Sales Customer Service

Nicholas S. Woodward

********.**@*****.*** *** W. Fir St. #E-1 Brea CA 92821 714-***-****

OBJECTIVE

With a high regard for achievement and advancement, I am a driven and disciplined leader seeking to maximize my talents and leverage my expertise and experience selling in high pressure environments to grow in a new and exciting environment.

EDUCATION

California State Polytechnic University, Pomona CA June 2014

Bachelor of Science, Hospitality Management

Emphasis: Restaurant Management

Member of Eta Sigma Delta, the International Hospitality Honors Society

Mt. San Antonio College, Walnut CA 2011

Associates of Science – Hotel and Restaurant Management

Certificate in Hospitality Management Level I and II

Certificate in Restaurant Management Level I and II

WORK EXPERIENCE

Southern Glazer’s Wine & Spirits July 2014 - present

District Manager, Chain Territory Manager, and District Trainer

Lead, train, and develop a team of 5 sales reps selling Constellation Brands portfolio.

Set daily, weekly, and monthly sales goals for my team to maximize sales and incentives.

Increased incentive earnings by more than 10% for each quarter for 3 years straight.

Consistently hit and exceed monthly, quarterly, and yearly sales goals and quotas.

Responsible for developing and maintaining strong relationships with key decision makers within my district in Orange County.

Implemented strategies to drive new business while exceeding sales goals and hitting numbers including consistently achieving 13-18% growth annually.

District Manager of the quarter Q4 FY 16.

Territory Manger of the month May 2015.

WSET 2 award recipient from the Wine and Spirits Education Trust.

110% to overall quota 2017

105% to quota and Ranked 2 out of 25 DMs for 2016 and 2017.

Catal Restaurant and Uva Bar, Downtown Disney Anaheim CA July 2012-November 2015

Server and Bartender

Optimized excellent customer service while working in a fine dining restaurant.

Accumulated a great foundation of knowledge of beer, wine, and spirits.

Generated $1500-$2500 in sales per shift.

Consistently sold over $500 in bar sales per shift.

Buca di Beppo, Brea/Anaheim CA March 2005-July 2012

Server, Bartender and Supervisor

Established excellent rapport with guests and staff while being promoted through each position.

Responsible for running a well maintained and safe bar.

Maintained excellent employee morale and customer service while supervising the FOH staff.

Skills:

Level 1 Sommelier from the Guild of Master Sommeliers.

Proficient computer skills including Microsoft Office Suite.

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