Customer Service Office Assistant

GAGAN BATRA

WZ-**, MUKHERJEE PARK EXT. TILAK NAGAR

NEW DELHI -110018

Mobile No: +91-844*******, 987-***-****

E-Mail:- ***********@*****.***

Career Objective :-

Seeking for challenging opportunity that will utilize and enhance my skills where I can actively devote my abilities through my dedicated hard work.

Academics:

Description

School/College

Year

Xth -C.B.S.E

Shadley public school

2003

XIIth – C.B.S.E.

Shadley public school

2005

B.A. - PASS

Delhi University

2008

Experience

1year worked with HOTEL AIRPORT as a Front Office Assistant

5 years 6 months worked with EMIRATES AIRLINES as a Senior Customer Service Agent.

2 years worked with Delhi Duty Free as Brand Ambassador.

9 months worked with ISHANA as a Front Desk Associate.

Professional Certification:

Certification in best performance in Customer Service(Emirates Airlines).

Key Responsibility Areas in Role

Handling customer queries

Related to liquor & chocolates.

Generating invoices for the purchased items.

Technical Skills

Software Skills: MS-Office

Other Skills

Strong work ethic, taking ownership of all duties and responsibilities.

Strong analytical and organizational skills.

Excellent Interpersonal & communication skills.

Good team player.

Hobbies

Like internet surfing and playing online games.

Dancing

Travelling and exploring new places

Listening to Music

Personal Information

Nationality: Indian

Date of Birth: 25th Oct 1987

Place of Birth: New Delhi, India

Language Known: English, Hindi and Punjabi

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