Administrative Assistant Customer Service

Location:

Posted:

April 12, 2019

Habib Habibi

Lake Forest, CA

949-***-****, *********@*****.***

SUMMARY OF QUALIFICATIONS

• Junior administrative assistant with 2+ years of experience.

• Five years of experience in public contact and customer service.

• Skilled at Microsoft Office including Word, Excel, OneNote and Suite.

• Proven ability to efficiently prioritize and manage projects.

• Fluent in English and Farsi.

EDUCATION

University of California, Santa Barbara (UCSB) December 2018 Bachelor of Art in Business

Major: Economics

Dean’s Honor List: Winter 2016, Spring 2017

ADMINISTRATIVE EXPERIENCE

Peer Educator Jul 2017-Jun 2018

UCSB Transfer Student Center Santa Barbara, CA

• Scheduled and coordinated calendars for supervisors and advisors.

• Generated and maintained budget and meetings reports,

• Assisted in drafting and editing event flyers, proposals, and memos.

• Assisted in the center programing and development. Administrative Assistant Nov 2013-Oct 2014

Macys Inc/Executive office. Santa Ana, CA

• Provided administrative support to an office of 10 executives.

• Point of contact for all incoming calls, emails, and appointment requests.

• Basic accounting duties, including expense reports, invoices, and purchase orders.

• Greeted all clients and visitors and created a welcoming first impression. CUSTOMER SERVICE EXPERIENCE

Vendor Representative Sep 2015-Nov 2016

Aramis Designer & Fragrances Santa Ana, CA

• Achieved daily/weekly/monthly sales goals.

• Increased yearly sales by 48%.

• Created excellent client relations.

Star Selling Ambassador (Manager) Nov 2014-Aug 2015 Macy’s Inc Santa Ana, CA

• Maintained and Analyzed daily and weekly sales reports.

• Reported weekly and monthly reports to senior executives.

• Participated in daily executive meetings.

Honors/Activity

• Student Apartment Community Council Secretary, Santa Barbara, 2016-2017

• Teachers Assistant, Santa Barbara,2017

• Won Rookie of the year, Macy’s Inc,2015