Arun Kumar Kota
Toronto - Canada
**************@*****.***; +1-647-***-****
LinkedIn - https://www.linkedin.com/in/arunkumarkota/
SUMMARY
Engineer and Management graduate with rich global 7.5+ years of Techno-Functional experience in Digital Strategy areas spanning across Business analysis, Project Management, Data Science, Product Management, Transformation/Automation initiatives and IT/Operational management.
Hands-on technical skills, passion for Tech Products and global business exposure working for clients across USA, Australia and Middle-east sets apart from his peers. Currently working in the capacity of Senior Business Analyst/ Project Manager within Evergent Technologies Inc.
COMPETENCIES
Implemented business transformation, migration projects, driving Pex (Process excellence/optimization) which includes RPA (Robotic Process Automation), Analytics and AI (Artificial Intelligence)
Market Research & Analysis: Primary and Secondary Market Research, designing surveys/customer feedback tools, Deriving actionable insights from data
Championing ITIL Best Practices across different business functions with Cost and ROI Analysis
Business Development: Expertise in creating business solutions for RFPs and conducted feature demonstrations and product training sessions for sales and clients
Authored Thought papers, Innovations, Product Vision and Product Road Map
Expertise in SDLC, Agile methodologies- Scrum, PI/Sprint planning, Kanban
Tools and Technologies
Programming - SQL, Java, Oracle Middleware
Operating Systems – Mobile (iOS and Android)
Reporting/Data Science - R, Python, Tableau
Cloud Infrastructure – Amazon Web Services
Project Management - MS-Office, MS- Excel, MS- Power Point, MS-Visio, Lucid Chart, Jira, IBM RTC, Confluence, Smart Sheet
BASIC WORK PROFILE
Coordinated closely with C-Suite executives to develop product/project vision into comprehensive functional user stories and specifications; Authored user stories for new features as well as ongoing enhancements
Collaborated with cross functional stakeholders across - Sales, Presales, Client Services and Engineering to identify gaps and integration requirements
Performing Stakeholder Analysis to identify impacted groups and requirements responsibilities
Analyze the requirements and create traceability matrix with AS-IS and TO-BE scenarios
Authored Business Requirement Document (BRD), Software Requirement Specification (SRS), Functional Requirement Document (FRD) incorporating Business Process Model (BPM) & Sequence Flows to help IT-Development/Quality Assurance teams
Liaised development to prioritize backlog items; and QA (Quality Assurance) teams in develop, Review test cases during Scrum, System Phase and during the Business Acceptance Testing (BAT) phase
Participate in backlog grooming exercise and work with product owners to review/update product backlog and develop user stories for backlog features and Epic
Provide accurate estimates by managing risks, assumptions and constraints for requirements and improving the level of detail
Performed daily Scrum Master responsibilities for the Scrum teams; led Scrum rituals including daily stand-up, sprint planning, and retrospectives
Brainstormed with the data ware-house/ETL team for final output and created reports using Tableau and custom data reports
PROFESSIONAL EXPERIENCE
Evergent Technologies –Los Angeles - USA March 2018 – Present
Senior Business Analyst / Project Manager
Implemented Customer Signup and Sign in flow with in apps (iOS, Android and Roku)
Integrated payment gateways like Credit Cards, Wallets and Telco partners (operator billing)
Customized integration with Tax Systems, Sales force and analytics tools (Clever Tap and Kochava)
Provided integration with CRM fro E-commerce with dashboard for reporting
Officiated delivery of projects with project plan
Accomplishments and Outcomes:
Seamless integration and workflow automation across different platforms and the head office for better customer care and reduced IT maintenance costs by ~35% by implementing new processes
Edgeverve Systems – Hyderabad - India October 2015 – March 2018
Senior Associate Consultant
Implemented multiproduct single application flow for originating Retail assets
Customized Origination Solution with Internal workflow for Pre-approval, Processing, Underwriting stages with TAT and alerts
Approve and Reject based on KYC regulations, Qualification and external credit regulations
Implemented of a Credit Card Origination Flow
Ability to upload credit card product from third party system while migration
Create/Edit a credit card application with Pricing Control Matrix for processing and approval
Digital Banking Experience for Liabilities and Asset products
Entire range of deposit accounts, lending products and E-banking end-to-end actions like save/resume, Co-applicant, OCR Integration with
Comprehensive dashboard presenting metrics and alerts for critical events and breaks
Implemented US Federal and State Regulations for Origination and Core Banking
Single use case for all regulation handling and streamlining regulations for centralized reporting
Implemented Limit management for Loan
Limit level at Customer or account level core banking system
Reimagined product with cloud and analytics for origination and reducing TCO
Accomplishments and Outcomes:
Reduced the Total Cost of IT Ownership of the bank’s origination product by 12 % during 2016-18
Created a bank wide utility for originating which could be used across lines of business allowing bank to generate significant economies of scale.
Implemented future proof strategic solutions making the IT landscape easily adaptable to regulatory changes
ICICI Bank – Hyderabad - India June 2014 – October 2015
Business Analyst/Assistant Manager
Implemented solutions for client onboarding process and portfolio recommendations and FX module-(Options, Swap, Forwards, CLS), Interbank Loans and Deposits, Internal Funding, Treasury Bills and Bonds, Money Market instruments, Structured Products and Derivatives (DCI, IRS, Repo)
Designed optimized process by understanding pain points and reduced TAT for service request
Strategized and planned processes and ideas for increasing product volumes
Accomplishments and Outcomes:
Focus on business development across liabilities, assets and achieved growth in revenues by over 28%
Improvised and maintained long term relationships by increase in product penetration by over 17%
Zensar Technologies – Hyderabad - India October 2009 –June 2012
Software Engineer
Worked as ORACLE SOA Consultant on end to end implementation of Banking and Telco clients
Architecture design, solution design and developed applications through daily interaction with clients
Provided RFP and coordinated Project Initiation Note
Performed Competitor analysis, market research for middleware products
EDUCATION
Master of Business Administration July 2012 – May 2014
Indian Institute of Technology, Kharagpur - India
- Project Management and Data Analytics
Bachelor of Engineering May 2005 – Jun 2009
Osmania University, Hyderabad, India