Executive Assistant Microsoft Office

ANN M. PLACE

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San Francisco Bay Area - Cell: 510-***-**** - Email: ********@**.*** Professional Summary

Self-motivated, energetic Virtual Assistant seeking a career position within your company that proffers a challenging and supportive environment and rewarding career opportunity that facilitates the growth of colleagues and clientele and contributes to the development of an effective, efficient, and lucrative business model.

Skills

Windows 10, Microsoft Office 365 (includes Word, PowerPoint, Excel and Outlook 2016)

GSuite Applications

QuickBooks

WebEx, Go-To-Meetings

CRMs: Zoho, Asana, Salesforce, Productiv, Jira and Jazz

Dropbox, Trello, Slack, BaseCamp,

SurveyMonkey

Social Media applications (e.g., Facebook,

Twitter, LinkedIn, YouTube and Instagram)

Process implementation

Strong verbal communication

Extremely organized

Work History

INDEPENDENT VIRTUAL ASSISTANT, 1/2010 – Present

Self-employed

The level of professional expertise in which I provide clientele is founded on an advanced knowledge and application of leading and proprietary software programs ranging from Microsoft Office, ecommerce, customer relationship management, internet marketing, and real estate.

Recommended administrative action to improve standard operating procedures; developed LEAN workflow improvements to accommodate increasing responsibilities

Responded to calls and provided information concerning company services and products in accordance with established procedures; referred calls to appropriate personnel

Managed a team virtually using, skype, phone, and email correspondence.

Researched information from the web used to create documents and reports for clients.

Managed several email accounts daily, ensuring excellent customer care for our clients.

QuickBooks (AP, AR)

Prepared Presentations on PowerPoint.

Coordinate and Planned Office Party's and Get-Togethers. EXECUTIVE ASSISTANT, 4/2013 – 6/2015

DataDirect Networks

Primary support to the CEO and secondary support to the Chief Financial Officer, the Vice President, General Counsel, and Secretary.

Duties and responsibilities included the scheduling and managing of calendars and arranging and coordinating travel plans, domestic and international.

Reconciled invoices and expense reports and developed extensive understanding of company operations, policies, and procedures.

Interacted daily with executive administrative support staff; coordinated offsite conferences and meetings; prepared materials for meetings ahead of time; and compiled special reports, letters, and memos using various software tools such as Microsoft Office products.

Exposed to and maintained highly confidential and sensitive information.

Interfaced with Board of Director members and additional CEOs, Presidents, and Executives of outside companies.

Answered phones, screened calls, transcribed messages, and streamlined processes and procedures. EXECUTIVE ASSISTANT, 4/2008 – 1/2013

Transcept Pharmaceuticals, Inc.

Primary support to the CEO and secondary support to the Chief Financial Officer, the Vice President, General Counsel, and Secretary.

Duties and responsibilities included the scheduling and managing of calendars and arranging and coordinating travel plans, domestic and international.

Reconciled invoices and expense reports and developed extensive understanding of company operations, policies, and procedures.

Interacted daily with executive administrative support staff; coordinated offsite conferences and meetings; prepared materials for meetings ahead of time; and compiled special reports, letters, and memos using various software tools such as Microsoft Office products.

Exposed to and maintained highly confidential and sensitive information.

Interfaced with Board of Director members and additional CEOs, Presidents, and Executives of outside companies. Answered phones, screened calls, transcribed messages, and streamlined processes and procedures.

EXECUTIVE ASSISTANT, 3/2002 – 4/2008

Hewlett Packard Company

Supported four Directors of the StorageWorks Division and all staff for our ILM Americas Regional Organization.

Primary deliverables and responsibilities consisted of administrative responsibilities associated with the cost center budgets, scheduling appointments and meetings, calendar maintenance for all Directors, answering/screening telephone calls, preparing expense reports, preparing/editing presentations, making travel arrangements, distributing mail, greeting/escorting visitors, and assisting new employees. EXECUTIVE LEGAL ASSISTANT, 10/2000 – 2/2002

RealNames Corporation

Assistant to the Senior Vice President of Corporate Development and the Associate General Counsel.

Duties included scheduling conference calls, expense reports with various projects, filing of contracts, calendaring, reserving conference rooms and making travel arrangements.

Assisted with complex document preparation, including document revisions, transmittal correspondence and fax cover sheets.

Open, reviewed and sorted incoming mail. Created purchase orders and approved all invoices. LEGAL SECRETARY, 1995-2000

Wilson Sonsini Goodrich & Rosati

Assisted two senior attorneys. Duties included calendaring, reserving conference rooms and making travel arrangements.

Assisted with document preparation, including document revisions, preparation of transmittal letters and fax cover sheets, new input of memos and agreements.

Open, reviewed and sorted incoming mail and maintained client records and working group files.

Opened new files and handled conflict request.

Prepared audit request letters. Responsible for multiple telephone lines and transcribed dictaphone tapes and voicemail messages.

Input each attorney's time entry for billing purposes. Supported firm initiatives in order to achieve firm and client service goals. Performed as a mentor to newly employed secretaries. Education

West Valley College, Saratoga, CA

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