Administrative Assistant Customer Service
Resume:
Dear Human Resources:
I am writing in response to Reception position that is posted on the Indeed website. I would be a good fit within your company as I am organized, reliable and flexible.
My job experiences and skills match what you are looking for as a Reception.
18 years of hands-on experience in numerous fields that deal with public and clerical duties
Knowledge of the latest technology in computers and programs
Excellent written and oral communication skills
A passion to learn and to increase my skills
Knowledge of printers and how the function
Mail room experience
Graduated from Robertson College Dec 2018 with Honours in Administration Professional
In process of taking an Accounting course
Well organized and time management skills
You will see from my enclosed resume that I meet all these qualifications and more.
I would very much like to discuss opportunities with the company. To schedule an interview, please call me at 780-***-****. The best time to reach me is between 8 am and 8 pm, but you can leave a voice message at any time, and I will return your call.
Thank you for taking the time to review my resume. I look forward to talking with you.
Sincerely,
Heather Mathison
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PROFILE
An Administrative Professional with 18 years’ experience and education. My involvement in reception and administration has enhanced my ability to multitask and work with accuracy and efficiency. Computer literate, proficient with Microsoft Office and printer functions. Excellent verbal and written English. Excellent organizational skills. An upbeat, friendly, positive attitude.
PROFESSIONAL EXPERIENCE
Administration Onsite Specialist, Central Services March 2013 – Present
Rileys Enterprise Solutions
Accurate document filing, data-entry, photocopying/printing
Set-up clean, tidy, and organized boardrooms for meetings
Professionally and politely answer client inquiries, phone calls
Actively engage with other departments to help when needed
Law Firm Central Services Administration June 2013 -January 2017- Full Time 8 hr./day
Administrative Professional Practicum December 2018
All Weather Windows Ltd.
Confidentially handled and managed employee payroll information
Trusted to work in accounts receivable with data-entry and filing invoices
Correctly entered paid invoices into Syteline accounting system
Mailroom / Printer Specialist November 2010 – March 2013
Ricoh Business Solutions
Answered, directed incoming calls with an upbeat, friendly, positive attitude
Organized incoming mail and correctly delivered to clients
Ordered required supplies for the department
Actively engaged with other departments to help when needed
Rental Agent / Manager August 2002 – September 2010
National Car Rental
Managed corporate rentals and monthly contracts
Coordinated customer vehicle reservations and paperwork
Accurately maintained inventory of vehicles and supplies
Cleaned and organized vehicles upon return
EDUCATION
Accounting Program 2019 - Present
Stratford Career Institute
Related Courses: Accounting Fundamentals, Accounting for Corporations
Administrative Professional Diploma September – December 2018
Robertson College
Related Courses: Admin Office Procedures, Keyboarding
Business Communications, Intro to Human Resources
Administrative Assistant / Secretary Program August 2017 to September 2018
Stratford Career Institute
Related Courses: Responsibilities of Admin Assistants, Managing Incoming/Outgoing Communications, Office Records, Positive Personality Traits Winning Attitudes
PROFESSIONAL AFFILIATIONS
Emergency First Aid Level C
CPR/AED Level A
Customer Service Award
Pro Serve Certificate
COMMUNITY INVOLVEMENT
Volunteered at homeless shelters serving in the soup kitchens
Volunteered at seniors’ home
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