Customer Service Management
Resume:
RESUME
NICOLE SEYMOUR
Personal Details
Address **-** ****** ***
Cornubia Q 4130
Mobile 042*-***-***
Emails ***********@*******.***
Education & Qualifications
**** *** ********* ***lth & Safety Blue Card (Children)
QLD Workplace Health & Safety Blue Card (Construction)
2005 License for Management & Operation Lotteries Totalise (Golden Casket)
QLD Lotteries Commission
2003 Senior First Aid Certificate (CN22)
Cardiopulmonary Resuscitation (SFA01)
Red Cross Australia
1998 Diploma of Advanced Photography
Logan Tafe
1993 Minilab Systems Management Program
Kodak Australasia
Modules
Keyboard Systems Management
Improve Service through Quality Management
Product Knowledge
Basic Skills for Minilab Operation
1993 Advanced Photography
Logan Institute of TAFE
1991 Senior Certificate
Springwood State High School
Employment History
In the 1990’s I worked in the meat industry. I worked at Pattons, Woodwards Butchery in NSW and Ingham’s Chickens.
Jan 06 – Current Office Administrator
Suffolk Homes
Accounts Recievable/Payable
Weekly Payroll
Office document control
Data entry and letter writing
Management of clients through construction progress
Customer Liaisons
Cash Management for al receipts and payments
Maintenance of monthly financial records and computer systems
April 2008 – Dec 2008 Business Development Manager
Development of new business relationships in the Civil and Construction Hiring Industry
Preparation of Tenders - private and public
Negotiation of Tenders
Customer Service
Accounts receivable and payable
Regular sales and marketing report submissions
Presenting reports to Management - advising areas of sales growth and opportunities
Jun 2007– Apr 2008 Hospitality All-rounder
Springwood Hotel, Logan Coffee Club, Target Mall News Agency, Bakers & Barista's
Opening and closing of small retail outlets
Cash Management and Register balancing
Barista - coffee maker
Hotel Bar and Restaurant Wait Staff
Retail Customer Service
Managing staff & Customers in fast paced, busy work environment
Experience in both team and individual based roles
Self motivated with strong work ethic.
Excellent presentation
Feb 00– Jun 05 Photographer - Self Employed
Niks Piks Photographics
Photographer
Business Development of new business relationships and maintaining current relationships
Photography in all areas of; child care, state schools, high schools, formals, sports, families & weddings
Customer service
Colour Management, Densitometry, Keyboard Systems Management, Maintaining and chemical balancing daily of photo finishing machinery
Initial design layout management
Complete design co-ordinator
Full financial cost Management
Accounts payable/recievable/Payroll
Budget Management
Subcontractor Management
Sales Management
Referees
Ken Holloway - Business Owner
Kustom Ken Photography
(07) 3856 4743
Kelli Pepperell - Business Owner
D&B Farrell Investments
Tony Seymer
Sulfolk homes
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