TITISHA T. HARVEY

757-***-**** - ac82x7@r.postjobfree.com

PTCB # 600************

Virginia State License # 023*******

EXPERIENCE

ABACUS, Virginia Beach, VA

Certified Pharmacy Technician 2017- Current

Prepackage Methadone and Suboxone to be dispensed to the patients daily

Prepare Methadone and Suboxone dosages for the respective clients to take home

Conduct daily inventory and order office supplies as needed

Conduct monthly inspections for the detection of expired drugs

Assisted coworkers to ensure all tasks were completed and prepared for the next day

UST GLOBAL, Norfolk, VA

Certified Pharmacy Technician 2018

Provided customer service to patients who were interested in obtaining prescription drug coverage

Effectively resolved insurance rejections and other billing issues that may arise

Tracked the progress of all outstanding insurance claims for accurate dispensing

Processed 50 or more tier 4 or 5 drug authorizations on a daily basis to determine drug coverage

MARSHALLS, Williamsburg, VA

Customer Service / Sales Associate 2015-2018

Conversed and assisted customers with locating available products on the sales floor

Assist customers with trying on items, finding appropriate sizes, and completing purchases

Responded to telephone inquiries by providing quality service to customers and associates

Maintained the order of the store by returning merchandise to its rightful location

Processed customer payments by cash, check and credit cards

Assured the cash registers were counted and balanced at closing

EASTERN STATE HOSPITAL, Williamsburg, VA

Certified Pharmacy Technician 2015 - 2017

Verified pharmaceutical stock to determine inventory levels by placing and expediting orders

Protected patients and employees by adhering to infection-control policies and protocols according to state and federal guidelines

Maintained records by documenting and filing physicians' orders and prescriptions

Prepared reports by collecting and summarizing patients medication orders

Maintained a safe and clean pharmacy by complying with policies, procedures and regulations by removing outdated drugs

Assisted coworkers to ensure all tasks were completed and prepared for the next day

JenCare NEIGHBORHOOD MEDICAL CENTER, Virginia Beach, VA

Certified Pharmacy Technician 2013 - 2015

Assisted health care providers and patients in person and on the telephone by answering questions, filling medication orders and referring narcotic inquiries to the physician

Maintained a safe and clean pharmacy by complying with policies, procedures and regulations by removing outdated drugs

Protected patients and employees by adhering to infection-control policies and protocols according to state and federal guidelines

Maintained records by documenting and filing physicians' orders and prescriptions

Verified pharmaceutical stock to determine inventory levels by placing and expediting orders

Education

Bachelor of Science in Social Work, UNIVERSITY OF PHOENIX, 15 credit hours completed, January 2019

Diploma in Pharmacy Technician, EVEREST COLLEGE, Chesapeake, VA, August 2012

High School Diploma, FRANKLIN HIGH SCHOOL, Franklin, VA, June 1994

References upon request

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