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Administrative Assistant Customer Service

Location:
Edmonton, AB, Canada
Posted:
April 16, 2019

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Resume:

April **, ****

Dear Human Resources:

I am writing in response to Reception position that is posted on the Indeed website. I would be a good fit within your company as I am organized, reliable and flexible.

My job experiences and skills match what you are looking for as a Reception.

18 years of hands-on experience in numerous fields that deal with public and clerical duties

Knowledge of the latest technology in computers and programs

Excellent written and oral communication skills

A passion to learn and to increase my skills

Knowledge of printers and how the function

Mail room experience

Graduated from Robertson College Dec 2018 with Honours in Administration Professional

In process of taking an Accounting course

Well organized and time management skills

You will see from my enclosed resume that I meet all these qualifications and more.

I would very much like to discuss opportunities with the company. To schedule an interview, please call me at 780-***-****. The best time to reach me is between 8 am and 8 pm, but you can leave a voice message at any time, and I will return your call.

Thank you for taking the time to review my resume. I look forward to talking with you.

Sincerely,

Heather Mathison

780-***-****

ac8356@r.postjobfree.com

PROFILE

An Administrative Professional with 18 years’ experience and education. My involvement in reception and administration has enhanced my ability to multitask and work with accuracy and efficiency. Computer literate, proficient with Microsoft Office and printer functions. Excellent verbal and written English. Excellent organizational skills. An upbeat, friendly, positive attitude.

PROFESSIONAL EXPERIENCE

Administration Onsite Specialist, Central Services March 2013 – Present

Rileys Enterprise Solutions

Accurate document filing, data-entry, photocopying/printing

Set-up clean, tidy, and organized boardrooms for meetings

Professionally and politely answer client inquiries, phone calls

Actively engage with other departments to help when needed

Law Firm Central Services Administration June 2013 -January 2017- Full Time 8 hr./day

Administrative Professional Practicum December 2018

All Weather Windows Ltd.

Confidentially handled and managed employee payroll information

Trusted to work in accounts receivable with data-entry and filing invoices

Correctly entered paid invoices into Syteline accounting system

Mailroom / Printer Specialist November 2010 – March 2013

Ricoh Business Solutions

Answered, directed incoming calls with an upbeat, friendly, positive attitude

Organized incoming mail and correctly delivered to clients

Ordered required supplies for the department

Actively engaged with other departments to help when needed

Rental Agent / Manager August 2002 – September 2010

National Car Rental

Managed corporate rentals and monthly contracts

Coordinated customer vehicle reservations and paperwork

Accurately maintained inventory of vehicles and supplies

Cleaned and organized vehicles upon return

EDUCATION

Accounting Program 2019 - Present

Stratford Career Institute

Related Courses: Accounting Fundamentals, Accounting for Corporations

Administrative Professional Diploma September – December 2018

Robertson College

Related Courses: Admin Office Procedures, Keyboarding

Business Communications, Intro to Human Resources

Administrative Assistant / Secretary Program August 2017 to September 2018

Stratford Career Institute

Related Courses: Responsibilities of Admin Assistants, Managing Incoming/Outgoing Communications, Office Records, Positive Personality Traits Winning Attitudes

PROFESSIONAL AFFILIATIONS

Emergency First Aid Level C

CPR/AED Level A

Customer Service Award

Pro Serve Certificate

COMMUNITY INVOLVEMENT

Volunteered at homeless shelters serving in the soup kitchens

Volunteered at seniors’ home



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