Sales Customer Service

Amina Neely

678-***-**** *********@*****.***

Administrative Professional

Goal oriented professional, with expertise in administrative field. revitalizing and optimizing a company’s organizational and marketing strategies to optimize results.

Results driven individual who is highly productive in completing multiple tasks in fast paced environment, specializing in time management, and problem resolution to achieve desired results.

Core Strengths

Highly Organized, Efficient

Motivation, Team Building

MS Word, Excel, PowerPoint

Strategic Planning, Leadership Skills

Troubleshooting, Research

Revenue, Public Speaking

Problem Solve, Listening Skills

Multitasking, Decision Making

Time Management, Analytical

Professional Experience

TIME MANAGEMENT

Received and process request with-in a 24 hour turn around..

Prepared and submitted timesheets for approval to payroll.

Prepared sales forecasts and budgets for approval by shareholders and major financial backers.

Delivered internal and client face reporting on a monthly basis.

Consistently increased sales territories and company profit by using innovative techniques, creative strategies, and leadership skills to market products and services.

Analytical

Provided operational and tactical support for programs on consumer-facing digital platforms.

Tracked all compliance training and coordination between employees and clients.

Created finance report showing revenue growth from month to month.

Created, managed, and executed promotional plans to fulfill contracted traffic across digital platforms.

Created reporting system based on the trends and volume in customer service.

Career History

Program Asst. Goodwill of North Georgia 2016- Present

Sales Associate Goodwill of North Georgia 2015- 2016

Program Marketing Manger WebMD Health Corporation 2014-2015

Brand Integrity Spec. WebMD Health Corporation 2013-2014

Best Practices WebMD Health Corporation 2005-2013

Facilities Spec. WebMD Health Corporation 2003-2005

Education

Capella University BS Psychology 12/2020

University of Phoenix AA Communications 05/2014

William Penn- High School Diploma

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