterly or annual basis for Account team

Generate and maintain employee payroll as well as benefits information in the payroll system.

Monitor the health of the network infrastructure and reports on KPIs

Manage HR activities, salary processing based on the leaves taken and calculating the monthly payroll using Resource Link tool

Automation of payroll processing using internal tool. This solution recognizes how different people often require a different user experience to get their job done effectively.

Uploading data into SharePoint and managing, checking the overall server health and functionality

Monitoring SharePoint disk space usage through the built-in SharePoint reports for each site collection

Managing SharePoint permissions Analyzing and reporting upon SharePoint usage and activity

Moving/copying sites Supporting network load balancing needs and ensuring its correct operation (NLB)

Regular review of the events and messages reported in Event Viewer and Performance Monitor Regular review, clean-up, management and configuration of SharePoint accounts and sites.

ACADEMIC QUALIFICATIONS

2011 B. Tech. (Information Technology) from Calicut University, India

PROFESSIONAL ENHANCEMENTS

Certified in Microsoft .NET technology from NIIT, Aluva, India

Certified in Manual testing, SQL, QTP and Quality Center from Q Spiders Testing Institute, Bangalore, India

PERSONAL DETAILS

Date of Birth: 12th June 1989

Languages Known: English, Hindi and Malayalam

Canadian Status: Valid Canadian PR

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