Michelle Brown
T: 404-***-**** E: **********@*****.***
Objective
Highly focused, innovative, and forward thinking /Executive Assistant committed to high quality work. 8 years of progressive Human Resources and Executive Assistant experience in various environments including: consulting, education, distribution, manufacturing, healthcare, government, single, multi-site and multi-state. Strengths include managing complex Administrative issues and partnered with management to strategically contribute to business objectives.
Computer Skills
Concur, MS Word (00 and XP), MS Outlook, MS Publisher, MS PowerPoint, MS Access, MS Excel, MS Project, MS Photoshop, v look up
Networks, Internet
Education
Georgia Perimeter College
2011
Community Affiliations
Project Open Hand Atlanta
Active Volunteer
Experience
Sr. Administrative Assistant, AirServe 2014– Current
Provided calendar and time management: schedule resources such as people, meetings, conference rooms, equipment and technology support.
Organize and manage meetings and events including securing, managing and preparing meeting space, travel, catering, transportation and set-up.
Maintains executive’s appointment schedule by planning and scheduling meetings, conferences, teleconferences and travel, both domestic and international.
Arrange domestic & international travel and all accommodations including comprehensive and detailed itineraries for internal team members and external clients as needed.
Coordinate onboarding support to new employees.
Perform administrative functions such as ordering supplies, coordinating equipment repairs and preparing expense reports.
Prepares expense reports, memoranda, reports, spreadsheets and presentations, which may require the gathering of data from internal and/or external sources.
Ensure all documents, letters, briefings and other materials are in final format, including but not limited to grammar, content, substance, and accuracy.
Attends staff meetings, records minutes and creates a summary of the meeting, highlighting the significant issues, distributing meeting minutes and documents, as assigned.
Maintain employee reference lists and department organizational charts.
Serve as a liaison between the executives’ teams and other business units/departments.
Welcomes guests and customers by greeting them, in person or on the telephone; answering or directing inquiries.
Develop systems that organize and structure the work of the leader.
Organize and maintain files/records on all matters, as appropriate.
Perform other general administrative tasks, e.g., maintaining electronic files, ordering supplies, ordering catering.
Integrate into and work with other assistants in support of executive team.
Serve as a backup for other assistants, as necessary.
Assist with dissemination of internal communications as needed.
Coordinate special projects as assigned
Managed expense reports
Administrative Assistant, AeroTek 2011 – 2014
Assisted in the daily administration off HR functions of the Human Resources Department (Benefits, Recruitment, Annual Events, etc.)
Worked with the Human Resources Director in the assessment of departmental needs and talent management programs
Prepared all new hire packets and new hire orientation meeting materials
Monthly benefits invoice reconsolidation
Assisted in the development and implementation of employee/moral programs
Evaluated policies and processes, results of department's initiatives in relation to established goals
Managed employee paperwork process and archived personnel and benefits records assuring legal compliance i.e. FMLA, FLSA, ADA, EEO, OFCCP
Prepared and reviewed department's correspondence
Maintained Human Resources Director's calendar and HR Department projects and legal compliance timeline
Acted as liaison between the Human Resources Director and vendors
Met goals under demanding time constraints
Worked with the Finance team in ensuring payroll entries are timely received and accurately entered in the ADP system
Administrative Assistant, Rhema Center 2010 - 2011
Prepare and submit all expense reports on a timely basis; invoices and check requests.
Type correspondence, memos and presentations and meeting materials
Handled executive mail and sorted items for review
Handled all marketing emails
Arrange all aspects of travel, keeping executive’s travel profile up-to-date, manage approvals for any travel; arrange flights, hotels, rental car, etc.
Answered high volume phones phone lines, deliver accurate messages, ability to keep up the busy executives’ whereabouts at all times, handled urgent/confidential calls with appropriate judgment.
Customer Service, Bags INC. 2010
Mange the daily gate operational duties of the Customer Service Agent
Provide strategic consultation to assure and achieve on time performance
Boarding and unloading of various aircrafts by following airline safety standards with great attention to detail
Responsible for staying current in FAA practices and requirements
References Available Upon Request